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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 85" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and immersive viewing experience, while others appreciate the generous screen size that provides an almost cinematic feel. The TV's user-friendly interface and reliable Sony brand also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 334 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony stepped their game up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is it. I love it. Sony has stepped their game up. I wanted to buy another brand tv but decided to go with Sony & glad I did. The quality of the picture on every station is crystal clear & the sound is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaPope71, Thank you for giving the X800H a perfect rating! We're glad to hear that you've decided to go with Sony and you appreciate the picture and sound quality of the TV. You won't be disappointed!

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have if you have anything under 80 inches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge and Beautiful! Turned our bedroom into a comfy movie theatre to match the family room. Had my eye on this size and jumped on it when it was on sale. No regrets with TV sizes in the 80 inch category.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwina,
      Awesome! We're thrilled to hear you're enjoying the X800H TV. Glad to know that it suits your bedroom perfectly. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 85" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a large open living room which gets lots of natural light. Great bang for the buck, having Apple Air Play built in is great for mirroring our Apple devices to it without having to buy a stand alone Apple TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi blue, We're thrilled to hear that you feel the X800H is the best TV in it’s price range. And good to know you appreciate the built-in Airplay feature. And with X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Class X800H Series LED 4K 85 in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Class X800H Series 85in. screen is exactly as we expected it to be. Great picture. We have the TV set up through our theater system and it sounds great. Very happy with our purchase. R. & S. White

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monitor,
      Awesome! We're glad that you are enjoying the great picture and TV were a great addition to your setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good to go

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and Price, great picture and lots of apps only drawback is not all apps available and you you have to work around that issue. Oh and the whole android system kinda has its draw backs but still a great tv for the size and price can’t really complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erivera07,

      We're glad that you like the size and picture quality of the TV. Your feedback about the supported apps and Android features is greatly appreciated. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 “ tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers excellent quality in this 85” model. Exceptional picture, and excellent sound. This smart tv connect you to most of the apps for stream tv. It is like have your own movie teether at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supernino, Thank you for giving the product a perfect rating! We're thrilled to hear you like the picture and sound quality, and you're enjoying the movie theater-like experience with your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv. Even though it is super big it has a beautiful picture. I can watch without my glasses. Geek squad did an excellent delivery and setup. Always buy my electronics from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happytime,
      Wow! Thank you for such a great review. We're happy to know that you like the amazing picture and clearness of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” X800H general review...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom and her new house. She loves it. 1 or 2 series down from the Masters Series I have at my own place (but Masters series only went up to 75 or 77 when we bought it.).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReviewForBestBuy, thank you so much for the 5 Star rating! We are really thrilled to hear your mom loves her new 85" X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for purchasing our 85" X800H and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used in our living room. It has a fantastic picture and great quality. We bought it when it was on sale and are very happy with it. We use it almost every day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeniB,
      Perfect! We're glad your new TV suits your needs and expectations. Nice to hear it perfectly fits your living room area. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! - Kris Sony_US

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    AWESOME PICTURE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great tv and have to say the movers were super polite and helpful moving my brand new 85” to my home definitely recommend this tv to anyone if you want a high quality tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREAT, we're thrilled to hear that you love the picture quality of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I am having problems with the audio because I switched to tv speakers from external. Not sure how to fix it yet. But will figure it out. I feel like I am at the movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MySonyTV85Inch, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Please follow the steps on the Help Guide to fix the audio issues. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Sony 85" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team leader Adrian that came to install the TV was awesome. A sublimate crew came to help support the main team for the TV was to big for a 2 man crews. Awesome teamwork!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mynew85inchSonyTV,
      Awesome! We're glad to know that your happy with the service from the installer. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! I have one at my winter residence and got one for my summer house I liked it so much. Great price great picture and most of all great geek squad service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,

      We are glad you love the picture quality and price of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv great deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new tv. Decided on this instead of a projector due to installation costs. We built a dedicated media room and love our image. Excellent picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyshopr, We are glad to know that you love your new Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My dream TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have purchased this 85" Sony, previously have all my tv's with other brands and decided to try it out. So far I am impressed with the quality and picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prairiehome,
      Awesome! We're thrilled to hear you're enjoying the X800H TV. You definitely made the right choice! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved so much I bought two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of it. Liked it so much I bought two... pictures are fresh and clean... can’t wait to get a blue ray player to make the fun enjoyable..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bishop,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Good sound. Sony quality. Only issue is sometimes when you first turn it on the screen goes blank. We have to unplug it and plug it in again. Then it works fine. I’m 75% sure it’s an operator error issue though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happypappy,
      Thank you for sharing your experience with us. Nice to hear you like the amazing picture and sound quality of your new TV. Please try some of the steps on this link if your TV takes time for the power to turn on or it doesn't turn on.
      https://www.sony.co.in/electronics/support/televisions-projectors/articles/00114313

      Should you need further assistance, please email us at [email protected] with the following details:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, decent sound (but I am using a soundbar with subwoofer now). No complaints, Android TV is great. The huge 85" continues to impress!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello brandonw407, We are happy you are impressed with the quality of your new Son TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its huge. Didnt expect it to be this big. Only issue is sometimes the sound goes out. not sure why but i just unplug and plug back in and it works again. Mute button and volume dont work to fix the sound. Other than that i love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay123,
      Thank you for sharing your experience with your X800H. While we're glad that you love the TV especially the size, we regret to hear that you're having issues with the sound. We'd like to help troubleshoot and isolate the issue. We'd like to check if the issue is happening when using the TV speakers or Audio system and from what source.

      May we contact for help and get more information? If so, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Additional information of the issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV with great quality color and awesome refresh rate. Easy setup would highly recommend paying extra to have it installed in your home. It's a huge tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoadingPlayerOne,
      Wow! Thank you for an amazing review. We're glad that you like the awesome picture quality, refresh rate and size of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

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