Customer Ratings & Reviews
- Model:
- XR85X90L
- SKU:
- 6544732
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Not worth losing my 100" Epson screen size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice TV with good picture, however I have an Epson 1080P projector that I view at 100 inches that provides a overall equally satisfying viewing experience factoring in the increased screen size and not losing all that much in picture color and detail to make it worth the difference in cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LawrenceP,
Thank you for your time writing this review. We really appreciate that you like your Sony BRAVIA XR X90L. Your insights are important to us, as we work to meet and exceed your expectations.Thanks again for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Worth the hype
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the price! Picture quality is great and works great with 120hz gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldD, we're glad you like the picture quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great 85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for my living room. The detail is amazing and the price isnt that bad for the size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarshalB,
That's perfect! We are delighted to hear your satisfaction with the quality of our Sony XR85X90L. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. - Marco
Bravia x90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tvs i purchase in a very long time.. graphics are the best when paired with a PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarM,
You made the right choice! We're glad that you are enjoying the picture quality of the TV and how it works well with a PS5. Thank you for choosing Sony!
-Ralph
Customer Support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your associate, Carl was very proactive in helping clarify several questions and scheduling an installation. It was a pleasure to work with someone who obviously enjoys assuring the customer’s satisfaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bill, We are glad to hear that you are enjoying your new TV and your excellent shopping experience! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Defective input
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice great picture however one of the inputs doesn’t produce any sound. We’ve tried plugging in different devices, used different connections and wires nothing worked. Very disappointing given the cost of the TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mags, While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that you are experiencing issues with the sound. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
First time buying a Sony TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i highly recommend buying Sony Tv Clear picture and pure color .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoustfaE, thank you so much for your amazing 5-star review! We're thrilled to hear that your first experience with a Sony TV has been such a positive one. The XR85X90L truly delivers stunning picture quality and vibrant colors, and we're so glad you're enjoying it. Thanks for recommending us, and welcome to the Sony family! Regards, -Dominick
I Love Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on taking care of your customers Thank you so much
I would recommend this to a friendBravia tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be ok . Of course there is always a learning curve with something new . Not so impressed with the sound bar . That could be operator error though .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the Sony XR85X90L, JoeB. We appreciate your detailed feedback and understand that adapting to new technology can come with a learning curve.
Regarding the sound bar, we'd like to assist you in getting the best experience possible. Sometimes, sound issues can be resolved through settings adjustments or ensuring the system is properly set up. We recommend checking the connection and settings of the sound bar to optimize its performance. If you continue to encounter issues, feel free to reach out to our support team for further assistance.
If you have any more comments or need help, please let us know!
Thanks for choosing Sony!
Gus
- Pros mentioned:Picture quality
Love Big screen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I have enjoyed our TV , we like the big screen and picture quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaluisaB, we're glad you like the picture quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for a non-OLED set. Overall, pricey but reasonable value for the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelH, Awesome! We're delighted to hear you like the great picture and overall quality of your Sony X90L. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! -Sam
Sony 85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesman.. I fell like he was very honest.. Very nice.. I’ll be going back and buying more products from Best Buy..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the TV Brought, and it has truly exceeded my expectations in every aspect. This television offers an unparalleled viewing experience that has transformed my home entertainment setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vins, Congratulations! We're thrilled to hear that the TV exceeds your expectation. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals. Thank you for choosing Sony. Erin
Exceeded Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV has exceeded my expectations. Coupled with Sonos Arc and Sub the cinema experience is outstanding!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apple4Me, Awesome! We are so glad to hear that you are happy with your new X90L TV paired with your soundbar! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Tv quality
Sony bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size, quality and brand it is like my movie theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MateoC,
You made the right choice with the Sony X90L! We're glad that you are enjoying the size and picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
NemBravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and picture. Love it will definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NemRaq, We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience as always. I dont remember the name of the person who I dealt with during this purchase if he was a great help. The whole process of payment through delivery of TV to my home was great. The only thing I am concerned about is that I was promised to get a gift card if I get best buy credit card that day. It took more than a month.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MuhammadS, We are glad to hear that you are happy with the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Beautiful Resolution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display and resolution is so beautiful and nice. I love the customization for the display resolution. Google tv is so much better than Roku or Smart tvs in general.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Judith,
That's great! We are very happy and excited to hear your review about our Sony XR85X90L TV. We're glad that you appreciate the picture quality of your new TV. Thank you for choosing Sony! - Marco
Sony TV and surround sound and much more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best. They deserve a golden metal for their quality of service. The world will never be the same without Best Buy. Keep up the fabulous marvelous great work you’re doing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
Great! We're glad that you were assisted professionally. We hope that you are also enjoying the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Delivery was perfect Awesome TV Beat picture!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG,
Amazing! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph