Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 852 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great option
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, imagine quality is really good, only downside I have is that some times the apps freeze and the TV has to be restarted
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Carolina,
Thanks for sharing your review and experience with the X90L. We're glad that you like the picture quality of the TV. It's unfortunate that you are experiencing app issues with the TV. For optimum performance, make sure that the software version of the TV is up-to-date. You may also refer to the troubleshooting steps on this link to help resolve those issues:
Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony! -Ralph
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great qulity
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size. Picture quilty is amazing. Overall this tv was worth the buy. Sony has the best tvs on the market in my opinion.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BlkJak, we're glad you like the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 85" Amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic TV, amazing features and picture! GEEK Squad is amazing also with the installation.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LeroyR, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X90L Full Array LED 4K Ultra HD Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great bang for the buck
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV and better value, the reviews on this TV were great and it has lived up to the hype. Installers were amazing! I would recommend this TV to anyone.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi FredE, awesome! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing picture and sound
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture and sound quality… 5 star purchase…
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JeremyJ, Thank you for sharing your experience! We are thrilled to hear that you are impressed with the picture and sound quality of the Sony BRAVIA XR X90L TV. Thank you for choosing Sony! Enjoy! -Maria
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Sony 85in. TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. Streaming Picture is sharp and bright. Cable programming is 1080. Still very good. Recommend purchasing a sound bar for best sound.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Installation, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 85” TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our Sony TVs so it made logical sense to upgrade to the 85”. The colors are crisp and clear. The sound is awesome! We’re glad we made the purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AmberB, Awesome! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Media room
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and geek crew did a great job. Would recommend people using geek squad
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi WilliamM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV with amazing picture display and volume quality.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Brigette, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV at a great price. The picture is wonderful.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Nerothehero, Thank you for the 5-star rating! The X90L series, including models like the XR-65X90L, XR-75X90L, and XR-85X90L, is part of Sony's BRAVIA XR lineup. These TVs feature Full Array LED technology, 4K Ultra HD resolution, High Dynamic Range (HDR), and are Smart TVs running on Google TV. The X90L series is known for delivering excellent picture quality, making it a great choice for those looking for a high-performance television at a competitive price. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
TV upgray
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV for the money. Was a big upgrade for our family
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GarryM, thank you for your review! We're elated to hear the Sony - 85" Class BRAVIA XR X90L has been such a great upgrade for your family. With its impressive size, vibrant 4K picture quality, and smooth motion handling, it's designed to bring a truly immersive viewing experience, perfect for movies, sports, and everything in between. We're happy it's delivering great value and making a big impact in your home. Thank you for choosing Sony and enjoy every moment on your new screen! Best regards, -Dominick
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th Sony TV and I will continue to be a loyal customer because of the quality and the great picture it produces for the price point.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Silverado, That's awesome! We really appreciate you being a loyal Sony customer and helping to share the word about us. We're very happy to hear you like the great built and picture quality of your new Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality. Unless you subscribe to google you don’t get all the channels. We don’t we use our Apple TV. Very compatible with Apple TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Excellent choice Maureen! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Knowledgeable Salesperson (Brian)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sales person, Brian was so knowledgeable about the TV product line. So far, TV is excellent and love the 85" model
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Britishgirl, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Bravia x90L 85" TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent bright picture, so close to OLED that I did not think the extra cost was worth it, an 85 inch OLED would have been 3 grand more.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JDunc, Thank you for your honest review. We are glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv will buy again, great picture quality
With good sound
Has lots of options to calibrate the picture
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi IsaacA, Excellent choice! We are delighted to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 85 full array
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, the sound is amazing. Overall great purchase. Make sure you pair with a Sony soundbar.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Teee, Thank you so much for your valuable feedback! We really appreciate your satisfaction with the exceptional picture quality and vibrant colors of your X90L TV. Thanks for choosing Sony! - Carl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Sony 85' TV UHD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is rated 4 1/2 stars....to be exact. It is well worth my purchase of $1,999.00. An OLED is the standard, but this model in my opinion as far as PICTURE, Size (85'), options and technology is ranked 8.75 out of 10 for comparison to an OLED model of the same type.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RickyM, Thank you for your honest review! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sony tv is awesome. I love the sound, the colors. The support team and their services are awesome at best buy. I love to buy products from here.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JasmeetK, we're glad you love the picture and sound quality of our product. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Bravia 85” Tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Tv, picture looks really good,
Colors are pretty good and clarity
85” is the way to go !
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AngelG, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl