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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 761 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 761 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture and great sound, fits perfect and the installers did excellent work and cleaned up when they finished up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveG19812,
      Awesome! We're delighted to hear you are enjoying the incredible picture and sound quality of your new X80K TV. It's also nice to know that you really had a positive experience with the Geek squad service. We'll be sure to pass your kind words to them. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv you can get at this price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th 50” to 85” 4k tv I’ve bought. And this is by far the best tv I’ve ever owned. The pictures is beautiful! The speaker is subpar. But if you have a tv this size, you should have a receiver for surround sound or a soundbar anyways

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lwh71,
      Thank you for the 5-star rating! We're glad you found the best TV that perfectly matches your needs and expectations. Nice to hear you are enjoying the amazing picture quality of the X80K TV. The sound quality may vary depending on the source, signal and content you are watching. You can configure various settings related to the TV’s sound such as sound quality and sound mode. For more details on adjusting the sound quality, please refer to this Help Guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

      In case you need our help with the TV, feel free to contact us and we'll be gladly to assist. You may contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best TV at Best Price at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV is 4K class. Sony products are always best to view and sound. Nice features, best resolution, 120 G refresh rate. Enjoying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UJJAWAL,
      Nothing really makes us happier than hearing about satisfied customers! We always strive to deliver the best quality and features with our products. We really appreciate you like your X80K TV. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great the picture is awesome colors are very bright if you have the settings correctly adjusted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, FrankO! Thanks for sharing your review and experience with the BRAVIA X80K. We really love to hear that you love the excellent 4K HDR picture, superb colors, and overall performance of the TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned a 85” samson which was $600 more, and im glad that I did because the quality in this sony television is great, and I find it to be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bene, We are happy to hear that you like your new Sony BRAVIA better than other brand. You chose the best TV. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I do recommend you have very strong people putting this up if you're putting it up high on the wall like we did or just have them install it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaE, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 85" class x80k Led 4k UHD SMART GOOGLE TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv the Sony has a great picture. Great sound on this tv too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryY,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv, it’s so fast and bright that’s all we want right, excellent pixels, I would definitely get another in the future, for me Sony it’s the best brand out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must Buy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Good quality image and sound. Sony is a long term brand with great products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielM, we're happy to know that you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony 85 inch tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of my new Sony 85 in TV. And the best buy team were superb I appreciate the 2 techs that were sent to my home extremely productive and professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gigisaidit,
      Fabulous! We're delighted to hear that you like the quality of your new TV. Nice to know how it was professionally setup by the Tech team. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 85" Class X80K LED 4K UHD Smart Google TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! Its huge and makes you feel like you have a front row seat in a theater! Picture is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyaC, We are thrilled to hear that you love your new Sony BRAVIA X80K 4K smart Google TV. You chose the best TV brand. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at right price! Picture is perfect. Sound is good too. Looks great in my living room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mine,

      Thank you for the 5-star rating and we're glad to hear that you like the picture, sound quality and price point of the TV for your living room. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, good price,bright contrast, I am very satisfied with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OdisaG,
      Perfect! We're happy to hear that your investment with your X80K TV is worth it. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, looks amazing mounted to the wall, and fast response.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OB21Ultra, fantastic! We're truly delighted to hear about your satisfaction with the amazing picture quality, fast user-interface, and good-looking design of your KD85X80K. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I’ve got! I enjoyed the big screen and the sound is so beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mati, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing, especially on the PS5, movies, and amything else. YouTube looks great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emperor,
      Awesome! We're really glad that we were able to give you a good match for your viewing and gaming needs! It's nice to know you are enjoying the incredible picture quality and smart features of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and clear picture. Watching sports is like being on the front row at the arena.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV 85

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 85inches Sony Tv, my husband enjoying watching football (english football) games. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 85" Sony TV ! Love it! Best service at the store when I bought it! Guess that's why I bought it at BEST BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeffreyN, We appreciate your feedback. We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv with sound bar. We have been watching much more ever since we made purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV and you soundbar. Thank you for your purchase. Enjoy! Vincent Sony_US

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