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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 853 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Broswer kind of new internet I’m not use to it. However it work, but it won’t let ke connect my Samsung speaker which it different name brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiji, thanks so much for your 5-star review! We're elated to hear your Sony - X90L is working great for you so far. We understand it can take a little time to get used to all the new features of the TV like browsing the internet. Regarding to your speaker that is not connecting, our technical support team can definitely help you troubleshoot and get everything set up properly. You can reach out to them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Stunning picture in HD and works well. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeH, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best buy at Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this item was affordable for such a quality item. The reason why Sony is a reliably great experience brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, we are immensely pleased to hear that you're so happy with your BRAVIA X90L television! It's awesome to know that the quality felt so affordable for you and we're truly grateful that you see us as a reliably great brand.

      We designed the X90L with a Full Array LED and our Cognitive Processor XR™ to deliver a stunningly vivid and lifelike picture.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    My big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, Sony is always reliable. This 85 inch fits right in. Had great help at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarylouaK, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has once again out done itself with this model. Vivid color and smooth action scenes steal the show.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kssl,

      That's great! We're happy to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    I recommend this TV to everyone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly beautiful, TV! I could not be happier with my beautiful new 85" SONY BRAVIA Smart Google TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MW85,
      Thank you for your purchase and we're glad that you are pleased with the amazing picture quality of our Sony XR85X90L TV. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CAN YOU SEE ME NOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a room that needed a larger TV. Over time, have bought several brand names and have settled of late on Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi captainlee, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality and size for a family room !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,

      Perfect! We're glad that you like the picture quality and size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 85 inch TV under 3000. period!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture compared this against the TCL and after the reviews and seeing the picture in person this was the clear winner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star rating Brandice! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is as good as Oled. I trust Sony for reliability over the Samsung which I had nothing but issues when owning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroD, Amazing! We're thrilled to hear that you like the picture quality. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for sporting events, love having the large screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffH, Awesome! We are so glad to hear that you are happy with your new XR85X90L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv with great picture and sound. Perfect size for my large living room wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindsayS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My personal theater!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman talked me into the Bravia for the first time purchaser of a Sony TV. Well worth the price. My prize possession!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisF, Congratulations! We're glad that you are enjoying your new TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and picture like recommended by the team at best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeraldG, we're glad you like the picture quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. And the ability to cast to this tv from an iPhone is a great upgrade from previous models

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bgoode, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design of the X90L is an instant eye-catcher. All my previous TV's are Sony TV's. The sound quality is great compared to others. I tried using external soundbars, but the in-build sound quality is far better than the sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abhinav,

      That's awesome! We're glad to hear that you like the design and sound quality of the TV. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85x90l

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I did days and days of research. The Sony x90l is the absolute best picture for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron98ss, We're glad that you like the picture quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV upgray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Was a big upgrade for our family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarryM, thank you for your review! We're elated to hear the Sony - 85" Class BRAVIA XR X90L has been such a great upgrade for your family. With its impressive size, vibrant 4K picture quality, and smooth motion handling, it's designed to bring a truly immersive viewing experience, perfect for movies, sports, and everything in between. We're happy it's delivering great value and making a big impact in your home. Thank you for choosing Sony and enjoy every moment on your new screen! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. This TV has a very nice picture. Would recommend this TV to anyone looking to buy a large TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyLee, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture. Immediate connection to all apps. Nice addition to our living room. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice MikeS! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US