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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 763 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for the open living space. In built google voice, is the great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This was THE BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 85 inch was worth the money, the picture quality is amazing! The best buy staff explained all the cool features that came with it and even delivered it to my house. 5/5 stars for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM,
      Perfect! Thank you for purchasing our Sony KD85X80K TV and we're glad that you are pleased with the amazing picture quality of the TV as well as the service provided by the store. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony and for the 5-star rating! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING MUST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, We made a great decision buy purchasing this SONY. The moment we started we noticed high quality picture and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MazenS,
      Thank you so much for such a great review! We're really glad that you noticed the high quality picture and sound of your X80K TV. We are committed in providing our customers with exceptional products and greatest experience possible. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome, but i don't like the software, it works but not as good as others and you can't move your apps into a different order

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JBWB,

      Thank you so much for your review. While we are pleased that you are satisfied with the amazing picture quality of your X80K, we are really sorry if its software/interface didn't live up to your expectations. We truly appreciate your input with this feature. To rearrange the apps on your Google TV™, please follow the steps provided on this article:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00179288

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for the 4-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth the money spent I used to have an lg and well you can just tell in the color and the graphics it’s way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanZ, Great! We're happy to hear that you are enjoying your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this TV has been excellent for me. It's probably too big for my small living room, but I'm enjoying it. The picture and sound are both great. I may add some sort of a sound system at some point down the line, but for now, it's working well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldBaldy, We are happy that you are enjoying your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The TV I never knew I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point we purchased this tv. The picture is incredible. Vibrant picture, extremely clear, sports and 4K movies look amazing on this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EWood21,
      Excellent choice! We're glad to hear that you are having a great time watching your favorite movies and sports channels. We really appreciate that you like the amazing picture quality and vibrant colors of your X80K TV. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Sony X80L TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Definitively worth the purchase. Highly recommend those who wants a nice 85". The color & graphics is very smooth & beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanV,
      Thank you so much for such a great review and recommendation! It's wonderful to hear that we were able to meet your expectations with your X80K TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price, Tv quality

    Rated 4 out of 5 stars

    Tv teview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv. Not the best, but a solid quality for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milwaukeeortegas, Awesome! Thank you for sharing such an excellent shopping experience. We are happy to know that you are overall pleased with the smart Google TV features of your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing the 85" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Watching a hockey game on this 85 inch screen is just like being in the seat at the game. Lost 1 star because shortly after I watching for the first time the picture developed bright green line down the middle of the screen. Fortunately, the Best Buy tech guys promptly came out with a new replacement and removed the faulty one and installed the new one back on the wall for me. Have had no issues since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielE, thanks for choosing and purchasing or product. We're glad you like the picture quality of the X80K. We're glad you to hear that your dealer had taken care of the issue on your SONY unit.

      We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cinematic experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television is the center point of my home, Connected with my sound bar and sub ,just as good as the movie theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennT,
      Fabulous! Our X80K TV delivers outstanding picture and sound, so you can enjoy a cinema theater-like experience at the comfort of your home. Adding a soundbar is also a great idea for an immersive audio experience. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The speakers on this tv are wonderful!! And the screen is so large and it has fit perfectly in my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McWane, Excellent choice! We are so glad to hear that you found the perfect TV for you! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Great picture. Sound is good too. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new TVs! The quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Best Buy always proves quality. We game and watch sports at our best viewing pleasure. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelO,
      Many thanks for the 5-star rating! We're glad to hear your enjoyable viewing experience with your X80K TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a great family Christmas gift for our family!. The television sits above the fireplace in our family!and my husband and I absolutely love the television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YolandaJohnson, We are thrilled to hear that you and your husband absolutely love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Way to go SONY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase on our part! Great product!!! Cannot wait to have friends over to watch a game or race or movie even!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisL,
      Thank you so much for such a great review! We're really happy that you like your X80K TV. We always strive to deliver the best quality with our products. I'm sure that you'll have a great movie time with your friends using this TV. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one … perfect sound.. perfect picture.. perfect all good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a difference!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound however we chose to add a Sonos sound bar for even greater sound. Expertly installed by Best Buy. The tech was on time, courteous, very careful with our furniture and flooring during install and he took away the huge box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, Thanks for sharing your awesome experience with your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” inch TV a gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Sony 85” TVs for my new home. The picture is sharp, the color is true to life, the sound system delivers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fast, That's really cool! We're truly happy to hear you're having an enjoyable experience with your new Sony X80K 4K LED HDR TV! We're also grateful to hear you are satisfied with the true-to-life picture and sound quality of this TV. Good to know your investment is worth it. Thank you so much for purchasing two of our 85" X80K TVs and for choosing Sony! -Jess Sony_US