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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 848 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the picture and sound quality. Chose this product over a couple other options, and so glad we did. Thinking of purchasing another one for the man cave.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiahP, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia Bravo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time to acquire a pricey TV and realized this is all worth it. This 85' unit is surreal and gives theater like quality. It is like watching in a wide screen movie at the comfort of home. We also added in the sony wireless subwoofer and Sony Dolby atmos soundbar. Making this whole experience Sonywonderful and Bravo Bravia!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexGo, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The sales rep was very friendly and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 85 inch screen TV ! The television is very sharp and the colors are very vivd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeriG, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for living room space. Had it mounted on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony exceeded our expectations! Bought just in time for bowl games. Sharp picture and sound along with fast connectivity. Love it over the fireplace and i am the wife. Go ahead ladies, let your man have the tv of his dreams...buy it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fancy, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    So Happy With My Sharp Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia TV is unbelievable, all the colors are so sharp fright across the whole screen. So much do I am now going back on all my favorite movies as it’s like watching it for the first time!! I would recommend it to anyone o know who is in the market for a new TV. I would also recommend everyone to use the Geek Squad to install their New TV, my team did it a great job. I also add a new surround sound to complete the package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryfromLutz, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 85” Sony TV! It has a very crisp picture and so many features !! We also bought the Sony soundbar and love it !! Watching movies is lit!! Sound and picture are awesome !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alicia, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv Sony Bravia 85” you can go wrong I also bought the Sonos which is also amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Thank you for your feedback on the Sony BRAVIA 85” X90L TV! We're glad to hear that you're enjoying your TV paired with your soundbar! If you have any questions or need tips on how to get the best performance from your Sony BRAVIA TV, feel free to check out our support articles. For example, you can find useful information on keeping your TV clean, updating its software, and optimizing its settings to enhance your viewing experience. Enjoy your new setup!

      Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great brand and solid value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three requirements for a new TV : Must be huge : Must be a good value : Must be an established brand This TV checks all 3 boxes. It looks great and i havent had any issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeT, thank you for the fantastic review! We're very glad to hear the Sony - BRAVIA X90L checked all your boxes when it comes to size, value and a trusted brand. It's great to know it's been running smoothly and looking great in your space. We truly appreciate you choosing Sony and hope you continue to enjoy every moment on your new screen! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and it looks amazing in my living room. Volume is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioP, We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY is the Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely cannot go wrong with Sony. The XR although out dated is great. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentA, We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best mid range 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mid range 85 inch after doing weeks of research. The upscaling of 1080 content to 4k is unbelievable, 85 inches and 1080 looks 4k native. Unless you must have OLED, don't pass this up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loki, You made the right choice with the Sony X90L! We're glad that you like the size and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY XL90 85 Inck 4K HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture very pleased.Very happy with the purchase. I was Able to Unbox and with the Help of my Wife we were able to put The TV on our Stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sifted through A LOT of TV's before eventually landing on this as our choice for a living room TV. We couldn't be happier with the picture quality. We watch sports, movies, and TV shows frequently and all of them look great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HunterFromHome,

      You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It is very clear even in bright daylight. The picture and sound are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YingH, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow what a TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean check out the pictures, what an amazing quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IkramM, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for that movie theatre feeling. Crisp blacks and good vibrant colors when needed. Better than Samsung Neo. Happy with purchase and enjoy this for years to come!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancisS, Thank you for sharing your positive experience with your Sony X90L! We're so pleased to hear you like the perfect screen size for movie theater-like experience, crisp blacks, vibrant colors, and overall excellent picture quality of your new Sony TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture quality is awesome! It fills my patio perfectly. I added a Sony sound bar /woofer for intense viewing! Thank you Best Buy for delivering my Sony Bravia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Copier,

      Very nice! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price We love it,, picture looks great to us and sound is very good without a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyC, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XR Full Array LED 85 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is perfect especially for a living with alot of natural lights and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyO, Thank you for the 5-star rating! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

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