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Customer Ratings & Reviews

Your price for this item is $1,519.99
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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 763 reviews
  • Rated 5 out of 5 stars

    New 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and the installers were great! They were quick and walked me thru the set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeteD, we're glad you like your purchase. Enjoy your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    HUGE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! Very great quality in 4k movies. Im really enjoying it. Easy to mount onto my wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're very grateful that your investment with your new TV is worth it. Nice to hear your enjoyable viewing experience and easy installation with the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, but if you are on the side its washed out For the money its great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, best! We are really thrilled that you are satisfied with the exceptional picture quality and reasonable price of the 85" X80K. We are sorry if you are having an issue when watching the TV on the side. Changing various settings related to the TV display such as color, clarity and brightness for picture quality may improve your overall viewing experience. You may refer to the following links for more details:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00263533
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html

      You may also find the following article helpful:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00008601

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for the 4-star rating and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Our new 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch installers, knowledgeable and friendly servicemen. What a difference it has made to our home movies entertainment! I will recommend this product to our friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keyboard, Awesome! We are so glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    ccreaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main hobby in life is watching television. I am enjoying my TV very much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyR, that's great! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bingo TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85” TV’s we purchased for Bingo in our clubhouse are excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickieS,
      Thank you for the fantastic review! We're happy to hear that your KD85X80K TVs are perfect for your bingo games at the clubhouse. These big screens are really great so everyone can see the number clearly, which makes the game even more fun. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Does not do 120hz at 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV although, I was told it would do 120hz at 4K by the associate but that turned out not to be true. So now I just have a bigger version of the TV I already have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sales to installation. The process made easy and my installers were awesome. Thank you Bestbuy! Lance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lance,

      That's great! We're glad to hear that you had a great experience with our customer service. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but to new to give a honest perspective.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottH,
      Thank you for your time writing this review! We're really glad you like the great picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 85” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the purchase of the Sony 85”, it’s a great deal and high quality tv. Best Buy has good deals for everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaV, We are thrilled to hear that you are happy with your new Sony BRAVIA 4K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    TV and Video games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is an amazing color I love it. It looks great on video games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, JasonV! We're very happy to learn that you're satisfied with the amazing picture quality of your KD85X80K. Thanks for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony TV 85”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quatity and easy to navigate apps. Good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristabelA, We're delighted to hear that you like the TV quality and ease of navigating the apps. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service i like to shoping here, i will buy in future also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GurbhejS,
      Many thanks for the 5-star rating! Glad to hear that you had a great time purchasing your new TV. Thanks for choosing Sony and enjoy watching on your X80K TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    Quality Tv quality PS5 experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Definitely works excellent with my ps5. Great gaming experience as well as movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL, That's great! We're very happy to hear that your new Sony X80K works perfectly with your PS5 for an amazing gaming and movie viewing experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big TV. Mainly use it for watching shows, movies and sports. Awesome interface as well with the Google TV app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isaiah, That's great! We are glad that you now have an awesome smart TV and that you like its interface and Google TV feature. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it yet, finishing our house now. I think we will love it though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanieP, You will surely love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one store in world I love it I like everything in here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmadorB, Great! We're thrilled to hear that you love this TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    My Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really enjoying the TV. Still learning different things about it. But so far A's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaseenKaroR, We are thrilled to hear that you are enjoying your new Sony BRAVIA smart Google TV. You chose the best TV brand. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Easy to setup and great picture. Suits my needs as a streaming TV watcher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricF,
      Many thanks for the 5-star rating! Nice to know that your new X80K TV perfectly suits your needs and expectations. We're really glad you like the amazing picture quality and easy setup with the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv motion clarity. Sony playstation is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi romero, awesome! We're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US