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Customer Ratings & Reviews

Your price for this item is $1,994.99
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Customer reviews

Rating 4.8 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 843 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Super Awesome Sony TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't write reviews but this TV really is super awesome. Today I purchased another Sony XR X90L. I am just super impressed with the quality of the picture. I also have the old Sony XR X95j and loved it when it came out. But this Sony XR X90L really blows it away. The colors, the sharpness, the brightness....Wow! Extremely Satisfied with this model. My personal opinion; this model blows away many of the much higher priced models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MONTEJANOPICS, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    An Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best "right out of the box" TV I have ever purchased. I only had to adjust the brightness and black levels a little to meet the standards on some test patterns.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherD, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and TV, good at large sizes as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbhishekS,

      Thank you for the excellent 5-star review! We're thrilled to hear that you find the BRAVIA X90L TV to have an excellent picture quality, especially at its large size.

      We're so glad you're enjoying the impressive viewing experience. The Full Array LED panel with the Cognitive Processor XR works to deliver incredible contrast and lifelike colors, making every scene stunning, no matter the size.

      Thanks for choosing Sony, have a cinematic day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV Great Quality!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this TV! Great picture quality and doesn't lag like some TV's I have owned. Worth the extra money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikenIke1791, Thank you for your awesome review! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV, nice picture.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. It has a very nice picture, much better than the Samsung we had. Our first flat screen TV was a Sony Bravia and it is still working great after 18 years, so if this one last like that I will be very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user304475, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 85 inches is a good tv. I am very satisfied with it and the installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesO,

      Great! We're glad that you like the specifications and performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    sonyxr8590l

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is great . don't waste cash unless very bright room and buy the biggest you can install. o yeah geek squad install. pay the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user598577, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! I am disappointed I can’t download the Spectrum channel for our local news, but everything else is so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ImJustRoxanne, Thank you so much for the 5-star rating! It is great to hear that you are happy with your new XR85X90L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 85" tv was easy to set up. The picture quality is excellent. I have owned four Sony LED TVs and this is by far the best picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanW, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing and Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Tv. If you're looking for a amazing picture and Quality that won't break you're bank. 100% Recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavideC, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing sharp colors. Additionally, it's software is quick and reliable. Worth the extra premium vs. It's competitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perez, We're glad that you like the picture quality of your TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy tvs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality and the best place to buy customer service was the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryS, Great! We're very pleased to hear that you appreciate the fantastic picture quality of your new Sony X90L and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall! Perfect size. Love the picture quality. Surprised that the sound is really good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JessicaK, Thanks for sharing your experience. We are glad to hear that you love the picture quality of your new Sony BRAVIA 4K smart Google TV. With our BRAVIA X90L, you will enjoy a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hreat tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of picture. Pair it with soundbar and the audio will be amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonidaH,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound! Vivid colors and graphics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManpreetS, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Keep your fingers crossed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell. Will mount tomorrow. With weight at over 100lbs. We are concerned about the bracket. Four of us with try to get it up in one piece.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user822116, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy. Tv is excellent and was a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user838203, Thanks for the feedback. We are happy that you now have a perfect smart Google TV. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great TV I’m glad we purchased it. We won’t need another one for quite some time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hatwoods, Awesome! We are glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best things I have purchased in a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Gina!

      You definitely made a great choice! We are truly delighted to hear your satisfaction with the superb performance of your XR85X90L. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i will alway recommend anyone to bestbuy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohamed,
      Awesome! We're glad to hear your enjoyable shopping experience. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony and enjoy your new TV! - Kris Sony_US