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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 771 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 771 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant lie i was super skeptical about this tv cause they always trying to say whatever tv is the best one out but man the tv is actually perfect for me and all i wanted was good quality and picture and they nailed it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielT, we're glad you like our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV as open box. In my price range I was looking at this and LG B2. For my needs and the obvious size upgrade it was well worth it. I use it as a home theater and PS5 gaming tv. It completely satisfies all needs. No issues to name.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidL, we're glad you are enjoying your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Full Array LED Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Large TV but didnt want to break the bank at the time, so I opted for this one. It's got all of the fetures of the latest OLED TVs but its not OLED, nevertheless it has dolby vision and Variable Refresh Rate for PC game play. Loved watching the 2022 FIFA World Cup in 4K on this, it was perfect since it was during daylight hours and this TV is bright unlike OLEDs where a dark room is preferred for optimal viewing. Happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello N00bSaib0t, We are glad that you like the features of your new Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was one of the best purchase I’ve made I really enjoying my TV and it’s like you watching in a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but flimsy remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv for its size and quality for the price. The only thing I’m not happy about is the remote. It’s very small and seems very generic. I keep losing it and I was told I could get this to light up as well as have it make a sound if it gets lost and I can’t get that to work. If someone can explain to me how to make my remote light up and also found when lost I will up this to 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NJStealth,

      Thanks for sharing your review and experience with the X90K. We're glad that you like the size and picture quality of the TV. We also appreciate your feedback about the remote. The supplied remote of the XR85X90K is the RMFTX800U. The [Find remote] feature and backlit design are only available on the RMFTX900U remote which is supplied with the Z9K, A95K, A90K, and Club models.

      In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the colors, which are vibrant even in the area we have it mounted, which has tons of light coming through the windows. We especially love watching when the colors come to life in the evening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReggieC, we're glad you love our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Product but, needs tweaking if your picky.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes preset with the factory settings, so the picture was good but not fantastic. Went on YouTube and found a plethora of reviews and tips on settings. The reviews were quite good and after picking and choosing which ones worked for me it now has a fantastic picture. Went back on YouTube and played some 4K vids - simply amazing, and this is on the 2022 model. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan,

      That's amazing! We are extremely pleased to know that you are very happy with the incredible picture quality of the XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV - most of the tvs I’ve owned have been Sony, and the quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Blooming

    Rated 5 out of 5 stars

    Simply Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply wow!! Paired with a PS5 vrr turned on. This full array shines. I have nothing but Sony in my home from the kdl46xbr4 to the oled A1E. This TV keeps up with my oled. Any complaints regarding blooming is pure nonsense. The Full Array helps keep blacks solid and colors vibrant. Had my neighbor who just bought an A80J come over and he thought I had an A90J on the wall. Shows you how close this panel gets to an oled. No regrets here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello X90k, Thanks for sharing your awesome experience with your new Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Your continued support means so much to us. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the picture. Even though the room isn't really big or roomy the space for my 85" is in my opinion perfect. Not to mention the geek squad are phenomenal. Love the work they do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanteB,

      Fabulous! We are so happy to hear that you love the amazing picture quality, size, and superb performance of the XR85X90K. We are also thrilled to know your satisfaction with the outstanding installation service of Best Buy Geek Squad.

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture & sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture appears to have depth. Amazing. The bonus is now sound bar is required. The intern TV sound is great. TV syncs perfectly with my Sony surround and Sony Blu-ray.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality television the remote is still a little complicated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH,

      Thanks for commenting! We are thrilled to know that you satisfied with the exceptional quality of the XR85X90K. We greatly appreciate your input with the supplied remote control. You may find the following link helpful:
      Remote control buttons - https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for purchasing our X90K and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect for theatre like sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paired with the rsrsa3 Sony speakers and it is a perfect set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV especially for the price. I would recommend this TV for anyone. Make sure you have at least another person to help you set it up especially if you are hanging it on a Wall Mount it is very heavy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnN, Awesome! We're glad that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful and massive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony Bravia. I have two 65” and added this oje to the living room. Colors are clean and sharp and the sound is nearly theater worthy. I know that’s a stretch, but it is impressive to say the least.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeMar,

      You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Bought it to watch the Super Bowl. Had to get special cable box from Comcast to get 4K. Great for movies and sports. got Dolby atmos set up which is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinZ,
      Awesome! This brings us joy knowing that you are pleased with the image quality of your new Sony XR85X90K BRAVIA TV. You can now enjoy watching all your favorite sports in the comfort of your home. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations. This replaced a Samsung TV and I'm glad I made the switch. Fantastic clear picture and it works the way it's supposed to (e arc features etc)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack,

      Amazing! You've made a great choice! We are thrilled to know your satisfaction with the incredible performance of our XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, delivers on the deep colors. Would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything anout this TV. It fits well in the soace, it mounts oerfectly, and the picture is so clear and bright! The motion also is bery strady and doesnt look choppy or pixelated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techiechic,

      Fantastic! We are so happy to know that you love our XR85X90K, and that it perfectly suits your needs and expectations. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" X90K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture ! TV is fast and responsive . When in a large room you will need a sound bar, but the sound coming from the TV is very good. OH did I tell you about the Great Picture !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer,

      You made the right choice! We're thrilled that you like the sound, picture quality, and responsiveness of the TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US