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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 853 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent, color are bright, and easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JOSEM,

      Thank you for choosing Sony!

      We're delighted to hear that you're enjoying your XR85X90L TV! It's fantastic to know that you're impressed with the excellent picture quality, vibrant colors, and the ease of installation. Wishing you many enjoyable hours of viewing!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hard to beat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great features. We purchased this at an incredible price and had it delivered and set up by Best Buy Geek Squad. They arrived on time and did a perfect installation. Sound is OK but I always set these up with a full surround / ATMOS system which is significantly better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We are glad to hear that you are happy with your new TV FrequentBuyer! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love mine! The picture and sound quality is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatyW,

      Thanks for letting us know how much you love your X90L.

      We're delighted to hear you find the picture and sound quality phenomenal.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Still enjoying it. I love SONY products. It wasn’t a difficult choice to make

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OlaideO, thanks for sharing your great experience with the Sony - 85" Class BRAVIA XR X90L! We're honored to hear that you're enjoying its wonderful picture quality with vibrant contrast and vivid colors. With Acoustic Multi-Audio it feels as though sound is coming from the right place in the scene, creating a truly cinematic experience! Thanks for trusting Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv the colors are amazing 85 inches is a great size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JackieC,

      Thank you for choosing Sony!

      We're delighted to know that you're enjoying the XR85X90L! The stunning colors and expansive 85-inch display truly elevate your viewing experience. Your feedback is invaluable to us, and we hope you continue to explore and enjoy all the incredible features your Sony TV provides.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Overall was a great buy and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and the enhanced sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShyamKReddy,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re loving the picture quality and enhanced sound system of your XR85X90L. Your feedback means so much to us—thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The colors are very vibrant, the sound is great. I’m glad I made the purchase. I originally went in to get a Samsung but the salesman made a compelling argument and eventually sold me on the Sony Bravia! Bravo Sir Bravo :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfiedcustomer, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best day of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great tv amazing delivery timing Enjoying my tv great experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joelucky, thank you so much for the amazing 5-star review! We couldn't be happier to hear that your experience with the Sony - XR85X90L has made your day, and what a way to celebrate it! We're glad you got it at a great price and that the delivery and timing were spot-on. Enjoy every moment with your new TV and welcome to the Sony family! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tvs Are Simply The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality. I had only purchased Samsung tvs in the past but the vibrancy and clarity of the picture blows away the rest

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaK,

      You made the right choice with the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV makes me feel like I'm in a movie theatre. The picture is crisp and beautiful, the sound is amazing, and that it is a Smart Google TV is an added benefit. I could not be happier. It was a spontaneous purchase but I would do it again without hesitation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, Rita! We are very happy to hear that you're satisfied with the amazing picture & sound quality and Google TV feature of your XR85X90L. Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the size and quality of the 85" Sony Bravia XR. Easy to install (wall mount) and the quality is as expected. Very Happy :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaM, We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 85" Bravia is the best TV ever. The picture is awesome and very easy to set up with our YouTube TV. Very happy, husband loves it - The remote is awesome - Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenS, Awesome! We are so glad to hear that you are enjoying your new Sony X90L TV! Thank you so much for your awesome feedback and we are truly thankful that you chose Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 85 inch sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for the money perfect size great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfonzoL, thank you for the great review! We're honored to hear the Sony - BRAVIA X90L is delivering on picture quality, size, and value. It's designed to bring an immersive viewing experience, and we're happy to know it's been a perfect fit for you. Thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great update on quality of life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow mcc a dowee! Great big TV with nice new features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Certified,

      We really appreciate your amazing feedback!

      It's wonderful to know you're loving the large display and all the new features of your BRAVIA X90L. We designed it to deliver a truly immersive viewing experience, and we're delighted it's hitting the mark for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love my new Brbrovia XR X90L obscene.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was better than I had imagined. The salesman was very knowledgeable and accommodating. Delivery went without a hitch. My wife calls it obscene. I call it awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonY, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Set-up was easy and the picture is better than I expected. Paired sith Sony sound system is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianD,

      Great! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a samsung q80r 65 tv and i wanted a newer and bigger tv. I was planning on buying a new samsung tv but Best Buy associate introduced me to this Sony. Man i was sold. This tv is awesome. Picture is really clear and looks great in my movie room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, Awesome choice! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve owned !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve had! The picture quality exceeded my expectations. I would recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user145732,

      Thank you for choosing Sony.

      We greatly appreciate you sharing your positive experience with the XR85X90L TV. We are delighted to hear that the picture quality exceeded your expectations. Your recommendation means a lot to us, and we are delighted that our TV has brought you so much happiness. Enjoy your exceptional viewing experience with the Sony XR85X90L.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, si a good tv, good display, picture, interfaz is nice

    I would recommend this to a friend