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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 771 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 771 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific picture. Very easy to use, and set up. Delivered on time excellent purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, MichaelM! We're glad that you love your new Sony TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased with my purchase after two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality, sound. and appearance of this TV is better than any TV I've ever owned. I took it off the wall today because I'm moving, and I know I'm going to miss it until I can get it back up again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85" Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Samsung "75 tv with this 85" Sony Bravia. So far this new tv has been excellent with colr, picture and features. The queek squad did a great job installing the tv and settingbit up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Acj1969, We are glad to hear that you like the picture quality and features of your Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    "Minimum premium tv"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pictures and features, quality and size matter ;)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinR, we're glad you like the picture quality and features of our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, superb picture, black levels are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Thanks for commenting! We are very happy to know your satisfaction with the amazing picture quality and superb performance of your XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color quality and incredibly easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickB, we're glad you like the ease of setup and picture quality of our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV and picture quality! Colors are amazing great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steph,

      Fantastic! We are so happy to know that you love our XR85X90K and that you are satisfied with its incredible picture quality. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect with a PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was expecting. Great picture, easy to use and amazing with a PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loliv,
      Fabulous! We're very pleased to hear we were able to give you a good match for your viewing and gaming needs. Your satisfaction is our top priority. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    And excellent TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. The screen details and colors are striking to view. The User Interface is easy to use (this was my first Android TV). My only area of disappointment is that the remote doesn't have back light buttons. I see Sony makes such a device but it doesn't appear to support this particular model. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi neilk,

      Fantastic! You've made a great choice! We are truly delighted to know your satisfaction with the incredible picture quality, user-friendly Google TV interface, and superb performance of the XR85X90K. We truly appreciate your feedback with the supplied remote control. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for recommending our X90K and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Great features. Color is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexandraT, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for movies and gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of product is what you would expect from Sony. The graphics displayed from a movie or current Gen console is truly something to awe over. If you in the market for a big TV and decent brand like Sony, look no further. Would buy again. Had for a year still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Very good color, sound and viewing light. Thx!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Userfriendly,

      Fantastic! We are really happy to hear your satisfaction with the amazing picture, especially the color, and incredible sound quality of the XR-85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Picture, color, sound all exceeded my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielS, We are thrilled to hear that your new Sony BRAVIA 4K smart Google TV exceeded your expectations. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Nice picture and great features. Looks good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryD, Fantastic! Good to know you like the excellent picture quality and overall features of your Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and cinematic sound. Build quality is great that will last years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good tv good picture but the only problem I have with this tv is the screen reflection it is terrible but others than that is great tv

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Picture Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! Beautiful picture with great color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyM,

      That's amazing! We are so happy to know that you love our XR85X90K and that you are satisfied with its exceptional picture quality. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow, worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv over $1k. I wasnt sure what to expect but I was blown away. I was ok with a $600 LG but after a flying toy ended its life I decided to step it up. How much better could this tv actually be? Well way better, a thousand dollars better. The blacks in any scene are dark with no artifacts. The colors bright. The picture sharp. Just buy it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidA,

      Fantastic! You've made a great choice! We are truly delighted to hear your satisfaction with the amazing picture quality and superb performance of your new XR-85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you so much for sharing your awesome experience with our product and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Huge TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, great color and huge screen. Great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blahblahblah1111,

      Fantastic! We are so happy to know your satisfaction with the amazing picture quality, size, and superb performance of our XR-85X90K.

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just amazing. The depth of the picture, deep colors and contrasts, is wonderful and makes for a fabulous viewing experience. Crisp, clear, bring the images to life. This is a large screen at 85” and it’s just brought our movie room to life. I am very happy with this purchase. Won’t go back to Samsung. Sony blows them away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AprilaE, We're glad to hear that you are happy with your purchase! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay Sony_US