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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 768 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a difference!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound however we chose to add a Sonos sound bar for even greater sound. Expertly installed by Best Buy. The tech was on time, courteous, very careful with our furniture and flooring during install and he took away the huge box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, Thanks for sharing your awesome experience with your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Price, Tv quality

    Rated 4 out of 5 stars

    Tv teview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv. Not the best, but a solid quality for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milwaukeeortegas, Awesome! Thank you for sharing such an excellent shopping experience. We are happy to know that you are overall pleased with the smart Google TV features of your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing the 85" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An excellent tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent tv. Great picture and sound! I have a slightly older year model of this tv and must say the newer one has a faster response time with regards to inputting commands with the remote. I would recommend using a ethernet connection vs. Wi-Fi.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McGillicuddy,
      Thank you for sharing your enjoyable experience with us! We're glad to hear you've noticed the great improvements with X80K TV. Your satisfaction with the amazing picture, sound and overall performance of your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The TV I never knew I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point we purchased this tv. The picture is incredible. Vibrant picture, extremely clear, sports and 4K movies look amazing on this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EWood21,
      Excellent choice! We're glad to hear that you are having a great time watching your favorite movies and sports channels. We really appreciate that you like the amazing picture quality and vibrant colors of your X80K TV. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this TV for our home theater in the basement. Kids enjoy movie nights.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING MUST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, We made a great decision buy purchasing this SONY. The moment we started we noticed high quality picture and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MazenS,
      Thank you so much for such a great review! We're really glad that you noticed the high quality picture and sound of your X80K TV. We are committed in providing our customers with exceptional products and greatest experience possible. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85” Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a great family Christmas gift for our family!. The television sits above the fireplace in our family!and my husband and I absolutely love the television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YolandaJohnson, We are thrilled to hear that you and your husband absolutely love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Sony X80L TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Definitively worth the purchase. Highly recommend those who wants a nice 85". The color & graphics is very smooth & beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanV,
      Thank you so much for such a great review and recommendation! It's wonderful to hear that we were able to meet your expectations with your X80K TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve had

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the the quality. My kiddos are in love they can get from one app to another in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth the money spent I used to have an lg and well you can just tell in the color and the graphics it’s way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanZ, Great! We're happy to hear that you are enjoying your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best value for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever bought! Incredible price. I was extremely happy w the product. Thank you Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Definitely better options

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv itself is large and has relatively good picture quality, however much of the internal components are inadequate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The speakers on this tv are wonderful!! And the screen is so large and it has fit perfectly in my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McWane, Excellent choice! We are so glad to hear that you found the perfect TV for you! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cinematic experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television is the center point of my home, Connected with my sound bar and sub ,just as good as the movie theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennT,
      Fabulous! Our X80K TV delivers outstanding picture and sound, so you can enjoy a cinema theater-like experience at the comfort of your home. Adding a soundbar is also a great idea for an immersive audio experience. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and simplicity of controls are amazing. If you game on it be sure to switch picture to game mode. The FPS is much better. Best Buy team did a great job on the install. Looks clean and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frustrated,
      Thank you so much for such a great review! We're thrilled to hear we were able to give you a good match for your viewing and gaming needs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Best Buy always proves quality. We game and watch sports at our best viewing pleasure. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelO,
      Many thanks for the 5-star rating! We're glad to hear your enjoyable viewing experience with your X80K TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Way to go SONY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase on our part! Great product!!! Cannot wait to have friends over to watch a game or race or movie even!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisL,
      Thank you so much for such a great review! We're really happy that you like your X80K TV. We always strive to deliver the best quality with our products. I'm sure that you'll have a great movie time with your friends using this TV. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best purchase i ever made. I don't regret at all

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for the open living space. In built google voice, is the great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv sound and picture are fantastic. My one complaint is that it won’t work with my older Bose sound system using a optical connection cord

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngylaM,

      That's great! We're glad to hear that you like the picture and sound quality of the TV. We're sorry to hear that. Please check this article on how to properly connect an audio system to your TV.

      https://www.sony.com/electronics/support/articles/00014997

      Thank you for choosing Sony!

      -David Sony_US