Customer Ratings & Reviews
- Model:
- XR85X90L
- SKU:
- 6544732
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 85" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant colors, and ease of use. Many appreciate the TV's overall quality, clarity, size, and value for its price. However, some customers have noted the TV's significant weight and occasional software issues, while others feel the viewing angle could be improved.
This summary was generated by AI based on customer reviews.
Wish I Knew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have known this Sony smart TV didn’t allow for the Spectrum app.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KevinG,
Thank you for sharing your thoughts and experience using your Sony BRAVIA X90L. We’ve taken note of your feedback on the compatibility of the Spectrum TV app. We're sorry, but it is not currently possible to install the Spectrum TV app onto this X90L series as of the moment. However, you can use the built-in Chromecast feature or Apple AirPlay to cast the content from the Spectrum TV app on your mobile device to the TV.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
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We appreciate you and thanks for sharing your feedback!
Regards,
Jess
Do yourself a favor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And pick something else. This TV crashed after 15 months. Sony doesn't care. If you read the reviews, you'll see it happens to countless people. Wish we had been more careful before purchasing. We were loyal to the brand, but sadly appears it's not what it used to be. We just had a salesperson confirm what we experienced and suggested Samsung to replace this TV. Hoping this prevents someone from making the same mistake or at least invest in an extended warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StaceeE, We're sorry to hear about your experience with the Sony X90L and understand your frustration. We strive to provide high-quality products and services, and it is disappointing to learn that we did not meet your expectations. Could you please provide us with more details about the issues you encountered? This information will help us address your concerns more effectively. please email us at socialsupport@am.sony.com with the following details:
Name:
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Sincerely,
Sam
Quit Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. Owned only for 1 1/2 years, The TV has stopped working with about 50 hours of screen time. It will not turn on. On-site service tech said it was a main board or power supply or both. Why spend well over 1/2 the replacement cost to repair? Very, very suprised at Sony. Won't buy again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MaxM,
Thank you for sharing your experience with the Sony XR85X90L TV. We apologize for the inconvenience you've faced and understand your frustration with the repair costs and diagnosis. Please be assured that your feedback is critically important to us and will be taken into consideration as we strive to enhance the quality and reliability of our products. Thank you for choosing Sony.
Best regards,
-Fred