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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 853 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Crisp clear picture. Very happy with Sony quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewey, Thank you for your outstanding review! Your satisfaction with the smart Google TV features, excellent picture quality, and amazing performance of your Sony X90L are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is really great very nice quality it has better sound good led it is easy to read titles of videos you see from far and the screen is super good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Omari! Thank you for the 5-star rating! We are so delighted to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sony television with great picture and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankA,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Had a great experience from the moment i walked in. Sales person was siper helpful and the quality for the purchase is a 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorM, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Quality seems good. We're enjoying watching it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, RICHARDB! We're delighted to hear that you're enjoying your K85X90L and that the picture quality is meeting your expectations. At Sony, we're committed to delivering outstanding viewing experiences, so your comments truly mean a lot to us. If you have any questions or want tips to get even more out of your TV, feel free to reach out. Enjoy watching!

      Thanks again for choosing Sony and for being a valued customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Awesome tv. I also have the 77inch oled version of this tv and I think the picture and quality of this tv is equal in quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilH, fabulous! We are truly delighted to hear your satisfaction with the amazing picture quality of your XR85X90L. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great qulity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Picture quilty is amazing. Overall this tv was worth the buy. Sony has the best tvs on the market in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlkJak, we're glad you like the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Sony Big Screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new Sony big screen TV. Nice clear picture, took me a while to get used to all of the new features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CapitanAZ, it is nice to hear that you are happy with your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very nice picture quality is on point noise level is great . I would recommend this tv to anyone. Good tv and great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV replaced our old 65 inch with this bad boy and the wife and I love it :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DinDin, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    bravia XR x90l 85"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv ! excellent picture . easy viewing from anywhere in the room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelSlovesbravia, That's wonderful to hear! We're delighted that you're enjoying your new Sony BRAVIA XR X90L TV and its excellent pictures. Thank you so much for choosing Sony, and here's to more great viewing experiences with your new Sony TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85’’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it perfect fit and size for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenifferT,

      Great! We're thrilled that you like the size and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR X90L 4K UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS works well, easy to find the channels and programs along with a great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boss, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and better value, the reviews on this TV were great and it has lived up to the hype. Installers were amazing! I would recommend this TV to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredE, awesome! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Sony has the best tvs around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestsn, We truly appreciate your feedback and are thrilled to hear that you are enjoying everything about your new Sony X90L. It's customers like you that motivate us to maintain our high standards. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 class

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Sony 85 class bravia xr x90L. Very good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC, Thank you for the 5-star rating! We're happy to hear that you like the stunning picture quality and smart features of the TV. We really appreciate the recommendation. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony 85in. TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Streaming Picture is sharp and bright. Cable programming is 1080. Still very good. Recommend purchasing a sound bar for best sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Installation, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony TVs so it made logical sense to upgrade to the 85”. The colors are crisp and clear. The sound is awesome! We’re glad we made the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberB, Awesome! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has spectacular colors and awesome images.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hhh76017, Thank you for the wonderful review of your Sony X90L! We are thrilled to hear that you appreciate the rich, vibrant colors and the crystal-clear picture quality that this TV provides. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Unless you subscribe to google you don’t get all the channels. We don’t we use our Apple TV. Very compatible with Apple TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice Maureen! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US