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Customer Ratings & Reviews

$3,999.99
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Customer reviews

Rating 4.8 out of 5 stars with 264 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent picture quality, brightness, and impressive black levels, along with its ease of use. However, some customers have noted concerns regarding blooming and the viewing angle. A few also mentioned issues with the price and occasional lip sync problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 264 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Enjoying it the picture is clear sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV, and it is perfectly suited for a larger entertainment or great room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best TV I've owned. Wish this TV would have came out years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-85" Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 65" Samsung QLED. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color on this bad boy is amazing! Super bright and it’s huge! I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with with detail. You can see a lot of detail that is not shown on other TVs

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    New TVs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new tv. The clarity and brightness is amazing and the service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this new purchase. Love this tv. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better also purchased Bar 9 . All you need is popcorn !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv to remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Don’t like that remote is programmed to TV so whe. 1st tv was mounted to wall remte to that tv would not work so they had to come back, take original one off wall and set up another tv all over again. Not happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Copeycat We're glad that you like the picture quality. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin Sony_US

  • Rated 5 out of 5 stars

    I would recommend d tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture in tv and sound. Would recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EugeneB!

      We are absolutely thrilled to hear that the picture and sound quality on your K-85XR90 are hitting the mark. It’s incredibly rewarding to know you’d recommend this model to others—nothing beats a vote of confidence from a satisfied owner!

      Thank you for choosing Sony and for being part of the community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    App review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is not user friendly to set up the TV. Its okay make sure to buy the camera for glare!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. The team that came to install our TV were very professional..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality, overall function is excellent, but integration with universal remote is not good and tv will change inputes without prompting at times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright, Crisp Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Beautiful bright, crisp high-resolution picture! Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV! Really happy with it. Great size and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, We're delighted to hear that you like the size and picture quality. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Google Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv nice picture and good sound. I recommended this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase a few bumps but fixed. Great television.

    I would recommend this to a friend
  • Cons mentioned:
    Lip sync

    Rated 1 out of 5 stars

    Dont buy this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People trust me I am not a negative person. This is my first time purchasing and experiencing a sony tv and its been just over a year and 2months since Ive purchased and to say I am less than impressed and that this $5000 plus purchase is a disappointment is an understatement. Constant lip syncing issue and voicing being off leading to constant hard resets, to the remote dying and not charging. Which led to me purchasing another remote only for it to do the same thing. Its just not what I would expect from a so called top of the line “premium” product. I’ve been a Samsung and LG person forever and after watching countless youtubers review this product and debating back and forth. I know now I should’ve never pivoted. I feel duped and realize now that this tv is just not worth the headache or price tag. Unfortunately now Im stuck with it. Do yourself a favor, if you are going to spend $4000 to $5000 on a tv, Just get the Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RolandA,

      We are very sorry to hear that your experience with the BRAVIA 9 has not met the premium standards you expected from Sony. For the audio synchronization, we suggest ensuring your firmware is up to date and adjusting the "A/V sync" settings in the audio menu. Regarding the remote charging issues, please try a factory data reset to ensure the software is communicating correctly with your peripherals. We recommend contacting our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US so we can provide further assistance and look into available service options for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality tv pictures amazing owned sony tvs previously no problems

    I would recommend this to a friend