Customer Ratings & Reviews
- Model:
- XR85X90L
- SKU:
- 6544732
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the excellent picture quality and vibrant colors of the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, great value, and overall TV quality. However, some customers have noted the TV's significant weight, less-than-ideal viewing angles, and occasional software issues.
This summary was generated by AI based on customer reviews.
Excellnt service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, in a timely and courteous manner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJPJ, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
TV <3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love again! TV <3 this a great buy, you will not regret!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
85” Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, installed by Geek squad, they did a great job at no cost as I am a total reward warrenty
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, MyBuy! We're thrilled to hear that you like the TV and excellent service from Geek Squad. Thank you for choosing Sony. Erin
Best decision
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv best buy help me pick itt very informative
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, DonaldC! Enjoy and thanks for choosing Sony. -Craig
Awesome for Sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money!! The Geek Squad installation was great, on time and nice guys
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tedd, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Cons mentioned:Software
Dissatisfied was follow-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony was difficult to program to run local programs and get the maximum enjoyment for the TV...Best Buy should have a tech to assure customer satisfaction is maximized
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NICK,
We are sorry to hear that you had difficulty programming local channels with your TV. In case you will encounter this issue again or if you are still having the issue, you can follow the suggestions here to isolate and hopefully resolve the issue: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-04_11.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent viewing from different angles, good color representation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldG, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Thank you for great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with service in the store. The TV I had purchased was having problems and staff did not hesitate to help me to make it right. They were patient, professional, and willing to help to resolve all my issues. Thank you for impeccable service.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Thanks for sharing your review and experience with the X90L. Your feedback about the TV's performance is greatly appreciated. We're glad that you were assisted professionally to help resolve those issues. We hope you'll have a better experience with the TV.
Feel free to message us if you need further assistance. Please email the below information to [email protected].
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
85” Bravia Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and Best Buy for real. Enjoyed watching all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YolandaS, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
RodE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done! Great team. Very efficient and quite knowledgeable! Courteous and helpful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodE, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
What a pleasure watching a 85 inch tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome! We love it! I would suggest this tv to any one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pani, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great tv and picture quality!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes the best tv period! I know they're expensive but worth every penny!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Waynetech, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Outstanding service quality installation BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankyou all fantastic service 5***** from store to installation fantastic Thankyou
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyBoston, Awesome! We are glad to hear that you are happy with your TV purchase! Thank you so much for the 5-star rating and for choosing Sony! -Carl
Good Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this TV. Perfect for my media room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maurice, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ive ever purchased!!. Will get a bigger one as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tito, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Jmonty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for streaming off the internet and sound system like being in the theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmonty, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great inventory great agents' good product always friendly price is always good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leonnahmias, Awesome! We are so glad to hear that you are happy with your purchase! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, had a smallnissue where got a green scrwen but seems to be ok now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Makk, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verry good item. Best for me and for my family ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ben01, fabulous! You've certainly made a great choice! We're truly delighted to know about your satisfaction with the amazing performance of your XR85X90L. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and installation! I would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterH, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony and for your recommendation! -Carl
