Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 85" Class LED X850F Series 4K UHD TV's exceptional picture quality, with many describing it as "amazing" and "perfect." The large screen size is also widely praised, with one customer saying it's "perfect." While most customers are pleased with the TV's easy setup and affordable price, a few have expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 254 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Would buy again. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and wonderful size for our space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience and best tv I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great TV. The colors are so natural and vivid

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Big Screen 4k picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome household upgrade, me and my family love it..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The picture is super clear and its so big!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bigger is better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV and quality. Great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV. Terrible Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a great TV. Sharp picture nice. However, service was tough

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great! Very satisfied with our Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Old people need large TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture obviously large but fit perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the tv is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV has the best picture, Sonos bar has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best large tv on the market! Outstanding picture!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No DirectTV Now

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I bought this TV is because the salesperson said it had every app necessary for streaming. Alas after spending over $3K on the TV I found out that it doesn’t have the DirectTV Now app which is the only reason I bought it (was trying to get rid of cable and after thorough research decided to go with DirectTV now). So this was a disappointment. The other features are ok but overall the TV is not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a projector but this is a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great song for being 85 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looked better at store. Don’t get me wrong, looks good but being 85 inch, loses some clarity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a TV...850 series brings movies to the pad!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Piece of crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the big TV (85") for the family for Christmas 2018. It was a big hit. Great picture, sound and big! Been enjoying it till now mid April 2019 it died. No picture no sound and LED on front is flashing 5 time. (Kiss of death according to Geek squad) I called best buy they asked if Id bought their warranty??? It's not even 6 months old! If I had bought their warranty they could help, but I didn't...... so good luck. Best buy sucks. I'll try Sony tomorrow but I've been on the net and don't expect much from them either..... save your 3 grand. DO NOT BUY SONY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money. Took a little longer to arrive than expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Goof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Good sound. Stand requires a large surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preicey But Worth It

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a bit pricey but worth it. The Magnolia Representatives did a fantastic job of setting up the system which was quite complicated.

    I would recommend this to a friend