Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 852 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Hard to beat!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture, great features. We purchased this at an incredible price and had it delivered and set up by Best Buy Geek Squad. They arrived on time and did a perfect installation.
Sound is OK but I always set these up with a full surround / ATMOS system which is significantly better.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Awesome! We are glad to hear that you are happy with your new TV FrequentBuyer! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Lovely
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV! The colors are very vibrant, the sound is great. I’m glad I made the purchase. I originally went in to get a Samsung but the salesman made a compelling argument and eventually sold me on the Sony Bravia! Bravo Sir Bravo :)
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Satisfiedcustomer, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Customer service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Executive level customer service.
The staff is the reason for my purchase. He was extremely well informed on every item I looked at. A very good experience.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JosephC, Thank you for sharing your experience! We're delighted to hear that you had the best experience in purchasing your new Sony BRAVIA XR X90L TV. Thank you for choosing Sony, and we hope you enjoy great viewing experiences with your new Sony TV! -Maria
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome Sony TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV makes me feel like I'm in a movie theatre. The picture is crisp and beautiful, the sound is amazing, and that it is a Smart Google TV is an added benefit. I could not be happier. It was a spontaneous purchase but I would do it again without hesitation.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Amazing, Rita! We are very happy to hear that you're satisfied with the amazing picture & sound quality and Google TV feature of your XR85X90L. Thank you so much for your purchase and for choosing Sony!
- Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and quality. But the crew they sent to deliver doesn’t do installations. I had to mount it myself.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Chris, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I Love my New TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went from a 65 to a 85 , Now i feel like I don't have to go to the Theater anymore !
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello KennethM! Thank you so much for the five-star rating you gave to the BRAVIA XR X90L. We're thrilled to hear that it's enhancing your home cinema experience and bringing joy to your days! Thank you for choosing Sony. Regards. -Jenn
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best bang for buck
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible TV. Inky blacks and vibrant colors from an LED. Sony makes an incredible TV. Having come from TCL I can see why you pay more for Sony
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Grunkle, Thank you for your positive feedback! We're thrilled to hear that you're enjoying your Sony TV and noticing the difference in picture quality. Sony's commitment to delivering inky blacks and vibrant colors is a result of advanced technologies like the Cognitive Processor XR™ and TRILUMINOS PRO, which enhance color accuracy and contrast. If you have any questions or need tips on how to maintain your TV for optimal performance, feel free to reach out. Enjoy your viewing experience!
Regards, Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own a samsung q80r 65 tv and i wanted a newer and bigger tv. I was planning on buying a new samsung tv but Best Buy associate introduced me to this Sony. Man i was sold. This tv is awesome. Picture is really clear and looks great in my movie room.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Tony, Awesome choice! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Big TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv.Great addition in large living room. !
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DebbieD, thank you so much for the 5-star review! We're delighted to hear that you're loving your new Sony - 85" Class BRAVIA XR X90L! It's an incredible choice for a large living room, delivering a truly cinematic experience with its expansive screen, vibrant colors, and stunning detail powered by the Cognitive Processor XR. The Full Array LED backlighting ensures deep contrast and brightness across such a large display, making everything you watch feel more lifelike. Thank you for choosing Sony! Best regards, -Dominick
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Sony bravo Good picture not so good sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV color and clarity are excellent. The sound however, is diminished because the speakers are on the rear of the TV and the TV is mounted on the wall. With our other equipment, we try to sound bar which would not work even though it was a Sony.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi EdnaM, Thank you for sharing your experience with your Sony X90L. We're glad you like the excellent color and picture clarity of this TV. Regarding the sound issue, we understand that the rear-mounted speakers can sometimes be less effective when the TV is wall-mounted. We recommend checking the sound settings on your TV to optimize the audio output. Additionally, if you are experiencing issues with the soundbar, please follow the troubleshooting steps on this link to resolve the issue: https://www.sony.com/electronics/support/articles/0013738
Should you need further assistance, please email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Favorite tv even over my lg oled
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this Tv. I’m very pleased I went with this tv over an oled. My goal was biggest size I could find and reasonable price. You won’t be disappointed with the picture quality on this gaming, sport, or just watching movies! I would highly recommend
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JasonW, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is perfect my room size. Picture quality is great. We will purchase another soon.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi TC73,
We're happy to hear that the BRAVIA XR X90L is a great fit for your room and that you're loving the picture quality! We appreciate your support and look forward to helping with your next purchase.
Thanks for sharing your experience and for choosing Sony! -Maria
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Cowboy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great TV love it. The picture is amazing sound too....
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for your positive feedback on the Sony XR85X90L, Shank! It is fantastic to know that you love your new TV and that you're enjoying the amazing picture and sound quality. Our team works hard to provide an exceptional viewing experience, and we're glad to see that it shows. If you have any other comments or need assistance with your TV, please let us know. Thanks for choosing Sony! Gus
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture quality and product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv with amazing picture quality. Worth more than the price. Perfect for a huge size living area with distances of upto 20 feet
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi P123, Great! We're pleased to hear that the size is well-suited for your viewing environment and that you're enjoying your experience with the TV. We're also glad that your investment has proven to be completely worthwhile! Thank you for choosing Sony! -Jess
Pros mentioned:
Color
Rated 5 out of 5 stars
Bright and easy to use.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bright, works well in low to mid lighting, the UI is quick and easy to use as it uses AndroidTV . The color/scenes are good for most types of viewing depending on how you like to watch TV or play games. Access to the Play Store is a big plus.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ginu, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony is top notch.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The high definition on this is the best I’ve had on a tv. Just upgraded from a 75” Samsung and even though the Samsung has a great definition on it this one is the best quality I’ve seen so far.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JodanS, Thank you so much for choosing Sony! We are so glad to hear that you are enjoying your new TV! Thank you for the 5-star rating! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy the large size and the picture quality is great. TV to value quality is great. Takes a while to understand how to set up and control the TV, but like most electronics, practice and constant use will make for ease of controlling the TV. HappyI made this purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KenB, Awesome! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV for the money!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing TV for the money. Obviously it’s not the top of the line TV but for the picture quality, features and size for the price, it’s the clear winner!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JoeS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
New tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s big and it’s really beautiful. The picture is stunning in 4 K truly amazing! Still learning how to use all the functions of this tv and there are many. So far very impressive.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello KMJC, Perfect! Thanks for the 5-star rating and we are so happy to hear that you are impressed by the amazing picture quality of your new Sony TV. Here's the link for the Online Help Guide to help you familiarize yourself with your new TV.
I hope this helps and thank you for choosing Sony! - Marco
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great for Movies, sports and gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont hesitate. Dont consider a “better deal” Hisense or others. This TV is amazing so follow your gut and buy this now. Phenomenal for movies and sports. Picture is awesome for action. I paired mine with a JBL 500 Bar and it’s incredible movie night experience.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BryBlk, Awesome! We are so glad to hear that you are happy with your new TV paired with your soundbar! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl