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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 853 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color. I m so happy with this. Good gaming experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UmutS,

      Awesome to hear you're loving it! The color really stands out, and we're glad it's leveling up your gaming experience. Enjoy every session!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched quite a bit and very glad that this is the TV I purchased. The picture is great and I paired it up with a Sony 2.1 soundbar which makes the sound great. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal for price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 85" model from a 65" A95L and I'm loving the larger size. The picture quality is excellent, and the XR Clear feature really enhances streaming on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia XR TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture...very clear and bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the Sony XR-85X90L, SusanB. We're delighted to hear that you found the picture quality to be great, clear, and bright. Your feedback is highly appreciated and helps us to continue providing excellent products and services.

      For additional information or support, you can always refer to our customer service guidelines or contact our support team through the appropriate channels.

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the clear picture and the option for vivid is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvantR, thank you for the 5 stars rating on the Sony - 85" Class BRAVIA XR X90L. As you noted this TV is well-known for its crystal clear picture and the vast variety of colors that it has! We really hope you continue to enjoy this model. Thank you for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super clear, huge, sound quality is tremendous, it’s a pleasure to watch everything in comfort of your house. It’s like having a theater at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momsdomain, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Ok its not an oled but great picture qualities for the price. If your on a budget and want to go big id highly recommended this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinF, Awesome! We are so glad to hear that you are enjoying your new Sony X90L TV! Thank you so much for your awesome feedback and we are truly thankful that you chose Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv overall looking to buy another one soon for bed room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackB,
      Thank you so much for your kind words! We're happy to hear you're enjoying your XR85X90L. It's a fantastic choice for an immersive viewing experience.
      If you're thinking about adding another one for your bedroom, we'd be happy to help you find the perfect size and model to match your space.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! On the showroom floor it looked awesome and in my living room it looks awesome. The picture is unreal, the setup is easy and I can't recommend this tv fast enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClayP, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valve for a tv that size. Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ProRoc,

      Thank you for your wonderful feedback on the XR85X90L! We are thrilled to know that you appreciate the size and picture quality of your new TV. It is designed to provide exceptional viewing experiences, and we’re delighted to hear that it has surpassed your expectations. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great tv. great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice T.V. I had to order this item and there was no display model at Best buy. I seen one on display at another local shop. Best buy had the best price! It arrived to the store a day earlier than expected. They had 2 employees help me load it into my truck. Thank you Best Buy Washington.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and quality, my other TV was a Bravia also, we just wanted to go bigger I have had my other one for over 10 years and it’s still going strong. You can never go wrong with Sony Bravia

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnA, Thanks for sharing your experience. We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for big room as alternative to projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product at affordable price even in very light big room. Strongly recommending to use it with external audio system (at least 5.1).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunrise,
      Awesome! We're glad you are enjoying your X90L TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Tv and it looks perfect in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW,
      Thank you so much for your kind words! We're thrilled to hear that you love your XR85X90L TV and that it fits perfectly in your living room.
      With our XR85X90L you can get an exceptional audio experience with more realistic sound and clear dialogue.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv 85 inches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice effect, excellent picture quality and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey there, thank you for your positive review of the Sony XR85X90L TV! We're thrilled to hear that you're enjoying its impressive picture quality and sound.

      The XR85X90L features Full Array LED technology with 4K Ultra HD and High Dynamic Range (HDR) capabilities, which provides stunning visuals by enhancing contrast and color accuracy. Additionally, its BRAVIA XR processor ensures that both picture and sound are exceptionally fine-tuned, delivering a premium viewing experience.

      We appreciate your feedback, and thank you for choosing Sony!

      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Bravia Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the movies. Awesome sound and picture quality. 4K movies come alive and the lighting automatic adjustment makes for a great experience watching your favorite brosdcast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rucnitnow, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sound is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb tv. great for my living room. sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dnell, We're thrilled to hear that the BRAVIA X90L meets your needs and expectations! It's wonderful to know that it complements your living room so well. Our commitment is to provide the best picture and sound quality with all of our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of the Sony brand. This TV does not disappoint. The picture is clear, the upscale engine works wonderfully and it is a solid TV. I would recommend it to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC, we're glad you like the great picture quality of this X90L! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Beautiful picture, plus compatible with my PS5. Fast shipping as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulioG,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV and how it works well with a PS5. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very good TV the price is great with the mark down

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US