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Customer Ratings & Reviews

Your price for this item is $1,519.99
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Customer reviews

Rating 4.8 out of 5 stars with 763 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 763 reviews
  • Rated 5 out of 5 stars

    BA TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Color clarity great. Conectivity good also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi matwheel,
      Thank you so much for such a great review! Your satisfaction with the amazing picture quality and connectivity with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    home appearance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was professionaliy done, the guys were very courteous

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi character,
      Thank you for the 5-star rating! We're really glad how your new TV was professionally installed by the technicians. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV is great it took a while to get used to the Google TV remote now I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RonaldJ! We're thrilled to hear you are overall pleased with the amazing features and performance of your Sony X80K. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best investment I've ever made. I will be buying a few more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Honeybee,

      Thank you for the purchase! We're glad to hear that you love your new Sony television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We're hoping for your next Sony purchasd and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good went from 75 to 85 but really can’t tell difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That nice to hear, Maria! We're glad that you are happy with your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Craig Sony_US

  • Rated 4 out of 5 stars

    85” Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv a month ago and it’s looking great! Customer service during purchase was great as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Green, We are happy that you now have a great smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    TV settings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great just set the color settings for The tv and you’ll be great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaJ,
      Thank you for your time writing this review! Glad to hear you like your X80K TV especially after changing to your desired color settings. You may find this link helpful on how to adjust the picture settings for best picture quality and enhance your viewing experience: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean

      We appreciate your feedback. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics awesome features overall its a great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura,
      Thank you so much for such a great review! We're really glad you like the picture quality, features and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When that you canw ti that too y wnet to how did yky do that rog

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael4669,

      Thank you for the 5-star rating! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    At my home movie theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i feel like i got a movie theater at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Mingo! We're so glad to hear you are satisfied with your purchase and you feel like you are in a movie theater. Good to know you're having an enjoyable watching experience with this great TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Samsung Comparable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Compared to the Samsung, this one has brighter panel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anon,
      Awesome! We're glad to hear your satisfaction with your new TV. You definitely made the right choice. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy..... always going to be a Sony man......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveM,

      You made the right choice! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Like the the remote. Great google features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenB,
      Awesome! We're glad to hear you like the functionality, remote and Google features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The expert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv on the wall really well good job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nelly09,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome viewing experience. I would recommend this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rufus,
      Thank you for such a great review and recommendation! We're glad to hear your enjoyable viewing experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Everyone loves it. Looks good on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvaC,

      Fantastic! We are happy that everyone in your house loves our KD-85X80K. We also appreciate your great feedback with the good-looking appearance of the TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin tv for the price! Sony is the top brand for tvs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Muhammad, We are glad you like your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and great customer service well explained

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanQ, We're glad to hear that you like your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you. ~Craig Sony_US

  • Rated 3 out of 5 stars

    Broke within 24 hrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy this TV after I had two failed tv purchases at Best Buy with a LG. The tv showed up and worked for one day. By the second afternoon the tv would turn on but the screen was pixelated and there was streaks both vertical and horizontal. The replacement tv has worked so far but after 2 other failed tvs this is more about Best Buy and their shipping and handling rather than the tv quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielW, we're sorry to hear that you have an issue with your SONY unit. Please isolate the issue by following this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00032635

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X80K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      ~Earl Sony_US

  • Rated 3 out of 5 stars

    85 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One audio port does not work. I just used a different audio port which worked fine. Also, no booklet that described how the tv worked or what connections or ports to hook up to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceC, We are sorry to hear that one of the audio port does not work. This is definitely not the experience we'd like you to have. There's a downloadable copy of the Help Guide, Start Up Guide and Manual available on Sony's website.

      For reference, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k

      We'd like to know more details about the issue with the audio port. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the X80K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US