Customer Ratings & Reviews

Hi MichaelW, We are thrilled to hear that you love your Sony BRAVIA 4K smart Google TV. We appreciate your feedback. Thank you for your purchase. Enjoy! Vincent

Hi BestbuyTVPeopleAreBest, It's great to hear that you were assisted well by our local dealer. We hope that you also like your new BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for choosing Sony! Vincent

Hello StevenV, Thanks for the 5-star rating! We are glad that you love your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. -Craig

Hi DulceO, Awesome! Thank you so much for sharing your experience so far with your X80K LED 4K Ultra HD Google TV! We're extremely pleased to hear you love everything about your new BRAVIA TV and you are overall satisfied with your purchase. Thank you for your purchase and for giving the product a perfect rating! -Jess

Hi OrlandoR,

Thanks for sharing your review and experience with the X80K. Your feedback is greatly appreciated. For product safety, two or more persons (three or more persons for 214.8 cm (85 inches) and above TV) are needed to transport a large TV set.

In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Sincerely,
-Ralph

Hi MarselC, We are thrilled to hear that you now have the perfect smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent

Hi JoseM, We're very happy to hear this feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hello PrettyChocolate, We are thrilled to hear that your new Sony BRAVIA is the best TV you have purchased. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent

Hi ChristopherM, Thank you for the feedback on your experience with your KD85X80K. We're sorry to hear about the sound-related issues you're having. Please follow the general troubleshooting steps on this link to resolve the issue:

https://www.sony.com/electronics/support/articles/00200862?utm_source=glean

If you're unable to resolve the issue, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi Highfour137,
Thank you for the 5-star rating! We're glad you love your new TV. For wall mount, these TVs works with VESA compliant wall mount bracket with a screw hole pattern 15 3/4 x 15 3/4 in (400 × 400 mm). For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Wall mounts come in many shapes and sizes. The various shapes and sizes are meant to try and meet the performance needs, space or wall requirements, desired styles and safety. For more detailed wall mount specifications and Sony recommended wall mounts, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00124300

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi JoelR, Perfect! We're thrilled to hear you like the amazing picture quality, especially when playing video games and watching movies on your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi PAPAof7,
Awesome! We're happy to hear your enjoyable shopping experience. We're glad you found the best TV that perfectly suits your basement. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY and enjoy your new TV! - Kris

Hi JohnD,

Thanks for sharing your review and experience with the X80K. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "123" button on the remote, it will make a number pad appear on your screen when needed. Some features can be accessed quickly by pressing the Quick Settings (gear icon) button of the remote control. Please refer to this link for more information:

https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Sincerely,
-Ralph

Hi WilliamC,
Thank you for your time writing this review. We're sorry to hear that we were not able to meet your full expectations with the picture quality of your X80K TV. Allow us to help turn this to a better experience.

TV display may also vary depending on the source, device, connection, and content you are watching. The X80K TV has picture settings which allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. For more information on how to adjust the picture settings and enhance your viewing experience, please check these links below:

Adjust the picture settings on your Google TV
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean

Experience high quality picture with your 4K TV
https://www.sony.com/electronics/support/articles/00245141?utm_source=glean

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris

Hi HieuN,
Thank you for the 5-star rating! We're glad to hear you like the high quality picture and on time delivery of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris

Hi rosy24, Thank you for purchasing the Sony X80K! We're delighted to hear you're satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi YasmanyJf, Fantastic! Thank you for giving the X80K a perfect rating! We're so glad to hear that you're loving your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thanks for choosing Sony! -Sam

Hi Eduardos,
Perfect! We're really happy that you love your Sony TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris

Hi DomingoleoS,
Thank you for sharing your great experience with us! Your satisfaction with our product is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for the recommendation and for choosing Sony! - Kris

Hi myles,
Thank you for your time writing this review! We're delighted to hear your enjoyable viewing experience with your X80K TV. However, we do apologize if there are apps on the TV that you can't download. Google Play Store on Android TV only displays apps that are supported by the TV, so apps that are not displayed are not supported at the moment. Not all apps for other Android devices, such as smartphones, can be used with the TV.

Apps can be purchased through the Google Play Store if you are logged in using your Google ID. If there is an Android TV equivalent, you can also install apps you have already installed and paid for on your Android mobile devices for free.

For more information on which apps can be installed on your Android TV or Google TV, please refer to this link: https://www.sony.com/electronics/support/articles/00147386

We appreciate your feedback. Thanks again for purchasing Sony! - Kris