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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 853 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85in the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and bright colors are perfect.when watching football you can see evary thing like you are there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sandman,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Samsung swichting. To Sony was a good and super experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to navigate screens. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Agdakota, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita a awesome tv big screen nice colours like a cinema feel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review of the XR85X90L, ManjotK. We're delighted to hear that you are enjoying the big screen and vibrant colors which provide a cinema-like experience. Your positive feedback means a lot to us and we hope you continue to enjoy your viewing experience with Sony.

      If you have any specific features you would like to know more about or if you need assistance, please feel free to reach out to us anytime.

      Thank you again for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great pic good for gaming has crosshair for video games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. JohnN,

      Thanks for the great review and the 5-stars rating! We are delighted to hear our TV is delivering as promised! With this BRAVIA TV you can get extraordinary picture quality and enjoy your favorite content the way it was designed to be seen. Dolby Vision makes scenes come to life with striking highlights, deeper blacks, and vibrant colors.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Styron Keller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture and the sound quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StyronK, it's a truly pleasure to hear you're loving the astonishing picture quality and sound of the Sony - 85" Class BRAVIA XR X90L! The large screen lets you see everything with incredible detail, and the integration of Google TV grants you access to smart features like the voice assistance for easy control. Thank you for choosing Sony and enjoy your new viewing experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful, just as good as the more expensive sets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamG,

      Thank you for your kind words! We're thrilled to hear that you find the picture quality of the XR-85X90L to be exceptional.
      With our Sony TV, you can experience real-life depth and detail with the deep black and impressive brightness.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I should have purchased a SONY the first time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and sound. Set-up was easy, looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review, LJR0975! We're happy to hear that you are satisfied with the color and sound quality of your Sony XR85X90L TV. It's great to know that the set-up process was easy and that it looks fantastic. We hope you continue to enjoy your viewing experience!
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch Bravia9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound very easy to set up with remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottC,
      Thank you so much for sharing your experience with the XR85X90L! We're pleased to hear that you appreciate the picture quality and sound, as well as the ease of setup. Your feedback is invaluable to us and it’s wonderful to know that our product is enhancing your viewing experience.
      With our XR85X90L you can get extraordinary picture quality and enjoy your favorite content the way it was designed to be seen.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of the year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel quality is vibrant and so handy to us dude to our house having a lot of hitting my tv. Sound is theatre worthy. Comes with so many options and new features. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethG,

      That's very nice to hear! We're happy that you like the picture color quality, sound and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and frame rate, streaming movies and playing video games has never been so awesome! After owning this TV i dont think i could go back to anything less than an 85”. Can’t go wrong with this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMoney, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dream tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great TV great delivery beautiful picture long lasting Sony TV dream TV I couldn’t wait to get it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marketpro, We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great home theater TV.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home theater / media room and it’s perfect! The picture is so good for our family movie nights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolK, Congratulations on your new Sony TV! We're glad to hear you're loving the lifelike 4K picture quality of your new Sony X90L and it improves your overall home theater experience. Here's to many more perfect viewing experiences with your Sony TV! Thank you for your 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new only 1 month old but everything is great. Picture quality and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasR, Thank you for sharing your experience. We are delighted to hear that you are enjoying an excellent viewing experience with your Sony BRAVIA XR X90L TV, particularly regarding its picture quality and user-friendly interface. Thank for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony has it all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony 85'' Bravia. Clear picture, great sound, and is well packed in a box with easy assembly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaudaS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. We couldn’t be happier. We have had Sony tv’s in the past and they have never disappointed. We paired it with the Sonos arc and subwoofer. Great picture and great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV quality and clarity is outstanding! If your a gamer this pairs excellent with the PS5 and the tv will switch over automatically when you turn the ps5 on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BorisG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality are excellent. Money well spent..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrewD,

      Thanks for the 5-star rating! We're thrilled to hear you're enjoying the picture quality of the X90L TV. We're sure it's going to make your movie nights feel that immersive. Thanks for choosing Sony! -Aldair Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv. Sound good too. Picture is nice..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review of the XR85X90L, JasonG. We are glad to hear that you are satisfied with the quality, sound, and picture of the product. Your positive feedback is valuable to us and helps us improve our products and services.

      The XR85X90L features advanced technology to enhance the viewing experience, including exceptional picture clarity and immersive sound quality. We're pleased to know these aspects met your expectations.

      If you have any additional comments or suggestions, please feel free to share them. Your input is highly appreciated as it contributes to our continuous effort to deliver top-tier products to our customers.

      Thank you once again for your support choosing us!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    riph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Sound is about as good as any other tv on the market. Feels like I am in a theatre when watching tv. Just wish 3d option was available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3dDiehard, Thank you so much for choosing Sony! We are so glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for the 5-star rating! -Carl Sony_US