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Customer Ratings & Reviews

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$1,519.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 765 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 765 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it we love it!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, clear pictures, great sound it’s like having my own movie theater at home. The family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchases

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal picture quality, great compatibility with PS5 gaming system, keeps me connected to most apps that I use so it is definitely an all-in-one for me and my family. I recommend purchasing this television and we'll buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR, Thanks for sharing your experience. We are thrilled to know that you like your new Sony BRAVIA 4K smart Google TV, especially its compatibility with PS5, picture quality and its apps. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vwry nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Im not a fan of that soap opera look and this rv delivered cinema style picture as desired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch Sony

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. No issues with setup. WiFi connection works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and product. Great customer service and fast response

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super TV. Great picture and a great price. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL,
      Terrific! We're really glad you love the amazing picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, clear image. Great price for Tv size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nena11,
      Awesome! We really appreciate you like the quality, clear picture, and reasonable price of your X80K TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Have had it for 2 years now and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 is a great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony 85”. It has an incredible picture and is great for movies, sports and even gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great! Glad I didn’t get another brand . Perfect for sport and action movies . Does not despite being a large screen tv . Paired it with a sony bar . No complaints so far!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnG, Thanks for sharing your awesome experience. We are glad that you now have a perfect smart TV. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture & sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television itself is amazing! Image quality is very detailed and clear. You are able to view every movie, tv show, games, etc. with the same great quality and no delay. The sound system has great quality as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatyG,

      Thank you for the 5-star rating! We're glad to hear that you like the clear picture quality and sound of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and the sound is good too :) We got this for our theater room and it is perfect! We do have it hooked to a Bose sound bar but the standalone sound is fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicky,
      Thank you so much for the positive feedback! We're glad to hear that your new X80K TV perfectly suits your theater room. It's nice to know that you are enjoying the amazing picture and sound quality of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb……

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv the picture quality is superb. The only issue for me was the stand it seems almost too unreliable. The tv stand seems solid but also wary. Anyways the control and the interface is beautiful, its very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcosR,
      Thank you so much for the 5-star rating! We're glad to hear your enjoyable experience with the outstanding picture quality, ease of use, controls, and interface of your X80K TV. We've taken note of your feedback with regard the stand. For stability, use the supplied stand which is essential when you want to be assured of the safety of your TV. Make sure it is installed properly and placed on a flat surface.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    But it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I still have this tv and I’m still learning new things from it. Since is a huge tv the guys from EasyBuy help me load it into my car and they were really nice! The sound is incredible and the images are impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Definitely better options

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv itself is large and has relatively good picture quality, however much of the internal components are inadequate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Sony TV. Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great with this TV, great image, sound and configuration options while saving a few bucks since I bought it on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoN,
      Awesome! We're thrilled you were excited to grab the TV at a great price. We really appreciate you like the incredible picture, sound, settings, and overall performance of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome, but i don't like the software, it works but not as good as others and you can't move your apps into a different order

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JBWB,

      Thank you so much for your review. While we are pleased that you are satisfied with the amazing picture quality of your X80K, we are really sorry if its software/interface didn't live up to your expectations. We truly appreciate your input with this feature. To rearrange the apps on your Google TV™, please follow the steps provided on this article:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00179288

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for the 4-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Huge Tv Nice Price!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a huge tv for my man tv and this one fit the bill. Color was brilliant and it went perfectly with my surround system. Good buy sales staff was very courteous as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanders, We are glad that you now have a huge smart TV that is perfect for your surround system. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this TV for our home theater in the basement. Kids enjoy movie nights.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this TV has been excellent for me. It's probably too big for my small living room, but I'm enjoying it. The picture and sound are both great. I may add some sort of a sound system at some point down the line, but for now, it's working well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldBaldy, We are happy that you are enjoying your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US