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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 840 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello is my second Sony Bravia television bough recently a 65 model but this 85 model is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review and continued support of Sony BRAVIA televisions, CarloP. We are pleased to hear that you are enjoying your new 85-inch XR85X90L model.

      The XR85X90L boasts several advanced features that contribute to its exceptional performance. It is equipped with Acoustic Center Sync and Voice Zoom 3, providing immersive sound quality and clear dialogue. The TV's picture settings allow precise adjustments for color, contrast, and motion, enhancing your viewing experience. Additionally, keeping your TV's software up to date ensures optimal performance and access to the latest features.

      We are thrilled that your second Sony BRAVIA TV has met your needs, and we hope you continue to enjoy its impressive capabilities.

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great picture quality, sleek UI, and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChocolateThunder, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 85” Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy to set up and use. WOW is the first thing everyone says when they see it the first time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobC, we're glad you like the ease of use and picture quality of your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for bright rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing I was debating just going the projector route due to wanting 85” or larger but decided against it as the space in question has a lot of natural light. Do not regret my decision at all. Image quality is superp and gets compliments from everyone who watches. Sony products have yet to disappoint me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wheeliedub, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful TV with great sound in a big space area home! Great TV for great price! Not super heavyweight either. Happy with purchase!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, get the Sony soundbar and rear speakers that sync with the tv and you will never ever want to watch or listen to another tv. Sony is used in all audio and visual around the world. You will not be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelL, Thank you so much for choosing Sony! We are so glad to hear that you are enjoying your new TV! Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and service delivered and set up in new home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaS, thanks for your 5-star rating! The Sony - Bravia X90L is the perfect choice for those who love a beautiful picture full of natural colors, sharpness, and high peak brightness! The Acoustic Multi-Audio makes it feel as though sound is coming from the right place in the scene, offering a truly cinematic experience at home. Thank you for trusting Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great picture. Works well with Samsung surround sound! Also controls Dish Network.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snyd11, Thank you so much for the 5 stars! We're delighted to learn that you're enjoying the exceptional picture quality of your Sony BRAVIA XR X90L TV and that the setup process was seamless for you. It's also wonderful to hear that it integrates smoothly with your other devices. Thank for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55" to 85" upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I switch to network streaming the voice and lip timing is off. I can not receive the major networks (NBC,CBS,ABC) via antenna but will get the side channels no problem. Almost like it does it by design. It does a better job receiving UHF then VHF. I have my old TV right next to it and it receives these channels. If it wasn't so big I would have returned it. Side by side next to a older model there is a significant delay even with over the air channels. On the plus side I really like the picture and love watching sporting events on this TV. I opted for this TV because it offers more TV for my money then it's competitive brand, and the picture quality was comparable. I'm hoping to get the major networks after I set up the new antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV set is very good, and it is not irritating to the eyes, which is loved by my children. Its sound and picture effects are very good, very recommend everyone to buy this product. It's a great experience, and the screen size is big enough!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FanJ, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for living room space. Had it mounted on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the 85” Sony…due to issues unforeseen we went with this Sony. The picture is gorgeous! Geek squad had the tv & sound bar mounted and gave us a tutorial. We’ve been glued to it ever since. It’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UrbanR,

      You made the right choice! We're happy to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The sales rep was very friendly and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 85 inch screen TV ! The television is very sharp and the colors are very vivd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeriG, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an LG oled to this Tv and the picture is fantastic, and the placement on the wall was spot on. The guys that delivered the Tv was cool and to the point, they checked to make sure there was damage before leaving the Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CedricC, awesome! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Buy this Sony.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic. Love it. The colors just jump out at you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnwick1956, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy to use. The apps run extremely fast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacA,

      Great! We're glad that you like the picture quality, supported apps, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony UHD 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and picture. Easy to use apps. Feels like being in a theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryC, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 85” X90L TV. We are delighted to hear that you like the smart Google TV features as well as its ease of use and exceptional picture quality. We always strive to deliver the best picture quality with our TVs. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for your purchase! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least so far, this television is exceeding all expectations. Fantastic picture and excellent response times for all smart services and streaming. I do recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homeowner, Awesome! We are so glad to hear that you are happy with your new XR85X90L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the picture and sound quality. Chose this product over a couple other options, and so glad we did. Thinking of purchasing another one for the man cave.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiahP, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I think sony I'll get samsung this time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the size and love the price we'll back in if necessary

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieHart, we're glad you love our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US