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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 248 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 85" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024) for its exceptional picture quality, brightness, and ease of use. Many appreciate the Mini LED technology, highlighting its performance in various lighting conditions. However, some users express concerns regarding the remote control's design and functionality, as well as the television's viewing angles and weight. Overall, the positive feedback on picture quality outweighs the negative comments on other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 248 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Samsung TV’s but the sales rep talked me into trying Sony. I love it and so does my nine year old grandson. Clarity is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kburley,
      Thank you so much for sharing your experience with us. We’re thrilled to hear that you decided to give Sony a try and that you’re enjoying your K85XR70! It's wonderful to know that both you and your grandson are loving the clarity and quality of the picture. We are delighted to hear that it’s making your viewing experience enjoyable.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It met all of my expectations, and it was very easy to setup. The colors look amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi displayname, thanks for sharing your experience! We're truly honored to hear the Sony - 85" class BRAVIA 7 is checking all the boxes for you. This TV uses thousands of precisely controlled Mini LEDs with Sony's XR Backlight Master Drive which results in excellent contrast, deep blacks, and stunning highlight performance. The Acoustic Multi-Audio creates a wider, elevated sound that matches the picture on screen delivering a theatre-like experience! Thank you for trusting Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and picture! Love the vividness and quality of this outstanding TV! Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW, thank you for the 5-star review! We are immensely pleased to hear that the vivid picture and outstanding quality of the Sony - BRAVIA 7 are making a difference for you. It also really means a lo to us that you'd recommend it. Thank you for choosing Sony and we wish you many more amazing viewing moments ahead! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very vibrant colors are amazing and the charity is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirJim,
      Thank you for sharing your feedback with us!
      It is most rewarding to hear that you are impressed by the vibrant colors and the incredible clarity of your new display.

      The K-85XR70 features our XR Backlight Master Drive, which uses thousands of tiny Mini LEDs to deliver incredible brightness and deep blacks at the same time.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Movie night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, everyone who comes in can’t believe how big of a television we got ..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terri!
      We are thrilled to hear that the size of your BRAVIA 7 is making such a great impression. It's truly rewarding to know that the TV is becoming a real centerpiece in your home.

      Beyond its size, the BRAVIA 7 features our XR Backlight Master Drive for incredibly precise brightness and deep blacks, and the Acoustic Multi-Audio+ technology which makes the sound feel like it's coming right from the screen.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Works great with the Sony amplifier. Feels like you are in the theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thank you for the positive feedback! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Looks great in our space! Easy to program too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeggyF, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved it the quality of image is justified the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YatPat, Great! We're glad to hear you love the image quality and excellent value of your Sony BRAVIA 7. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    OS Better than Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of everything this TV can do. The Google OS, however, is a bit bulky and can take some time to run through tasks, but it's still better than the Tizen Samsung OS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD, Awesome! We're glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Big. Exquisite colors. Great price. Easy to hang on wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesL,

      That's awesome! We're glad to hear that you love the picture quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and better gift to myself. Mini LED technology is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrylP, thank you for the fantastic review! We're immensely pleased to hear you chose the Sony - 85" class BRAVIA 7 as a gift. This TV delivers excellent brightness, both in SDR and HDR, with impressive contrast and black levels. It also excels in color accuracy and vibrancy thanks to its XR Triluminos Pro technology and Mini LED backlighting. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to understand the use of the application. Decent picture.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrvingG,

      Thanks for sharing your thoughts on the BRAVIA 7 TV. We’re glad to hear you’re enjoying the decent picture quality! It sounds like the application interface might be a bit tricky. There are several apps installed on this TV and many more available from the Google Play store or Search for apps that can be downloaded to the Google TV.

      We do have good information on how to install apps on an Android TV or Google TV here: https://www.sony.com/electronics/support/tarticles/00147386

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Rated 1 out of 5 stars

    Sony 85 inch Bravia DEAD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was great for the first 5 days. On the 6th day the tv quit working. It’s been now a week without any tv. This is rediclous.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rajk,

      Thank you for choosing and purchasing our BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      We need more details regarding the issue you're having with your television. If the TV does not have power, please check this article on how to isolate and resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr70/articles/00202016?cpint=spt-tv_triage_00200862_power

      For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the BRAVIA 7

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    It's a good TV, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Sony TV fan since the old CRT days, and I will always purchase Sony TV’s when needed. In my opinion, Sony’s video processing cannot be matched when it comes to TV’s. However, the competition is catching up to Sony when it comes to the quality of smart TV’s in 2024. Sony’s 85 inch Bravia 7 is a very good TV. However, I gave it only 4 stars due to the quality of the set. Let me explain... The Mini-LED Bravia 7 has an outstanding picture quality, and it rivals any QLED set on the market. The colors are vibrant, bright, and truly lifelike. Skin tones look spot on to me when you configure the Picture settings properly. Watching movies from an HD 4K Blu-ray disc rivals any top notch movie theater. My reference quality discs look fantastic, and I could not be more pleased with the picture quality. Black levels are great, and they are just a very small step behind Sony’s top OLED model. Blooming on my set is minimal to none. And finally, watching football and playing PS5 and Xbox games is awesome on the set. Sony got this one right. However, it is not a perfect TV. I upgraded to the 85 inch from a 75 inch Sony X90K from 2022. My 75 was moved to my basement. The 75 had developed a greenish hue in a small area of the screen. The hue is only visible when the set displays certain colors. I still don’t know what the heck happened to the set, but my guess is that a few of the LED’s have taken a break from shining as normal. I have never had a Sony TV go bad on me, so when it happened, I was a little surprised. Needless to say, but I was not happy about it. Due to quality issues on the older set, I “had to upgrade” to the Bravia 7. No doubt about it, the 7 is better than the X90K. I have read all about some of the software issues with some of the newer Sony sets, and my new set appears to have a minor issue. However, I am not returning it. It is something that I can deal with. My brand new Sony Bravia 7 likes to be rebooted or restarted before I watch it. When I press the Power button on the remote, the TV will NOT turn on most of the time. Yes! The remote works properly, but I had to go buy a power strip that easily allows me to kill the power and reboot the specific outlet for the TV. After the reboot, the TV runs just fine. I could leave it on for hours and it’s all good. If I power the set off briefly, and the turn it back on, it runs fine. However, if I turn it off for a few hours, I have to restart it. Four Stars. Sony needs to ensure that these things don’t happen to a new set that cost this much. LED burn and software glitches have caused some to move over to other brands like TCL or Hisense. If TCL’s 98 inch QM8 set gets better processing, I might have to consider it. Sony might have some serious competition for my money during my next upgrade session. LOL! For a few hundred dollars more, you can get the 98 inch QM8 over the 85 inch Bravia 7. As for the Bravia 9, all of my comparisons say that it is not worth the price. I would recommend the 85 inch Bravia 7, but I would also say to do some research before you purchase the set. Peace!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTVfan,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of your new Sony TV. Your feedback is greatly appreciated. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to report that this model performs just as good as the Bravia 9. Set up was easy and after watching some videos to adjust color, brightness and the rest to my liking well sit back and enjoy!!! From sports to movies it was a good investment for our home. Can't wait to have my friends over this year for the Superbowl, ha ha I recommend this model if you are looking to go Big at a Great price. I did not Mount mine on the wall .

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Perfect for Media Room / Home Theater Application

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had a Sony X90CL but returned it in favor of the Bravia 7, which comes as advertised with brighter screen and more compatibility with audio formats, particularly DTS:X and IMAX Enhanced. It is ideal for dedicated movie theater rooms (small to medium size) and when used in combination with an AV receiver appropriate to your home theater. In this application it really shines. I have read where the viewing angle is a problem with these TVs, but in my media room / home theatre (12' x 15' roughly) it is not an issue at all. The sound quality from the TV speakers, however, seems just average, and does not get very loud, relatively speaking. The X90CL was honestly louder with better sound quality, but is not compatible with DTS:X and IMAX Enhanced soundtracks. The Bravia 7 pairs best with a Sony AV receiver that has S-Center Out to use your TV speakers as additional center channels, and however many channels you want your home theater to accommodate. Overall I think the Bravia 7 is a terrific TV, I just wish the sound quality from the native speakers was better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 22islander, Thanks for the 5-star rating! We're glad that you find your BRAVIA 7 terrific. There are available preset sound settings available in the TV menu that you can select from depending on your preference. Enjoy and thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Bravia 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • Fantastic picture quality with vibrant colors and deep blacks, thanks to Mini-LED. • High brightness, making it great for most lighting conditions. • Smooth gaming experience with low input lag and VRR support. • Google TV 12 offers a user-friendly interface and plenty of apps. Cons: • Narrow viewing angles—best enjoyed directly in front. • Reflection handling could be better in bright rooms. • Only two HDMI ports support 4K at 120Hz, which might limit gamers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abilash, Thank you for sharing your experience with the Sony BRAVIA 7 4K QLED TV. We're glad you are impressed with image quality and user-friendly interface of the TV. We also appreciate your inputs regarding the viewing angle and limited HDMI ports supporting 4K 120 Hz. We'll take this as feedback as it can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Stunning video, excellent value for size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive picture, smooth motion, colors are vivid and beautiful. Few artifacts and little blooming. This 85 inch screen does justice to movies and live sports are really stunning to watch on it as well. You WILL need help with this device for unpacking and mounting. It is more than 100lbs. If placing on a stand some safety straps or similar restraints are recommended, especially if kids or pets will be anywhere close to this panel. The feet shipped with the unit are sturdy. But quite wide - you'll need a 19" or wider surface for supporting them. There is a narrow and wide option for feet placement. I used wide when setting up, and they are nearly to the edge of the screen on each side. I wall-mounted this unit, which took two people to accomplish. I used a Sanus mount bought separately at Best Buy that extends and swivels a bit. This made reconnecting cables a lot easier. If you choose to do this, be certain your mount is rated for at least 120 lbs, as pushing or pulling on the panel does add extra load if you need to access the back once it's up. Also, with this weight, you must install the mount in studs to support the weight. Failing to do this can result in disaster. The remote is so simple to use. If you already have a Sony TV your existing remote may work with it as well. Apps have zero lag. Be sure to perform all available updates to the TV software after installing for best performance. I had to run updates 3x for the TV, but these installed quickly. Sound is average. I have this connected to a Sony soundbar which is a huge improvement. Highly recommend adding one. I bought this because after evaluation of this and the same size Bravia 9, it was very hard to see where the additional $1400 was justified for this use case. It has plenty of brightness and the picture is very close in quality between the two. It's a beautiful TV. No regrets for this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FreddieC, we appreciate your detailed review of our product. We hope you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    A Great Daytime TV, so bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to install in a room surrounded with windows. Finally we can see our TV in the daylight instead of sitting in the dark with the window blinds closed. I only wish the remote was backlight. For a $3500 TV, not have a backlight remote is making me want to return it. Looking for a replacement remote from Sony did not help. The ones they recommended only have partial functionality. Sony, I am very disappointed with this. Looking for a replacement remote, OR a different TV. I still have to give it 5 stars due to amazing picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kickstand,

      Thanks for commenting. We appreciate your positive comments about the picture quality and brightness of your BRAVIA 7, especially in a room with ample daylight. Regarding your concern about the remote control not being backlit, we understand how this can be disappointing for a high-end product. Unfortunately, it appears that the recommended replacement remotes do not fully meet your needs. We want to make sure you’re taken care of and help check on your unit. May we contact you directly to assist you and get more information? If so, please email the following details to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Sony Case number:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the TV:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder tv. The best we could have gotten. So bright and amazing picture quality. Was going to get something else, but this is is the one after talking to the sales guy that said this is the best one to get and he wasn’t kidding for the price. It’s amazing. I recommend this to anyone Best Buy really took care of me on ordering this TV and delivering it on time. Thank you very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeneB,

      Thank you so much for this wonderful review.

      We are absolutely thrilled to hear the BRAVIA 7 is providing the incredible brightness and amazing picture quality that our XR Processor and Mini LED technology are designed to deliver.

      It's also great to hear that the sales associate at Best Buy was able to guide you to the perfect TV for your needs and that your entire experience, from ordering to delivery, was so seamless.

      Thanks for your high recommendation, and for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

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