Customer Ratings & Reviews
- Model:
- XR85X90L
- |
- SKU:
- 6544732
Customer reviews
Rating 4.8 out of 5 stars with 853 reviews
(853 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture for a great price. It is heavy and a little difficult to lift the tv without touching the screen so you definitely need at least 3 people if you plan on hanging the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user334459, Awesome! We are glad to hear that you are enjoying your new X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Positive Review for Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality TV i highly rocemmend it! Also the Geek Squad did an excellent job installimg it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnO,
Thank you for choosing Sony!
We're delighted to hear that you are enjoying your XR85X90L TV and that it has exceeded your expectations in terms of quality. It's wonderful to know that the Geek Squad delivered an exceptional installation experience for you as well. Your recommendation is invaluable to us, and we truly appreciate your support!
Best regards,
-Fred
Rated 3 out of 5 stars
Good Picture Head‑On, But Weak Off‑Axis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 85" BRAVIA XR X90L delivers strong, punchy picture quality when you’re seated directly in front of it. HDR brightness, motion handling, and general clarity are solid for movies, sports, and gaming. Google TV is feature‑rich and responsive enough, and build quality feels premium. That said, the cross‑angle (off‑axis) viewing is not good—colors wash out and contrast drops noticeably when you move even a bit off center, which is tough in a wide living room. The interface is just okay: it works, but it can feel busy with extra recommendations and menus. Considering the price, Samsung’s comparable models look more promising to me in both feature set and wide‑angle viewing, which holds up better for group watching. Pros Bright, crisp picture straight on Smooth motion for sports and action Capable for gaming (4K/120Hz, VRR/ALLM on supported inputs) Sturdy build, clean design; Google TV has all major apps Cons Poor off‑axis viewing—contrast and color fade at angles Interface feels cluttered; recommendations can be intrusive Price/value is just okay—Samsung alternatives may offer better viewing angles and features at similar cost Bottom line: If everyone sits centered, the X90L can look great. For wide seating or family rooms, I’d lean toward a Samsung option with better viewing angles unless this Sony drops in price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ravi,
Thank you so much for taking the time to share such detailed and thoughtful feedback on the XR-85X90L. We genuinely appreciate you sharing what you liked and what you felt could be improved.
It's great to hear that you found the picture quality straight-on, HDR brightness, motion handling, and gaming capabilities to be strong.
However, we completely understand your frustration with the off-axis viewing. We also hear you on the Google TV interface feeling a bit intrusive with extra recommendations.
We truly apologize that the X90L did not fulfill your expectations and provide the overall value you were looking for compared to other options you're considering.
We are continuously innovating, and feedback like this is essential to help us determine where to focus our efforts for future models to ensure we're delivering the best possible TV experience for all viewing environments.
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Homerun From Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible TV. Coming from an Oled, I have pretty high standards when it comes to picture quality, and this TV meets and exceeds all of them. Sony has next level processing and is the most reliable brand to use in my experience. A great value, espcially at 85" for top notch performace!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, Great! We're delighted to hear that you like the picture quality. We appreciate your feedback and hank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Integrated perfectly with my Sony surround set up. Awesome picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrentM,
Thanks for this wonderful five-stars rating!
We can't be happier to hear your BRAVIA XR X90L TV is integrating so perfectly with your existing Sony surround sound system, and that you're enjoying its exceptional picture quality.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, great picture, brightness and sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peaches, Excellent choice! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellnet tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing to watch. Excellent quality tv i love it very good buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karim,
Thanks so much for the 5-star review! We're so glad you're loving your new BRAVIA X90L, thanks for pointing it's excellent quality and we hope you to continue enjoying it.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Sharp colors and nice sound. Price is not bad. Worth it all around
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubenG, thank you for the awesome review! We feel privileged to hear you're enjoying your Sony - BRAVIA X90L. With its sharp colors, immersive sound, and solid value, it's designed to deliver a premium viewing experience. The Full Array LED backlighting and Cognitive Processor XR work together to bring out vibrant contrast and lifelike detail in every scene. We're really happy it's been worth it all around for you—thanks for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Excellent price for size and quality of picture also got a 100 bb card towards future purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MRMC,
Thank you for choosing Sony!
We're thrilled to hear that you're pleased with the size, picture quality, and the excellent price. Plus, it's great to know that you received a $100 gift card for future purchases, what a nice bonus! We trust your XR85X90L will continue to provide an exceptional viewing experience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful life like picture when watching movies. Great when watching sports too. The HDMI 2.1 will enhance your Dolby Atmos sound system immensely. This is the best TV before getting into mini LED or OLED classes. Great bang for your buck without sacrificing quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneW, Amazing! We're delighted to hear that you like the beautiful life like picture and sound quality. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. Thank you for choosing Sony. Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good TV Option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great! Easy setup. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinB,
Very nice! We're glad to hear that you like the picture quality and easy setup function of the TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV, I have ever bought. The picture quality is amazing. I used to have a Samsung tv before, but Sony is way better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adalid,
You made the right choice upgrading to the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality the movies look great a sales rep helped pick the right tv Sony is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM! Thank you so much for your kind words! We are truly wonderful to know that you are enjoying the quality of the XR85X90L. It's fantastic to hear that the movies look great on your new TV.
The XR85X90L features stunning 4K HDR picture quality and advanced sound technology, elevating your viewing experience to new heights.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is all anyone needs…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 65” Vizio, love Sony products. Viewing experience is great. Screen size is amazing, picture quality is perfect in any lighting situation. Bravia chip works flawlessly with Google tv and response time is great! Will definitely continue buying Sony TV’s!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRocks3,
You made the right choice upgrading to the Sony X90L! We're thrilled that you like the size, picture quality, and Google software of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I give two thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good . Tv has an excellent picture and I would recommend this to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joecool, thanks for sharing your experience with the X90L.
We are immensely pleased to hear you're enjoying it's outstanding picture! We really appreciate the recommendation and your choose of Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best TV we’ve ever owned. It’s graphics and colors are incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Jordan,
Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are loving your Sony BRAVIA TV! Rest assured that you will enjoy your favorite content at the highest quality with the TV's XR Triluminos Pro, which enhances the range of hues and saturation, revealing extremely precise details within textures, and skin tones that look completely natural.
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we have owned. It has great graphica. The picture is very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheresaR,
That's fantastic to hear! It sounds like the Sony XR85X90L is truly delivering for you. We're thrilled it's the best TV you've owned, and that you're experiencing its great graphics and incredibly clear picture. Enjoy your amazing viewing experience!
Thanks for choosing Sony, have a great day!
DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with excellent picture. Great value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkL,
We truly appreciate you taking the time to share your feedback. It's wonderful to hear that you're enjoying your new X90L 's excellent picture quality. We're confident you'll continue to be impressed with the performance and value of your purchase.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nicole’s TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can clearly hear and see what’s on TV without having to turn the volume way up or using cloed captioning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleH, thanks for sharing your wonderful experience with the Sony - 85" Class BRAVIA XR X90L! We couldn't be happier to hear the TV is exceeding your expectations with the crystal-clear picture quality and elevated sound that matches the content you see. Thank you for choosing Sony, and enjoy your new viewing experience! Regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Very happy with this purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shane,
Thanks for sharing your experience! It's fantastic to hear that you're very happy with your BRAVIA X90L's picture quality vibrant colors and sharp detail.
We appreciate you taking the time to let us know!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.





































