Customer Ratings & Reviews
- Model:
- XR85X90L
- SKU:
- 6544732
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv beautiful picture and the Best Buy team are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickS,
That's great! We're glad that you're loving the beautiful picture of your Sony BRAVIA XR X90L TV and that you had an amazing experience purchasing it. Thank you for choosing Sony!
-Maria
- Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best we have purchased over the years. The picture is so clear and vibrant colors.The size is also icing on the cake. Very few visits to a movie theatre.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Duchess, We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Best buy in Tv I have made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I imagined because I have never had a smart TV before. Beginning to get used to it. Only problem I have found is a limit of one active remote. Would be nice to be able to have two remotes so we don't always have to pass one around.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the XR85X90L, NorvellB! We are really happy to hear you're enjoying your first smart TV. Regarding your concern about using more than one remote: Currently, the TV supports pairing one voice/Bluetooth remote at a time, which matches what you've experienced. While you can't use two physical remotes simultaneously, you can turn your smartphone or tablet into a remote by installing the Google Home app. This way, multiple people can control the TV without passing the remote around. We appreciate your suggestion, and will share this feedback with our product team for future consideration.
If you have any questions about setting up these apps, let us know and we'll be happy to assist!
Thanks for being a valued member of the Sony family.
Best regards,
Gus
Sony Social Media Team
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I could have ever bought. Smooth fast no lag time when switchinf between apps. Had one small issue. Volume just kept lowering by itself idk how or why it happened but nothing a quick unplug/plug back in couldnt fix
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoRoFam,
Thank you for choosing Sony!
We're beyond pleased to hear that you are enjoying your XR85X90L TV! It's fantastic to know that you appreciate its smooth performance and quick app transitions, as we strive to provide a seamless viewing experience. We're glad that the minor issue with the volume was easily resolved with a quick unplug and plug back in. Thank you for your feedback, and we hope you continue to enjoy your TV for years to come!
Best regards,
-Fred
- Pros mentioned:Picture quality
In love
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv and internal audio looks good over my fireplace.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew1, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Sony is the best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one and only one TV with all natural colors, and with real colors .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndronArmagedon, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
- Cons mentioned:Blooming
Very good all round TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best TV for most people that are on a budget in 2023. It has good HDR and DV performance. It blooms a lot but I do not mind blooming. Sony (unlike TCL) has not locked us into the infamous three DV settings (IQ, Bright and Dark). Make sure you use an external player with this tv (ONN, Apple TV).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quovadis,
We're truly happy that you are enjoying the exceptional 4K HDR picture and overall performance of the TV. Your feedback regarding the blooming is extremely important to us and is very much appreciated. The updated Cognitive Processor XR enables better backlight control for increased local dimming zones, increased brightness and decreased blooming. If you get a TV with that much clouding, blotchy, or uneven brightness and it bothers you, there are few adjustments that you can do to minimize this condition. Please refer to the link below for some helpful information.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90l/articles/00030311
Thank you for purchasing the 86" X90L and for choosing Sony -Jess
- Pros mentioned:Picture quality
Our own Theatre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, mind boggling picture with soothing sound can turn your normal day to a pleasant experience. All you need a remote control, popcorn and your unnwavering imagination.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abuahmed, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony X90L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Great Picture quality and it is well suited for my living room which is generally bright. This TV works great with no/minimal reflection during the daytime
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smriti,
Amazing! We're thrilled that you are enjoying the picture quality of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Don’t let this amazing smart google tv go off.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound quality. Price is worth it. It fast and can download apps from google store. Amazing smart tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BadalS, We're happy to hear that you like the picture and sound quality. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Great home tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for about a month and have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElisaC,
Great! We're thrilled that you are enjoying the functionality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture qualityCons mentioned:Viewing angle
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited side view - too much glare. Did not like the Goggle TV operation. Others may not have the same issue. Straight on view was great but Goggle TV was what caused me to exchange it for a Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaullH, We are sorry to hear that the X90L TV did not meet all of your expectations and had to return the TV. We understand that Google TV is not for everyone and we hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Color
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is amazing especially when playing ps5. I was deciding between this and the Samsung similar price TV and picked this and doesnt regretted it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Big TV's are great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We have two, one upstairs and the other downstairs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryE, Awesome! We are so glad to hear that you are happy with your new XR85X90L TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Price
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality television at a great price especially with price match
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattB, Fantastic! We’re thrilled to hear that you’re satisfied with the outstanding quality and great value of your XR85X90L! Thank you for choosing Sony. - Romeo
- Pros mentioned:Picture quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture was easy pick up the sales man explained how good the tv actually looks and he was exactly right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoccoS619,
We're so glad to hear the X90L TV lived up to the recommendations and that the pickup was smooth. Enjoy the amazing picture quality.
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Ease of use
Great TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love it, very nice picture resolution . easy to set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Herman,
Great! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Very Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this tv and the picture is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovely47, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Tv Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from 55in TV to the 85in. It was worth the upgrade. Tv was easy to set up, beautiful picture, and the sound is great too. Only issue I’ve noticed is watching one movie there would be heavy black and the screen would flash around the black parts. Only happened for that movie in specific spots.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua,
Thanks for sharing your review and experience with the X90L. We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Your feedback about the screen is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:
https://www.sony.com/electronics/support/articles/00028577
The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.
If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition:
-Reduce the Backlight Level in the Picture Settings menu.
-Turn the Light Sensor setting to On in the Setup menu.
-Change the Power Saving setting to Low or High in the Setup menu.
-Set the Picture Mode to Standard in the Settings menu.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Sony XR X90L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy setup. Mounted high on wall. It replaced an old projector so as you would expect night and day difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillM, Congratulations! You've made an excellent decision by upgrading to the XR85X90L. We're thrilled to hear about your satisfaction with its exceptional picture quality and ease of setup. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo