Customer Ratings & Reviews
- Model:
- K85XR90
- SKU:
- 12238118
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
- Pros mentioned:Picture quality
Sony Bravia 9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so glad we bought this TV. The pictures quality is outstanding. We absolutely love it. The delivery guyes were amazing. Thank you Bestbuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarleneM,
It makes us really happy to hear that your new BRAVIA 9 is bringing such a high level of enjoyment to your home. We poured our most advanced peak brightness and color technology into this flagship model to ensure that every frame delivers that outstanding, lifelike picture you are experiencing.
Thank you for choosing Sony to be the crown jewel of your home cinema.
Regards,
Dominick
- Pros mentioned:Picture quality
Absolute Great Buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is incredible! Highly recommend. The sound is fantastic and the clarity of the colors on the screen is amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
9 Series Bravia 85'
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does everything except make dinner! Awesome picture, crazy features. Best TV I habe purchased besides the first Bravia I still have from 2005.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cazag65!
Thank you so much for your feedback! It is fantastic to know you’re enjoying your K-85XR90.
This TV comes with our advanced XR processor for lifelike picture quality, vibrant colors and deep contrast. It also offers smart features and immersive sound, making it easy to enjoy your favorite shows and movies.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Sony televisions are amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony at its finest! Love this television. Picture and colors are amazing. We had it installed and they did an amazing job!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DUNNRN,
Thank you for choosing Sony!
We're excited to hear that you are enjoying the K85XR90 television and its impressive picture quality and colors. It’s wonderful to know that the installation process went smoothly and was handled so well. Your positive experience encourages us to continue delivering products and services that enhance your entertainment moments.
Best regards,
-Fred
- Pros mentioned:Picture quality
Randal's sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Picture is amazing. Replaced 13 yr old Mitsubishi
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Randal!
We are absolutely thrilled to hear that the picture on your new K-85XR90 is amazing! Replacing a 13-year-old TV is a big move, and we’re honored that you chose the Bravia 9 to lead your home entertainment into the next decade.
Welcome to the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we've ever had! My wife can actually see the darker scenes clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EricS!
We are absolutely thrilled to hear that the K-85XR90 is the best TV you’ve ever owned! It’s especially rewarding to know that the Bravia 9’s Mini LED technology and XR Backlight Master Drive are making such a difference for your wife. We designed this set to deliver incredible contrast and detail in those tricky dark scenes, so we're glad it's providing that "clear" cinematic experience for her.
Thank you for choosing Sony for your home!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Picture quality
purchases Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good everything went smooth and very fast very good deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GennadiiM!
Thanks so much for sharing your experience with us! It is great to hear that everything from the deal to the setup went so smoothly and quickly for you! We are so happy that the K-85XR90 is hitting the mark for you right out of the gate.
Thank you for selecting Sony!
Warm regards,
Estefany
Amazing Mini LED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia 9 is the best mini led tv on the market. Brighter than OLED, almost the same contrast. No other brand can touch Sony’s flagship TV’s. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MickeyC!
Thanks so much for the fantastic review and for being such a fan of our flagship lineup.
We are immensely pleased to hear that the K-85XR90 is standing out as the best choice for you!
It means a lot to know that you'd choose Sony all over again!
Warm regards,
Estefany
- Pros mentioned:Picture quality
Bright! Colorful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down one of the best televisions you can buy today. I wont bore you with the details and will focus on the critical considerations you may be interested in: 1) it still is not OLED perfect contrast but it gets darn close 2) the speakers built into the device is top-notch and may be used as a center speaker if you choose to upgrade your sound system 3) the remote has a built-in speaker that can be used when asking Google Assistant “find my remote”
I would recommend this to a friend Great TV no glare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this TV. It looks crystal clear. There is no glare on it whatsoever, really a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete13!
It is truly wonderful to know that you are finding the picture on your K-85XR90 to be crystal clear. We are so glad that the screen is performing well for you without any distractions from glare!
This BRAVIA 9 model features our most advanced Mini LED backlight for incredible brightness and deep blacks. It also includes X-Wide Angle technology, which ensures the colors stay consistent and vibrant even if you aren't sitting directly in front of the screen.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Sony Bravia 9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice TV, best TV I have ever had. Nice and bright in my Family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdShep,
We are thrilled to hear that the BRAVIA 9 is the best TV you have ever owned! It is great to know that the brightness is a perfect fit for your family room.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Bravia 85inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this great TV with Apple TV and complete Bose theater soundbar ultra and Bose 900
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerryQ,
Thank you for choosing Sony!
We couldn't be happier to hear that your K85XR90 TV is working so well with your Apple TV and theater sound system. It’s wonderful to know that your setup is delivering an immersive and enjoyable entertainment experience.
Best regards,
-Fred
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was great experience and service, good professional customer service and enjoyable product
I would recommend this to a friend- Pros mentioned:BrightnessCons mentioned:Lip sync
Calibration, lip sync difficulties, Picture judder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 85-inch just over a week ago, and I am extremely frustrated. The TV needs a lot of calibration for SDR images via HDMI input. And that doesn't improve quality. There is also a lot of juddering. Making even the smallest adjust to picture quality leads to prolonged lip sync issues that even affect TV streaming services. Switching the TV off does not solve the problem. Toggling between AV sync settings doesn't solve the problem. The only positive is that this TV is extremely bright.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Peter We appreciate you taking the time to write us your feedback with regards to your experience using the BRAVIA 9. While we're glad that you like that the TV is bright, we regret that the picture quality did not meet your expectations. We'd love to help you troubleshoot your problem and turn your experience around. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 9:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Best one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it… great for movies and sports and setting is easy .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Singh,
Thank you for choosing Sony!
We're honored to hear that you are loving your K85XR90 TV. It's wonderful to know that it enhances your experience with movies and sports, and that you found the settings easy to navigate. Your enjoyment truly motivates us to continue delivering quality entertainment solutions.
Best regards,
-Fred
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, husband is very satisfied. The kids love how big it is
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FaithTgb!
It is fantastic to know that the K-85XR90 is a hit with your husband and the kids!
This model features our Mini LED technology for incredible brightness and deep blacks, making movies look stunning.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. The picture is bright and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Da2019!
It is truly wonderful to know that you find the picture on your K-85XR90 so bright and clear. We love hearing that you're having such a great experience with it!
This TV features our most advanced backlight technology to deliver incredible brightness and deep blacks at the same time. It uses a powerful processor to make every scene look realistic and sharp, while the speakers are built directly into the frame to make the sound follow the action on screen.
We appreciate your business and thank you for choosing a Sony TV!
Best regards,
Estefany
- Pros mentioned:Picture quality
Somewhat disappointed in Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited to get this tv because of all the good press it received. Usually Sony tv's are set and forget, but I had trouble finding picture settings I liked. It also had horrible uniformity whenever the camera panned or in desert or water scenes. Just saw smudges and dark patches. Yuck. Had to return it. This tv is at its best for HDR content, there are better and cheaper choices for mixed content use. Also this has the best sound I have ever heard from a tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, Mikester.
We are truly sorry to hear that your experience with the BRAVIA 9 didn't live up to the excitement, especially regarding the screen uniformity and "smudges" you noticed during panning scenes. While we're thrilled that the industry-leading sound and HDR performance impressed you, we sincerely apologize that the panel quality for mixed content wasn't up to our usual "set and forget" standards.
Your feedback about the dark patches is very valuable, as we strive for a premium, uniform picture across all viewing conditions. We respect your decision to return the TV and appreciate you giving Sony a try for your home theater.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
NO COMPETITION!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is THE best choice for a high end 85" tv. There is ZERO competition at this size, price and picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewC, We're pleased to hear that you're enjoying your new TV. we appreciate your feedback and thank you for choosing Sony. Erin
Engineer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, better price than the competitors.
I would recommend this to a friend