Customer Ratings & Reviews
- Model:
- XBR85X800H
- |
- SKU:
- 6401046
Customer reviews
Rating 4.7 out of 5 stars with 334 reviews
(334 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 85" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and immersive viewing experience, while others appreciate the generous screen size that provides an almost cinematic feel. The TV's user-friendly interface and reliable Sony brand also receive positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony Trinitron
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony have been and will always be the best TV's. My wife and I went to the same Elementary, Jr High and Senior High school. I knew my wife for a long time. But I didn't ask her out until I found out she had a 19" Sony trinitron.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randy,
Wow! We're happy that Sony has been a part of your beautiful love story with your wife. We always strive to deliver the best quality to our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality with existing, mainstream technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillFR, That's awesome! We're very happy to hear you like the picture quality of your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Rated 5 out of 5 stars
Great TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV for the price. I've had for about a month and it has been great. I switched from a Samsung 75" and the sound on this Sony TV is so much clearer and louder. I highly recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VVern, You've made an excellent choice! Thank you so much for the 5-stars review and for sharing your awesome experience with our 85” X800H TV. We are thrilled to hear your purchase went well and you are enjoying the exceptional picture and sound quality of your X800H LED 4K Ultra HD Smart TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation and choosing Sony! -Jess
Rated 5 out of 5 stars
Sony 85" tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Andy Watson was very professional, kind and helpful person,that deserve all the respect, he helped us with our purchase. He wend above and beyond to make our experience very easy. Thank you so much andy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nabil, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you're enjoying the overall performance of your new Bravia TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess
- Pros mentioned:Price
Rated 4 out of 5 stars
good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price some issues but is okay
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andres456, Thank you for purchasing and choosing the X800H 4K TV. While we're glad to hear you're enjoying your TV, we regret to know you're having some issues with it. Please provide us with more information about your concerns or issues so we can better assist you.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Rated 4 out of 5 stars
See if compatible with you cable/internet provider
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to use Roku for my cable and internet streaming provider. Wasn’t aware that Android would not work with our service provider. Salesman did not make me aware of incompatibility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Herbert, Thank you for the feedback on your experience with your X800H. We regret to hear that you're having issues getting your internet service provider to work with the Smart TV features of the Android TV. This is usually not the case for our TVs nor the experience we want you to have. We would love to troubleshoot this with you so we can resolve this issue.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Rated 5 out of 5 stars
Great Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Install was fantastic. John O, and Charles were very professional and did an outstanding job. We are very satisfied with the entire process from purchase to installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KClark, We're very happy to hear you had such a wonderful shopping to customer service experience. and thank you for purchasing the Sony X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Rated 4 out of 5 stars
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv, however the sound could be better, plan on getting a sound at or connect to surround sound for better sound. The tv does need to be reset a few times since I bought it and have to redo the saved passwords for the apps. But other than that not to bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Neilp1234,
Thank you for sharing your experience. We're glad to know that you like your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Sony 85 inch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased, so far I love this tv. Great work by geek squad with the install. Thank you Christain for your hard work. Seems like the surround sound was louder with my old LG. JBL soundbar and sub? Still great sound though.
I would recommend this to a friendRated 5 out of 5 stars
Nice huge TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were searching for a nice size tv for our movie room and this one is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kriler10, That's great! Good to know that this is what you're looking for! We're glad to hear it fits perfectly in your movie room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Average TV, Total Tech waste of money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the TV but for some reason it will turn on by itself. There are days when we have been gone all day and come back and tv is on. We have been sleep and been woke up by tv turning on. Went through settings to see if something is set and can't find anything. Not happy with Best Buy Total Tech either as they don't seem to have to much knowledge. They didn't hang tv as they said they couldn't when they came out. The Total Tech website is no help as they made me call only to wait for 20+ minutes to speak with someone that couldn't help and then all the telephone call did was setup an appointment for someone to come.
I would recommend this to a friendRated 5 out of 5 stars
A whole new experience watching tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s working great! No complaints, no issues, bought a new sound bar to go with it, nothing over the top and the connection and sound works perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Georges, Wow! Thanks for giving the product a perfect rating! We are glad to hear that you are very satisfied with your new X800H LED 4K Ultra HD Smart Android TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
Great TV for Sports and Movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Its super sharp and clear with motion. Been an excellent addition to my basement. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoDawgs, Thank you for giving the product a perfect rating! We're glad to hear you love the overall picture quality and it fits perfectly in your basement. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Rated 5 out of 5 stars
Perfect Midrange TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response. Ads bug you a lot. Awesome graphics. Some bugs with certain apps but I think that's more related to the app than the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elcayuco
Thank you for a perfect rating! We're glad you are enjoying your new TV particularly with its amazing graphics. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great TV with numerous features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV makes my living room appear as a theater. Quick installation and easy setup. The graphics are beautiful and fluent. I definitely recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Albedo, Awesome! We're very happy to hear we are able to turn your living room into a theater-like experience! Good to know you find it very easy to install and set up and you also appreciate the picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! -Sam
Rated 5 out of 5 stars
This tv surpassed my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, advanced technology, it couldn’t be better, surpassed my expectations, I do recommend this item to our families
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for father's day and he loved it! We wanted a Samsung but it was a little pricey so we've decided to go with Sony. Glade we did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Augdrewvikth, That is an awesome gift idea! We're thrilled to hear your husband loves the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
It’s huge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. A little heavy to handle but with 2-3 people it can be wall mounted.
I would recommend this to a friendRated 1 out of 5 stars
Only 18 months old sony doesnt care
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv already has a line down the side where the led is messed up only 18months old
No, I would not recommend this to a friendRated 5 out of 5 stars
So exciting everyday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best, we are very happy to have it on our family room, everybody gather together again due to this huge Beautiful TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto,
Excellent! We appreciate to know that the whole family is enjoying the new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your experience and choosing Sony! - Kris












