Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 768 reviews
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it yet, finishing our house now. I think we will love it though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanieP, You will surely love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service i like to shoping here, i will buy in future also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GurbhejS,
      Many thanks for the 5-star rating! Glad to hear that you had a great time purchasing your new TV. Thanks for choosing Sony and enjoy watching on your X80K TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Easy to setup and great picture. Suits my needs as a streaming TV watcher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricF,
      Many thanks for the 5-star rating! Nice to know that your new X80K TV perfectly suits your needs and expectations. We're really glad you like the amazing picture quality and easy setup with the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV 85”

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quatity and easy to navigate apps. Good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristabelA, We're delighted to hear that you like the TV quality and ease of navigating the apps. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one store in world I love it I like everything in here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmadorB, Great! We're thrilled to hear that you love this TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    5 stars!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and Best Buy Service at the store and the team installing the tv at my place were excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynL,
      You definitely made the right choice! We're glad to hear your enjoyable shopping experience and how your TV was professionally installed by the Tech team. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    My Best Deal, My Best Buy!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers good deals. You need affordable electronics, go to Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriO,

      Thank you for the 5-star rating! We're glad to hear that you had a great deal with your TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good TV so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks fine and it has plenty of settings to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV that will complete your media room! Everything about Sony is spot on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlluM, We are thrilled to hear that your Sony BRAVIA X80K is the best TV for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony best TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv motion clarity. Sony playstation is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi romero, awesome! We're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv.love the fact i can select more channel.on you tube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmeriseO,
      Awesome! We're extremely glad that you love the smart features of your X80K TV. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service people are friendly and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoselineT,
      Many thanks for the 5-star rating! We're glad that your investment with your new X80K TV is worth it. Nice to hear your positive experience with the BestBuy's customer service. We'll be sure to pass your kind words to them. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as an alternative to The Frame. Like the screensaver artwork. Excellent TV otherwise does everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brittany,
      Many thanks for the 5-star rating! We're glad you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sony tv is huge and looks great on my wall great sound too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abner,

      Amazing! We're glad that you like the size, design, and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    sony 85" T.V

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the t.v a lot still trying to unlock the all the 4k options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tonni,
      Many thanks for the 5-star rating! We're happy to hear that you like your X80K TV a lot. You may find this link helpful on how to experience high quality picture with your 4K TV:  https://www.sony.com/electronics/support/articles/00245141?utm_source=glean

      In case you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Thank you for your positive feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    New TV 85 in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the new house, mounted on the wall, looks great, very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyA, we're glad you are happy with your new TV! Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and good performance also my other item's will be delivere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkeemO, Thank you so much for the fantastic review! We're delighted to hear that you are so pleased with your new Sony BRAVIA 4K smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for purchasing the 85" X80K and for choosing Sony! Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service I received at Best buy and I love my equipment thank you so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnT, We are happy that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Praying for good results

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully it lasts longer than my old Sony otherwise not good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, PatrickjG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    50plus

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. I am home all the time now relaxing and looking at moves

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Loveit, Thanks for the feedback. We are glad that you absolutely love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US