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Customer Ratings & Reviews

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$1,994.99
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Customer reviews

Rating 4.8 out of 5 stars with 852 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 852 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Love it Love it!!! Great picture and love the size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tron, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound quality, happy so far with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DKKA, Excellent choice! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. sales associate was 10/10, super helpful and knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PhillipC,

      Thank you for choosing Sony!

      We're delighted to hear that you're enjoying your XR85X90L TV! It's fantastic to know that our sales team at BestBuy provided you with exceptional service. We take great pride in our knowledgeable staff, and we're thrilled that they were able to assist you so effectively. Thank you for your wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony “85 TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is perfect and the size of the TV is good for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeoffreyL,
      Awesome! We're glad that we were able to give you a good match for your viewing and gaming experience. Your satisfaction with your new Sony TV means a lot to us. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and perfect, and the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmendB, Amazing! We're very pleased to hear that you like the picture and sound quality. Your feedback is greatly appreciated and we thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is absolutely fabulous especially at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verichan, That's great! We're glad to hear you feel that the amazing picture quality of your new Sony X90L is worth its price. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Maritamm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good size i love it the sound its very clear is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaM, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv would highly recommend to anyone. One of the best out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonT, Excellent choice! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Wish the price were lower, but otherwise, superior picture quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lottchen15, We are happy to hear you are overall pleased with your purchase and you love everything about your BRAVIA XR X90L. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing our X90L TV and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , great quality , love it in our office .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TonyC,
      Awesome! It's nice to know that you are loving your new Sony TV for having such a great overall quality. Thank you for your purchase and for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the tv has worked flawlessly. Great picture at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulB, Awesome! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV like it. Hooked it up with a Sonos sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickY, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and is good quality. Set up was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethA,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the picture quality and easy setup function of the TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Tv that really big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money it’s great do don’t know what more you want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MikeB,

      We're thrilled to hear you're so happy with your BRAVIA X90L and feel it offers excellent value with its outstanding picture quality and overall performance—It's clear you're truly enjoying the experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this t.v. Excellent for movie night! Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Thank you for the 5-star rating ShawnF! We are glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest Sony TV for the $$$$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price. No issues or problems with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tracy, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like watch the movies in VIVID . Very nice sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinaM, we're glad you are enjoying the picture and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and picture quality… returned Samsung…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnilSG, We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love my bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv best pic.good value.good sound.lots of features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickT,
      Fantastic! Glad to hear your enjoyable experience with the outstanding picture, sound, features, and overall performance of your new X90L TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Good customer representative guide and i find out right tv i m enjoy this .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FahadA, thanks for sharing your experience!

      We are glad to hear that you are enjoying your X90L and that you received excellent customer service at the store! It's wonderful to know you had the right guidance to choose the television that best suits your needs!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

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