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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 763 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv ! Clear and vivid colors . It was so easy to set up and running in a jiffy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanuarioE, we're glad you like the ease of setup and picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this tv. It’s massive and the picture is fantastic. Was easy to mount, and looks great with the LEDs I put on the back of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewK, We are thrilled to hear that you are absolutely in love with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture. Great quality. I would recommend this to family and friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinH,
      Excellent choice! We're really happy that you are enjoying the beautiful picture and quality of your X80K TV. Your satisfaction with our product means the world to us. We appreciate your recommendation and thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the Google TV interface. Picture quality is pretty good out of the box. Usually I have to tweak settings but haven't had to mess with that yet. Contrast ratio on blacks could be better but wasn't expecting that to be great at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi modoug,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the Google software of the TV. Your feedback about its picture quality is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV depending on your needs. For more information, please refer to these links:

      https://www.sony.com/electronics/support/articles/00028577
      https://www.sony.com/electronics/support/articles/00190409

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV from day one. The picture and sound quality is great when watching anything. Would recommend to anyone. Love the remote as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherM, we're glad you love the picture and sound quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony>Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV in the market for the price, really happy with the quality of the image quality and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eme909, fabulous! You've certainly made a great choice! We're thrilled to learn that you're really happy with the amazing picture & sound quality of your KD85X80K. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, sound quality is great, picture is great and for the price you can’t beat it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigG,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're happy to hear you like the amazing picture, sound, and everything about your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spanky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great beautiful picture I like the voice to find channels I highly recommend it’s great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelU,

      Awesome! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up the tv by myself which is very large box. The tv quality is excellent for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy, Great! We're delighted to hear that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good. The menu is easy to use. Installation was a breeze. I would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful, the picture quality is outstanding, the sound quality is superb. I would highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SantoC, We are thrilled to know that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I ever had! It’s crystal clear HD TV and makes our movie experiences realistic and phenomenal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR,
      It is always a joy for us to be able to provide you with the best quality product! Your satisfaction with your X80K TV is greatly appreciated. Thanks for sharing your amazing experience with us and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek and stylish TV and Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great sound. Bought sound bar and mounted below TV; on my wall it looks clean and sleek.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SGomez, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Sony 65’ and now I have, what I consider, a true ‘home theater experience’, without the hassle of a projector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenS, Thanks for your feedback. We are thrilled to hear that your new Sony BRAVIA X80K 4K smart Google TV is the best TV ever for you. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Bad Eyesight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The picture quality is outstanding. My significant other has very bad eyesight and she is able to clearly see the picture!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanleyT, great! We're glad you are enjoying our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality and affordable Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so good. My parents were so happy with their new tv that i got them. Good quality for the affordable price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArtM, We are thrilled to hear that your parents were so happy with their new Sony BRAVIA X80K 4K smart Google TV. You chose the best for them. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice in that purchase. I feel so happy with my TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR,
      Thank you so much for your positive feedback! We're really glad that you are having a great time with your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV; great picture. Delivery and install process went smoothly. 4th TV we’ve bought from Best Buy and no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardG, Thanks for sharing your awesome experience. We are glad to hear that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gress as t tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for my bedroom my wife thought it was going to be too big but we love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderP,
      Fabulous! We're glad to hear you found the perfect TV for your bedroom. Your satisfaction with your X80K TV is greatly appreciated Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to show the colourful nature of the art and the way it looks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuhammadJ,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US