Customer Ratings & Reviews
- Model:
- KD85X80K
- SKU:
- 6501505
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good service people are friendly and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoselineT,
Many thanks for the 5-star rating! We're glad that your investment with your new X80K TV is worth it. Nice to hear your positive experience with the BestBuy's customer service. We'll be sure to pass your kind words to them. Thanks for choosing Sony! - Kris
My Best Deal, My Best Buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offers good deals. You need affordable electronics, go to Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriO,
Thank you for the 5-star rating! We're glad to hear that you had a great deal with your TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony 85 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv.love the fact i can select more channel.on you tube.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmeriseO,
Awesome! We're extremely glad that you love the smart features of your X80K TV. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
You need it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV that will complete your media room! Everything about Sony is spot on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlluM, We are thrilled to hear that your Sony BRAVIA X80K is the best TV for you. Thank you for your purchase. Enjoy! Vincent
SONY85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this 85” TV. The price was excellent and the service too plus I get $190.00 free. Then i used it to purchase a karaoke speaker. Thank you Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabinoG, Excellent choice! We're happy to hear that you are like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig
T.V Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best T.V I've ever had. Cannot get enough of this smart tv. BEST investment to prepare for the new Football season. WouldBUYagain/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EleazarR,
Thank you so much for an amazing review! We're delighted to hear how much you are enjoying your new X80K TV. You satisfaction with our product means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
sony 85" T.V
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the t.v a lot still trying to unlock the all the 4k options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tonni,
Many thanks for the 5-star rating! We're happy to hear that you like your X80K TV a lot. You may find this link helpful on how to experience high quality picture with your 4K TV: https://www.sony.com/electronics/support/articles/00245141?utm_source=glean
In case you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thank you for your positive feedback and for choosing Sony! - Kris
Pretty good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv just some weird line in the middle that’s almost invisible and the tv is a bit slow but other than that it’s nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
Thank you for your time writing this review. While we are glad you like your X80K TV, we're sorry to hear some issues that you are experiencing with the unit. For optimum performance, please ensure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
To isolate line issues, determine if the issue occurs on the TV menu screen or only when watching your usual TV source. If the lines are not visible on the TV menu screen, an external source (such as a cable or satellite box, internet video device, or other devices like a DVD player) or cable connections could be the cause of the issue. For troubleshooting steps, please refer to this link: https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and good performance also my other item's will be delivere
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AkeemO, Thank you so much for the fantastic review! We're delighted to hear that you are so pleased with your new Sony BRAVIA 4K smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for purchasing the 85" X80K and for choosing Sony! Enjoy! -Jess
5 stars!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and Best Buy Service at the store and the team installing the tv at my place were excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynL,
You definitely made the right choice! We're glad to hear your enjoyable shopping experience and how your TV was professionally installed by the Tech team. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience all around from sales to delivery and setup
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceA, It's great to know that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goooooooooooooooooooooooooooooooooooooooooooooooood tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenB,
Many thanks for the 5-star rating! We're really glad that you are having a great time with your X80K TV. Thanks for choosing Sony! - Kris
Praying for good results
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good hopefully it lasts longer than my old Sony otherwise not good
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, PatrickjG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! It really worth!!! I recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosF Great! We're glad that you are satisfied with your purchase. Thank you for choosing Sonny. Erin
New TV 85 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the new house, mounted on the wall, looks great, very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyA, we're glad you are happy with your new TV! Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony. ~Earl
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the service I received at Best buy and I love my equipment thank you so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShawnT, We are happy that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good t v has a lot of great apps works really great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tony, We are glad that you really like your new Sony TV, especially its apps. Thank you for choosing Sony! Enjoy! Vincent
50plus
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV. I am home all the time now relaxing and looking at moves
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Loveit, Thanks for the feedback. We are glad that you absolutely love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
TV just stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I absolutely love the TV. The sound is pretty good. But here I am at one year and all of a sudden it just stopped working. Thank God I have a membership so I can get a warranty. But they haven’t done anything yet to fix it. I’m gonna call the store.
No, I would not recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as an alternative to The Frame. Like the screensaver artwork. Excellent TV otherwise does everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brittany,
Many thanks for the 5-star rating! We're glad you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris