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Customer Ratings & Reviews

Your price for this item is $1,994.99
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Customer reviews

Rating 4.8 out of 5 stars with 840 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 840 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    a great set for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After adjusting for the best picture quality and you do have many options we are very happy with this TV. The 85" size is perfect for the room and the price was right for us as the OLED an QLED where a little much for our budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howco1964, That's great! We're very happy to hear that the picture quality adjustments have enhanced your viewing experience. And good to know that the 85" size fits perfectly in your room. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job of installing and picture is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback about the installation of your XR85X90L, JamesH. We're glad to hear the technicians provided excellent service and that you're enjoying the outstanding picture quality. Your satisfaction is very important to us, and we appreciate you choosing Sony. If you have any questions or need further assistance in the future, please let us know.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture for a great price. It is heavy and a little difficult to lift the tv without touching the screen so you definitely need at least 3 people if you plan on hanging the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user334459, Awesome! We are glad to hear that you are enjoying your new X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture especially with Apple TV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV, I have ever bought. The picture quality is amazing. I used to have a Samsung tv before, but Sony is way better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adalid,

      You made the right choice upgrading to the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, good price, and professional delivery. Would highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH Great service! We're also glad that you are enjoying your new TV. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go into stor-Sony rocks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and got two broken tvs. Went in store and they handled everything perfectly. Even though I spent 800 more the experience and quality of tv rocks. The picture difference on large tvs is really noticeable. Go with quality like Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Thank you so much for your review! We are glad to hear that you are now enjoying the picture quality of your new Sony TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't believe how great the picture is. It is a joy to watch television now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyS,

      Thanks for the 5-star rating! We couldn't be happier to hear about how much you're enjoying the X90L TV! Its amazing picture quality is a game changer. We hope you have amazing movie nights ahead.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great picture quality and ease of use. The sound is good quality as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayH,

      Thank you for the purchase! We're happy to hear that you like the picture, sound quality and easy to use functions of the TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Tv’s are the best!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony TV, and I am always surprised by its technology and the quality of its products! I am very happy with my new acquisition and I highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuizP, great! We're glad to hear that you are very happy with your purchase! Enjoy your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve owned !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve had! The picture quality exceeded my expectations. I would recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user145732,

      Thank you for choosing Sony.

      We greatly appreciate you sharing your positive experience with the XR85X90L TV. We are delighted to hear that the picture quality exceeded your expectations. Your recommendation means a lot to us, and we are delighted that our TV has brought you so much happiness. Enjoy your exceptional viewing experience with the Sony XR85X90L.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Tv! Games look fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything they say it is! The first one was broken but Best Buy made it right and the new one is perfect. I was worried 85 inches was too big for our space but it looks amazing. We game and the PlayStation 5 looks great! We already had a sound system so it was pretty seamless to connect. Did our research for months on this one. Do yourself a favor and get it. You’ll be glad you did!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Densign, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome we love our new tv thank you very much excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound! I feel like I am watching live action either on the football field or sitting court side on the basketball court!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denny,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” worth every penny.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is absolutely amazing. Night and day difference between my former Vizio. Resolution and color contrast are on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake,

      You made the right choice with the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No need to go to the movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a large screen tv for sports and movies. This more than fit the bill. Excellent picture quality. Considered an OLED tv but just could not justify double the price of this tv. Have it mounted on the wall and run sound through my 5.1 system. Like being at the movies. Geek squad did an excellent job of delivery and installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Arslater,
      That's awesome! Thank you for purchasing our Sony XR85X90L TV. We are truly happy to hear that you are pleased with the amazing picture quality of your new TV. Connecting it to your audio system is like having your own theater now. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture and sound connected to my sound bar. Installation by Geek squad was quick and seamless great work looks great in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EleazarV, We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color we really like it. It’s big and bright and meets all your tv needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandyL, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints that I did not expect, i mean it's an 85" TV, it is awesome! The sound is acceptable, but not the best, so if you care, plan on a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi roobz,

      You made the right choice with the X90L! We're glad that you like the picture quality of the TV. Your feedback about the sound quality is also appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony For the win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality and the weight of the tv very light for its size When you watch 4k movies its mind blowing the colors the picture its the Future of entertainment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BIGSKINNY206, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US