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Customer Ratings & Reviews

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$1,994.99
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Comp. Value: $2,099.99

Customer reviews

Rating 4.8 out of 5 stars with 852 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 852 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. This TV has a very nice picture. Would recommend this TV to anyone looking to buy a large TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyLee, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bryon Williams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great! I like the picture resolution. The sound is amazing, even without a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryonW, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for watching sporting events with the Sony sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beats, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous had a 75x900F, upgraded to this tv and its upscaling is night and day difference. What a great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent upgrade, Matt! We're pleased to hear that you love the picture quality of your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture. Immediate connection to all apps. Nice addition to our living room. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice MikeS! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beyond awesome. The clarity is beyond impressive. Well worth $'s. Everything looks sharp and crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LPFDUDE, Excellent choice! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is Amazing! The color and picture are bright and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamN, thank you for sharing your thoughts on the Sony - 85" Class BRAVIA XR X90L. As you noted this TV is well-known for its crystal clear picture and the vast variety of colors that it has! We really hope you continue to enjoy this model. Thank you for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect family TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for open concept rooms to watch movies and sports. Easy to install with the Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and equipment in great condition. Mine was broken and I visited th store at Fort Lauderdale and it was shipped in no time. very happy with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality clear sound sleek looks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mihriban,

      Thank you for the purchase! We appreciate the 5-star rating and we're glad to hear that you like the picture and sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Adjustments to fit screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjust's pictures easily. Using the remote you can adjust the settings to fit the picture to fill the entire screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardH, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the size. Went back and forth deciding between this and the 77 in Oled but am happy with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC,
      Awesome! You surely made the right decision! We're glad that you love the picture quality of our new Sony XR85X90L BRAVIA TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Not so ggod picture quality and colour production

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought but returned as the picture quality was not as good as old gen LG tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sanjay,

      Thank you for choosing Sony.

      We're sorry to hear about your experience with the XR85X90L TV. We've noted your comments regarding the picture quality and will be sure to share them with the Sony team. Your feedback is crucial to our ongoing efforts to improve our products, and we thank you for bringing this to our attention.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new Sony tv. Have had Sonys in the past and feel they continue to push out good products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisP, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really good and the colors reallly pop out when watching movies or TV shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoT, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony experience…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home theater experience, of my life…!!! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylC, That's great! We're really delighted to hear you love everything about your Sony X90L and you are having an enjoyable watching experience with this great TV. You chose the best TV brand! Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Regards, Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV ever bought and absolutely looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhamedM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85' Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this TV the picture is superb. and the Geek Squad folks that installed it did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse, Awesome! We are so glad to hear that you are happy with your shopping experience and picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture and my family is loving it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RicardoR,
      That's awesome! We're glad that you and your family are loving the amazing picture quality of your new TV. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a wonderful picture. I had it installed in my bedroom. Yes, it’s big but I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwjcpcu, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

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