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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 85" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and immersive viewing experience, while others appreciate the generous screen size that provides an almost cinematic feel. The TV's user-friendly interface and reliable Sony brand also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 334 reviews
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Nice TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone complimented this TV. Great purchase! It’s nicely mounted over my tv stand. I haven’t had any issues with it! It’s great with my Sony Soundbar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ehhhh, we're glad you like your new TV with your SONY soundbar. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV for our son and it's fabulous! The picture is clear, video games look amazing and the sound is great. Love the built in apps. Good quality for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TreysDad1, Great! We're thrilled to hear that you and your son love the picture and sound quality especially when playing games as well as the built-in apps. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVEEEEE IT!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks AMAZING. We absolutely love it, the only thing we are struggling with is being able to download the spectrum tv app on it but that is so minor!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VANI,
      Awesome! We're delighted to know that you love your new X800H Android TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Unfortunately, not all apps for Android devices can be used with the TV. Using Google Play Store on the TV displays only apps that are supported by the TV. You can also install apps you have already purchased for your Android mobile devices for free if there is an Android TV equivalent. Please open this link for more information on what apps that you may download for your TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/articles/00114472. I hope this helps. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No brainier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. I haven't looked backed since I turned it on. Picture is big and awesome. Movies look great. Football looks great. Playstation looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi arthur, Awesome! We're thrilled to hear you're enjoying the picture quality of your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures clear , good sound and price.This is my second Sony Bravia TV and the experience I have is super . The tv respond Comand super fast is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best,
      Awesome! We're glad that you're enjoying the clearness of the picture, sound quality and reasonable price of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    AWESOME DELIVERY PROVIDED BY GRANT AND STEPHANIE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Best Buy to recognize Grant and Stephanie who delivered my TV!!! What a team they make!!! Both had manners, polite and had respect!!!Also very knowledgeable on installation!!! They went over and beyond on making sure I was totally satisfied with my purchase before they left my residence!!! I have made several purchases with Best Buy and have always been very pleased with the outcome!!!AGAIN, PLEASE MAKE SURE GRANT AND STEPHANIE ARE COMPENSATED FOR THE OUTSTANDING SERVICE THEY PROVIDED!!! THEY DESERVE IT!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parrothead Awesome! We are glad that you are satisfied with the service you've got. Thank you for your 5 star rating. Sincerely, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Mini theatre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to have a great tv with sharp picture quality, great sound, Its feature are so advanced that one will fall in love with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anand, Awesome! We're glad that you are enjoying the picture, sound, and features of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE this TV!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this TV! Great picture and great sound quality. We really love everything about this TV and are very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie,
      Thanks for sharing your wonderful experience with your new TV. We're thrilled to hear you are enjoying the great picture and great sound quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Enjoy your movie nights! Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV! Greta Picture and to use remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this TV for my living. Thought it would be to big, but the picture is great and even at close distance. Great TV and great price. No issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aldo, Great! We're glad to hear it fits perfectly in your living room and you like the picture quality and easy to use remote control. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new TV and so glad I splurged a little. It is so crisp and clear. I've never seen anything like it. We love it! Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi A1foto, Congratulations on your new TV! We're very happy to hear you love the crisp and clear picture quality of your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv at a good price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Bought also a 65” x900h. If you’re not a super technical guy you won’t notice the difference between the 2 TVs. Good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmex,
      Thank you for purchasing our Sony TVs. We are glad you are enjoying both TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    No need to go to the Theater

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Smart TV. Not Perfect though. May require to be rebooted every now and then. While using AirPlay, the system froze. Other Streaming Apps also lost sound. Unplugged the TV for a few minutes to reboot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparta07871, Thank you for the feedback on your experience with your X800H. With regards to the unit freezing while on a certain app, please make sure that the firmware of the TV is up to date.

      Ref: https://www.sony.com/electronics/support/lcd-tvs-android-xh80xx_x80xxh_x81xh-series/xbr-85x800h/downloads/00016759

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X800H :

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What an amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. It feels like I have a theater in my living room when I watch movies. This TV is wonderful for sports too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josecito,

      Very nice! We are glad the television fits wells with your living room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Price match

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best tv buy from Best Buy in their class of tv and also mention here that the. Support of your team after purchase is also good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pankaj,
      Amazing! Thank you so much for such a great review. We always strive to provide the best quality to our products and services. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BETTER THAN THE MOVIES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS BETTER THAN BEING AT THE MOVIES !!! BECAUSE YOU ARE AT HOME SAFE !!!! THE SOUND BAR ALSO ADDED THAT THEATER FEELING !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BETO, Thank you for this amazing review! We're glad you're having an enjoyable movie theater-like experience with you new X800 TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a 72 inch to this bad boy and wow what an improvement! Clear sharp picture and great refresh for sports or action movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi asapdel, Great! Good to know that you've upgraded to our 85'' X800H 4K TV. We're very pleased to hear you're enjoying the picture quality and smooth refresh rate when watching sports and movies. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85inch Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to an 85 inch and just love it! It’s is of course a Sont TV so sound and picture quality are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,
      Fabulous! This is a great choice of a TV upgrade and were happy to hear you like the excellent picture and sound quality of the unit. We always strive to deliver the best quality with our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been few months since I’ve had this TV and it is fantastic. Love every feature about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Congratulations on your new X800H TV! We're glad to hear you love the overall feature of your TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new large TV screen. Best choice was getting a TV in my media room instead of getting a screen and projector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sweet, Awesome! We're thrilled to hear that the 85X800H fits perfectly in your media room! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv really enjoying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice 85" Sony Tv feels like watching in cinema picture Quality is very good highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONY85TV,
      Awesome! We're thrilled to hear you're enjoying the excellent picture quality of your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for your recommendations and for choosing Sony! - Kris Sony_US