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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 85" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and immersive viewing experience, while others appreciate the generous screen size that provides an almost cinematic feel. The TV's user-friendly interface and reliable Sony brand also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 334 reviews
  • Rated 5 out of 5 stars

    Perfect job well done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff and the sales team was extremely exceptional. Product turned out well better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hubby, That's great! We're glad to hear that! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    It's like being in a theater at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a perfect job mounting and setting up the tv. I have a hard time not turning it on when I'm in the room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, That's great! We're glad to hear they were able to install and set up the TV properly. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    Recent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would’ve been 5 star but the HDMI 1 port that was used by Geek Squad cable came out and I could not put it back in. Port looks like it’s smashed in a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony4K,

      Thank you for sharing your experience on using your new Bravia TV. We're glad you appreciate the great picture quality and overall performance of the X800H LED 4K Ultra HD Smart Android TV. We're sorry to hear about what happened in one of the HDMI ports of the unit. Maybe there's something that we can do to help you. Please contact us.

      You can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy
      Username:
      Model Number:
      Issue:
      Telephone Number:

      With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery they arrange a specific date and times that are convenient. Pretty much plug and play. Very easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dragonguy,
      Awesome! We're happy to know that the delivery was smooth and you are enjoying the easy setup of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    All good, picture and everything else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service, delivery and enjoying everything about it, thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serg, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to, excellent picture quality. Had less than a year and screen went out. Having to get replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product/Great Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing brightness on this TV. I have it in front point at a huge picture window and have no issues with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyG, We're glad to hear you're enjoying the amazing brightness and picture quality of your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly more complicated than my previous Sony tv but wonderful product for a Sony fan

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display, Thank you for taking the time to review the X800H. We value your feedback with this TV. Please check your TV model at our Sony eSupport website for the reference guide. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    BEST BUY FOR SURE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Wonderfully Services.Delivery went smoothly, quickly, friendly and professional....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unbelieveable, We're very happy to hear you had such a delightful experience! With your new X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever bought in my life. Will most definitely be purchasing another 1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kidd, Awesome! We are so glad to hear that you are happy with your TV purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Rated 4 out of 5 stars

    X800H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was very knowledgeable due to the fact that I was able to address the questions I had regarding the appropriate T.V. for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew,
      Awesome! Thank you for suc a great review. We're glad to know that you are enjoying your TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 80"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this Sony TV that replaced a slightly smaller gen 7 Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi serendib, Thank you for upgrading to your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Wonderful picture, very easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television, easy setup. Great color and vivid blacks. Great bang for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earnedit, Thank you for the 5-star review! We're very pleased to hear you appreciate the color and picture quality as well as how easy it is to set up. Good to know that your investment is worth it! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again. Best Buy service is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse,

      Great! We're glad to hear your 5-star review of this amazing TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working properly and technician were able to adjust an connect out home stereo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nancy, Awesome! We're glad that the TV is working properly. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money! Love that Android is built into the system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JP273,
      Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Sony_US

  • Rated 5 out of 5 stars

    85 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this tv, it has many features that i havent even used yet. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QSing,
      Wow! Thank you for the 5-star rating. We're thrilled to know that you are enjoying the features of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Its a bit slow at times but that ok not bad enough to get a different one. Tried samsung and it was a piece of crap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyCash,
      Wow! We're glad you like the X800H Sony TV when comparing to other TV brands in the market. You definitely made the right choice. May we also know the issue with your TV so we can make this more a better experience for you?

      If you need assistance, feel free to email us with below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv great color no matter where you sit or how much light is in the room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inspector,

      Awesome! We're thrilled to hear you are enjoying the great picture quality in different viewing angle or watching in a bright room with your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Installation went smoothly and took old TV which was nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XBR85X800H,
      Wow! This is great choice of upgrade and we're glad that you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US