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Customer Ratings & Reviews

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$1,519.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 765 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 765 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience i had all the help in the world and all my questions were answered and i will definitely be back soon

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZMMLL,

      Awesome! We're thrilled that you were assisted professionally. We hope you also enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SONY 85 INCH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, easy to use. Sound could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product,great price,great service.happy to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85 Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price nice picture god sound would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gonzo,
      Awesome! We're really glad you like the incredible picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We are looking forward to your next purchase and thank you so much for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good buy from Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, very happy with the service extended. It was just an in-and-out trxn. BB folks were helpful in loading it into my car. Thanks very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrasadR, Thanks for sharing your experience. We are happy that you now have an excellent smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 85"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful TV and it was on sale just at the right time! It was an simple process from start to finish!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClarissaM,
      Awesome! We're really glad that we were able to give you a great deal. Thanks for choosing Sony and enjoy your new X80K TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome SONY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SONY! Great smart TV with many channels from Google. Picture clarity amazing. We bought this for our media room and cannot be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieG, We are thrilled to hear that you are happy with your new Sony BRAVIA X80K 4K smart Google TV, especially its picture quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    NEW TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team member who assisted me was great I am looking forward to this TV thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amiradaycare,
      Excellent choice! Nice to hear your enjoyable shopping experience. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for purchasing our X80K TV and enjoy watching! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily best purchase made with the help of their employees to give me best options and ratings for the tvs i was looking af

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unknown,
      Excellent choice! We're glad to hear your enjoyable shopping experience and that you found the perfect TV that matches your needs and expectations. Thank you for choosing Sony and enjoy your new X80K TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    HK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best. Geek squad is the way to go they replace my TV without any problems. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HirenP,
      That's fantastic to hear! It sounds like that you had a really positive experience with the BestBuy's customer service and the Geek squad. Replacing a TV can really be a hassle, so it's great that they made the process smooth for you. Thank you for the 5-star rating and for purchasing our Sony X80K TV! Kris Sony_US

  • Rated 5 out of 5 stars

    Great Picture and Size for Home Theater

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture. A lot of neat settings to play with. Works seamlessly with other Sony prodcuts (blu-ray player, receiver, playstation) Need three people to wall mount due to bulkiness of television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi drdrew, Thank you for taking the time to review the BRAVIA X80K LED TV.
      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    My new Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and the apps that comes with it. It has really helped me to cut back in my cable bill too. There’s a lot to learn how to use the tv but I’m catching on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoleG,
      Thank you for sharing your great experience with us! We truly appreciate how much you love your new TV particularly the streaming apps. You may find this link helpful with article that describes the main functions of BRAVIA with Google TV and how to use them:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00256290

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Fine, Huge TV Theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Sony Bravia quality TV with great motion, resolution and HDR contrast. The remote and GUI are perfect and navigation is easy for the many apps and connections and adjustments as necessary or desired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamC,
      Amazing! We're happy to hear your enjoyable experience with the quality, great motion, resolution, remote, apps, ease of use and overall performance with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience purchasing from Best Buy! The TV is awesome!!! It’s like being at the movie theater but in the comfort of your own home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShianneN, We are happy that you now have an amazing smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 85inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very nice courteous, and was very knowledgeable of our TV and was very helpful and in the process done!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TwiliaM, We are glad to hear that. We hope that you also like your new Sony BRAVIA 4K smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, but if you are on the side its washed out For the money its great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, best! We are really thrilled that you are satisfied with the exceptional picture quality and reasonable price of the 85" X80K. We are sorry if you are having an issue when watching the TV on the side. Changing various settings related to the TV display such as color, clarity and brightness for picture quality may improve your overall viewing experience. You may refer to the following links for more details:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00263533
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html

      You may also find the following article helpful:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00008601

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for the 4-star rating and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    My Guys @Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my t.v. perfect size for my living area! Great service. Thank You Guys at Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CassandraS, That's fantastic! We really appreciate your superb review of the Sony X80K. We're delighted to hear that you love the amazing 4K HDR picture, and that the 85" size is perfect for your living room. Good to know that you were assisted well by our local dealer. Thank you for purchasing the 85" X80K and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. If you have Dolby Vision content this is the TV for you! Then addition of HomeKit support for me is a huge plus as well! Love it! Well done Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kgill,
      Sony commitment to customer satisfaction is our top priority! We're really glad you love the amazing quality and features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    HUGE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! Very great quality in 4k movies. Im really enjoying it. Easy to mount onto my wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're very grateful that your investment with your new TV is worth it. Nice to hear your enjoyable viewing experience and easy installation with the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks fine and it has plenty of settings to play with.

    I would recommend this to a friend