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Customer Ratings & Reviews

Your price for this item is $1,519.99
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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 763 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Deal On 4K TVS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Deal On 4K TVs. The quality of the picture is the best!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessinAustin,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Needed bigger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Great picture great sound. We love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ltrain12, We are glad that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV so happy with it crystal clear and so sharp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryI, Amazing! You've made the right choice! We're so glad that you are enjoying the excellent picture of your new BRAVIA X80K. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture excellent TV I love the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaldG,
      Fabulous! We really appreciate you love the excellent picture and quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 2 out of 5 stars

    Died after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a decent TV when it was working. It doesn’t have all the bells and whistles, BUT the upscaling technology in this TV made my old widescreen DVDs look amazing. I mostly play 4k Blu-ray content on this TV via my PS5 and it does it flawlessly, when your whole entertainment system is all Sony everything just works with no issues which I also enjoy. Other than that, I’m disappointed with the product. It’s an OK LED panel, super expensive, and died JUST after it’s 1 year mark. Reminder to buyers that are looking at the 85”, you do get a 120hz panel, I know the smaller version of this model are stuck with a 60hz panel.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alejandro,

      While we are glad to hear your satisfaction with the amazing upscaling feature and exceptional performance of your KD85X80K, we are really sorry if you are experiencing an issue after only a year of use. This is certainly not the news we'd like to hear from you. We'd love to know more about the problem you are having and help you out. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are looking forward to your message, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a great picture, sound isn’t the loudest, but works great with a surround system!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Golden, we're glad you like the picture quality of our product! Your feedback is always appreciated. We understand that you have an issue with the sound quality of your Sony unit. You can configure various settings related to the TV’s sound such as sound quality and sound mode. You can follow this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html?utm_source=glean

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great picture and Sound. Best Quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SCVK, Awesome! We're glad that you like the picture and sound quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and picture quality price worth it and service at store by best buy is alway amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SurinderS,
      Awesome! We're glad to hear your enjoyable shopping experience. We really appreciate your satisfaction with the outstanding picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Sony TV entry level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price fit entry level tv I would recommend for a beginner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwayneT, We are happy that you like your new Sony BRAVIA X80K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a great product and the geek squad set up was fantastic. They answered our questions and I am glad I got the 5yr geek squad service warranty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacey2020, Excellent! Good to know you had a wonderful technical support experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Perfect addition to living space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Review, We are thrilled you now have a perfect smart Google TV for your living space. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Decent picture for the size.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size and picture for the average viewer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    television, like a movie screen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best place to buy, best prices, best offers, and very, very easy financing, thank you best buy for your help. Good product, good quality and good service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manuelc,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! It's nice to hear your enjoyable shopping experience and satisfaction with your new X80K TV. We are committed in providing our customers with the best quality products and greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our basement is like a Home Theater because of this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Glad I made this purchase, the colors are so deep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieJ, We're happy to hear that you like the picture quality. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for over a year now and I still love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the picture and sound quality you wont regret sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superb, We are thrilled to hear like the picture quality of your new Sony BRAVIA LED TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great big tv!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a 65 inch Samsung and the young man in the back showed me how I can afford 85 inch Sony for the same price. I’m grateful I talk to him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarryT, we're glad you like your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV, Amazing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an amazing experience with this Best Buy to buy my next TV! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DibyenduD,
      Awesome! We're glad to hear your enjoyable shopping experience. We really appreciate you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony and enjoy watching! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent television with a beautiful picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loscabar, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US