Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,519.99
Clearance
The comparable value price is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 763 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv. Thank you geek squad for setting everything up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlP, We are happy to hear that you love your awesome smart TV. It's also great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great tv, the menu could use work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great resolution. The volume control is not where I want it to be it lags quite a bit, especially switching through the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Georb123,

      We're sorry you've been running into difficulty and it occasionally responds slow to input from remote. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. Performing a restart may also help some issues you are experiencing. To do that, simply press the power button on the remote control for about 5-10 secs while the TV is on.

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Despite your concerns, we're happy that you love the amazing 4K HDR picture and overall features of this TV. Thanks for the feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant display. Great price for an 85 inch tv!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormH,
      Thank you so much for the positive feedback! We're thrilled to hear your enjoyable viewing experience with your X80K TV. Nothing makes us happier than hearing about satisfied customers. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy with product. Also the guys that set it up were very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JillW, Fantastic! We're very happy to hear that you're satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really like it. Its new. Hope i really really like it in 2 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, MelanieM! We're also delighted to hear that you like the TV. We appreciate your perfect star rating and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sony tv is huge and looks great on my wall great sound too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abner,

      Amazing! We're glad that you like the size, design, and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, with tv and services. Will recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelC, It's great to hear that you were assisted well by our local dealer. We are also happy that you like your new Sony BRAVIA smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Tv lit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lit not gon lie graphics go crazy like word! Yfm

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonD, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. I love the display. Makes me think I’m in a theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello xcon, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like I have a whole theater in my bedroom love it! #THANKUOU #BESTBUY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marcoovoxo, Thanks for sharing your experience. We are glad that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    The feet won't fit on most TV stands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV, I am thoroughly satisfied with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricS, We are happy that you are satisfied with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, worth every penny . And the customer service was immaculate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielC, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth the $

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, easy to use features and crisp viewing. Sound is good, soundbar makes it perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor,
      Awesome! We're glad your investment with your new TV is worth it. Nice to know you are enjoying the incredible picture, sound, features, and ease of use with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great sound, and easily programmable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied, Awesome! We're very happy to hear you like the ease of use and excellent picture and sound quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second TV I bought. It works great with all the Google Home devices in my house

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamP,
      Thank you so much for such a great review! We're really glad how much you are enjoying the amazing features of your new TV. Nice to know how it perfectly works with all of your Google Home devices. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Satisfying TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Starts up immediately without the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanW, We are happy that you are satisfied with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you so much for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Its a jump off

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is everything i love it! And the people were super friendly especially jerrel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yahya,
      Thank you so much for the 5-star rating! We're glad to hear your enjoyable shopping experience. Nice to know your easiness in setting up your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv and everything about it...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lady, We are thrilled to hear that you absolutely love your new Sony BRAVIA X80K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    85 in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tv. If i win gift card i will let everyone know

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KishaJ, Thank you for the 5-star rating! We are glad to hear that you are loving your new X80K TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Recommended!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. For the price, it’s perfect. Definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseM, We are happy that you now have a perfect smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US