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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 768 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Easy set up. It is big so get help hanging it on the wall. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarshallB, We are thrilled to know that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    COMPLETE AWESOMENESS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing TV… I just upgraded from 75 inches to 85 and it is just incredible… Other TVs I’ve had does not compare. Very, very happy with this purchase. The audio is not so great. It is just a typical TV audio but of course with a TV like this you would obviously have a sound bar subwoofers and speakers behind you which I have and it is pretty incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDinoGuy, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got a cleaer picture. Easy to navigate. Remote is compact

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatriceCalloway,
      Perfect! We're very pleased to hear that you are enjoying the clear picture, easy navigation, and compact remote of your X80K TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 85" TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony 85" TV is amazing, the picture is super bright and clear. I would recommend our Sony 85" Class X80K LED 4K UHD smart tv to anyone, and I would recommend they purchase it at Best Buy, the customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quality the sound affect it gives and the Google play as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sonny 85 tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, easy to set up, would like to buy another ,but not available anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv so far! It was a replacement for another 85 in Sony tv that the panel went bad I had the 5 yr geek squad warranty It cost less than the previous Sony so I was able to also buy my mum a 50 inch Roku tv & buy my grandson some video games It cost less but the quality didn’t lack at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieS, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you so much for your awesome review and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality and size is pefect. Would highly recommend to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabby, We are glad that you now have a perfect smart Google TV. Our BRAVIA X80K also has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching TV on this big screen and the colors are so vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesomeness this is great! We're pleased to hear that you love the picture quality. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to operate Home Screen. Honestly don’t think you can go wrong with a Sony tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randall,
      Thank you for your valuable feedback! We always strive to deliver the best quality with our products. Your satisfaction with the outstanding picture quality and easy operation with the Home menu of your X80K TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Our new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV, much larger that the old one and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH, We are happy that you now have a great smart Google TV. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago. Picture quality is great. When you get it home, I don't think you are going to be able to tell the difference in it and the $4000. ones. Best Buy enhances all of their floor displays, so it isn't really what you are going to get with cable or streaming. For the price, the quality and features are fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH, We're delighted to hear that you like the quality and features of your TV. Thank you for your output and for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound quality good. Easy to use……..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylN,

      Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best T V of 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dood quality,Best sound,brilliant brightness,Sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShibumonM, We are happy that your new Sony BRAVIA X80K is the best TV for you. You chose the best brand. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV gives you alot of bang for your buck, you can adjust the settings to fit your gaming needs if your a gamer, or watch movies with great picture quality, the tv has great sound and is really immersive, nothing compares to this tv at the price it's offered especially when it goes on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hernan,

      You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    85 inch Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful picture and works very well. Easy to hang and is very easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaunG,
      Awesome! We're glad you like the exceptional picture quality, functionality, easy setup and installation with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Image quality is perfect and worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gilles, We are happy that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture sound and price. Allows. Me to be court side, box seats and front row.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamN,
      Thank you so much for taking the time to leave an excellent rating! We're glad to hear your enjoyable experience with the amazing picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with a great picture and sound and colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickH! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent for the price. I had a different brand that I replaced that blew up after 2 months and that tv was significantly lighter. This Sony is way heavier and better quality.

    I would recommend this to a friend