Customer Ratings & Reviews
- Model:
- XR85X90L
- |
- SKU:
- 6544732
Customer reviews
Rating 4.8 out of 5 stars with 853 reviews
(853 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality and product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with amazing picture quality. Worth more than the price. Perfect for a huge size living area with distances of upto 20 feet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi P123, Great! We're pleased to hear that the size is well-suited for your viewing environment and that you're enjoying your experience with the TV. We're also glad that your investment has proven to be completely worthwhile! Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony bravo Good picture not so good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV color and clarity are excellent. The sound however, is diminished because the speakers are on the rear of the TV and the TV is mounted on the wall. With our other equipment, we try to sound bar which would not work even though it was a Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdnaM, Thank you for sharing your experience with your Sony X90L. We're glad you like the excellent color and picture clarity of this TV. Regarding the sound issue, we understand that the rear-mounted speakers can sometimes be less effective when the TV is wall-mounted. We recommend checking the sound settings on your TV to optimize the audio output. Additionally, if you are experiencing issues with the soundbar, please follow the troubleshooting steps on this link to resolve the issue: https://www.sony.com/electronics/support/articles/0013738
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture view with a lot of settings to meet the needs of the room it’s placed in! The sound is exceptional even before connecting to surrounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SEagle, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Bravia TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great color and clear pictures. Enjoyable to watch programs on the screen with such clarity and sharpness!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaB, We're glad that you are enjoying the picture quality of your TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome picture and sleek looking TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. The picture is lifelike and it looks fantastic mounted on my wall. This is the first TV larger than 55” that I have ever owned and I am glad the salesperson at the store showed it to me on display. I have no regrets abiut pirchasing this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soxfan, we're glad you like the great picture quality of our X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I Love my New TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a 65 to a 85 , Now i feel like I don't have to go to the Theater anymore !
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KennethM! Thank you so much for the five-star rating you gave to the BRAVIA XR X90L. We're thrilled to hear that it's enhancing your home cinema experience and bringing joy to your days! Thank you for choosing Sony. Regards. -Jenn
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfect my room size. Picture quality is great. We will purchase another soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TC73,
We're happy to hear that the BRAVIA XR X90L is a great fit for your room and that you're loving the picture quality! We appreciate your support and look forward to helping with your next purchase.
Thanks for sharing your experience and for choosing Sony!
-Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the size and all the other features
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our 85 inch TV, it’s been almost 1 year and we still love it. Perfect size for our big living room. Bestbuy delivery are top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelJ, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Awesome T.V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this T.V! I bought a 55in Sony Bravia a year ago for my bedroom and was so impressed with the quality, we just had to buy the 85in for my living room! Definitely recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucas, We are so glad to hear that you are enjoying your 85" X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony and for your recommendation! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an 82 to 85 inch, so far so good. Only knock is the google system it is a bit laggy. Picture is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamaroSS, Awesome! We are so glad to hear that you are enjoying your new Sony X90L TV! Thank you so much for your awesome feedback and we are truly thankful that you chose Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 75" TV, I i thought the picture would have been a little less than im used to but bot was i wrong this tv is amazing and the picture is just as good if not a bit better would definitely recommend over Samsung and other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gamereviewer,
You made the right choice with the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Call First to the store !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV IS GREAT!!! But the costumer service *** they have me waiting for the tv a week when I decided to pick it up at store because I don’t wanna wait that long…when I arrived they said !! So sorry is sold out at store !!! Really ? What’s wrong ???
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanT, Thank you for choosing Sony! We are glad to hear that you are happy with your purchase! Thank you for the 4-star rating! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually wanted 100 inch tv to replace my 75 after looking at picture quality settled on this Sony 85 and couldnt be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonettaA, That's amazing! We are delighted to hear that your 85" Sony BRAVIA XR X90 has surpassed your expectations with its breathtaking picture quality. Thank you for the 5 stars and for choosing Sony! Enjoy! -Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best there’s no other way or words to express my satisfaction! The techs were professional and made sure I understood everything the best service I’ve received
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickyAdam,
You've definitely made a great choice! We are truly delighted to hear your satisfaction with the amazing performance of your XR85X90L and exceptional service of Best Buy. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cowboy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great TV love it. The picture is amazing sound too....
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the Sony XR85X90L, Shank! It is fantastic to know that you love your new TV and that you're enjoying the amazing picture and sound quality. Our team works hard to provide an exceptional viewing experience, and we're glad to see that it shows. If you have any other comments or need assistance with your TV, please let us know.
Thanks for choosing Sony!
Gus
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far. The picture quality is excellent and the delivery people were extremely friendly and helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, Awesome! We are so glad to hear that you are happy with your new XR85X90L TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest and best tv I’ve ever owned in my life. Really happy with this purchase wish I wasn’t forced to sell it because I lost my job and needed to pay rent and feed the kids
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MurrD3R1,
Thank you for taking the time to share your feedback. It's truly great to hear that you were so happy with your X90L and it is the best TV you'd ever owned.
That said, it's genuinely tough to read about the difficult circumstances that led you to have to sell it. We're truly sorry you had to go through that, and we wish you and your family all the best.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv.Great addition in large living room. !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieD, thank you so much for the 5-star review! We're delighted to hear that you're loving your new Sony - 85" Class BRAVIA XR X90L! It's an incredible choice for a large living room, delivering a truly cinematic experience with its expansive screen, vibrant colors, and stunning detail powered by the Cognitive Processor XR. The Full Array LED backlighting ensures deep contrast and brightness across such a large display, making everything you watch feel more lifelike. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Our Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV...it has replaced a 11 year old Samsung plasma. What an upgrade, long overdue!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenM,
You made the right choice upgrading to the Sony X90L! We're thrilled that you like the performance of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
AMAZING!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is AMAZING. You wouldn't even think it's an "85 inch television because the picture is so clear. It's like a movie screen in my living room!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl





































