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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 841 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than real life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing rich colors and clarity. 4K is especially good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveH,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to navigate screens. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Agdakota, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the money, We watch everyday. Great Product from Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnY,
      Thanks for sharing your wonderful experience! It's fantastic to hear that your BRAVIA XR X90L has become a part of your daily routine. We love knowing it's delivering great value and enjoyment for you. Thanks for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Ok its not an oled but great picture qualities for the price. If your on a budget and want to go big id highly recommended this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinF, Awesome! We are so glad to hear that you are enjoying your new Sony X90L TV! Thank you so much for your awesome feedback and we are truly thankful that you chose Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of the year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel quality is vibrant and so handy to us dude to our house having a lot of hitting my tv. Sound is theatre worthy. Comes with so many options and new features. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethG,

      That's very nice to hear! We're happy that you like the picture color quality, sound and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture and sleek looking TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. The picture is lifelike and it looks fantastic mounted on my wall. This is the first TV larger than 55” that I have ever owned and I am glad the salesperson at the store showed it to me on display. I have no regrets abiut pirchasing this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soxfan, we're glad you like the great picture quality of our X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Awesome T.V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this T.V! I bought a 55in Sony Bravia a year ago for my bedroom and was so impressed with the quality, we just had to buy the 85in for my living room! Definitely recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucas, We are so glad to hear that you are enjoying your 85" X90L TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sony tv thank you best buy. Best quality best brand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DalbirsN,

      You made the right choice! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 75" TV, I i thought the picture would have been a little less than im used to but bot was i wrong this tv is amazing and the picture is just as good if not a bit better would definitely recommend over Samsung and other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gamereviewer,

      You made the right choice with the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    riph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Sound is about as good as any other tv on the market. Feels like I am in a theatre when watching tv. Just wish 3d option was available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3dDiehard, Thank you so much for choosing Sony! We are so glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV quality and clarity is outstanding! If your a gamer this pairs excellent with the PS5 and the tv will switch over automatically when you turn the ps5 on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BorisG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best there’s no other way or words to express my satisfaction! The techs were professional and made sure I understood everything the best service I’ve received

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyAdam,

      You've definitely made a great choice! We are truly delighted to hear your satisfaction with the amazing performance of your XR85X90L and exceptional service of Best Buy. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super clear, huge, sound quality is tremendous, it’s a pleasure to watch everything in comfort of your house. It’s like having a theater at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momsdomain, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv and internal audio looks good over my fireplace.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew1, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great home tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a month and have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElisaC,

      Great! We're thrilled that you are enjoying the functionality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv beautiful picture and the Best Buy team are the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickS,

      That's great! We're glad that you're loving the beautiful picture of your Sony BRAVIA XR X90L TV and that you had an amazing experience purchasing it. Thank you for choosing Sony!

      -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for big room as alternative to projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product at affordable price even in very light big room. Strongly recommending to use it with external audio system (at least 5.1).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunrise,
      Awesome! We're glad you are enjoying your X90L TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible screen and sound., best pair for my ps5 Ui is snappy No lag whatsoever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresS, Awesome! It's fantastic that the crystal-clear picture quality and smooth performance are keeping up with your gaming. We're also delighted to know you appreciate the intuitive Google TV interface and it works great with your PS5. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. We couldn’t be happier. We have had Sony tv’s in the past and they have never disappointed. We paired it with the Sonos arc and subwoofer. Great picture and great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisC, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Very Reflective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV, with the bright display and ease of use. Not sure you can get a better value on an 85” TV (sub $1500). However, my TV is in a well lit room (not direct sun light) and the screen is very reflective. It shows everything in the room, and it’s incredibly noticeable when the screen is black. Probably best in a very dark movie room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NickS,

      Thank you for choosing Sony.

      We’re delighted to learn that you value the XR85X90L for its vibrant display, intuitive features, and overall affordability. However, we deeply regret the inconvenience caused by the reflectiveness of the screen.

      We recommend enabling the "Ambient Light Sensor" or "Auto Luminance" feature, which allows the TV to automatically adjust its brightness according to the lighting conditions in the room.

      For a step-by-step guide on how to adjust the picture settings on your Google TV, please visit: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean.

      If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred Sony_US