Customer Ratings & Reviews
- Model:
- KD85X80K
- SKU:
- 6501505
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 85" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing its vibrant colors and cinema-like viewing experience. The TV's ease of use and competitive price point are also frequently praised. While some users noted the weight and a less-than-intuitive remote, the overwhelmingly positive feedback centers on the impressive display and user-friendly interface.
This summary was generated by AI based on customer reviews.
Broke within 24 hrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy this TV after I had two failed tv purchases at Best Buy with a LG. The tv showed up and worked for one day. By the second afternoon the tv would turn on but the screen was pixelated and there was streaks both vertical and horizontal. The replacement tv has worked so far but after 2 other failed tvs this is more about Best Buy and their shipping and handling rather than the tv quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielW, we're sorry to hear that you have an issue with your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00032635
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
- Pros mentioned:Picture quality
Sony no baloney !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned on tv quickly set up, soccer was on, and the picture out of the box was phenomenal! Love Sony, hopefully it will be a long long friendship!
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic! You've made a great choice, Rick! We are happy that you are satisfied with the ease of setup and amazing picture quality of your new KD-85X80K.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for the love and for trusting Sony!
- Romeo
El chueco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all is a good led tv and the material quantity is good,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestview, We are glad that you like the overall quality of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
85 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One audio port does not work. I just used a different audio port which worked fine. Also, no booklet that described how the tv worked or what connections or ports to hook up to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceC, We are sorry to hear that one of the audio port does not work. This is definitely not the experience we'd like you to have. There's a downloadable copy of the Help Guide, Start Up Guide and Manual available on Sony's website.
For reference, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k
We'd like to know more details about the issue with the audio port. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the X80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Truest brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and dependable trusted entertsinjng good brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SumanS,
Thank you for the continued trust you have put in our brand! Your purchase allow us to continue to do what we love and provide you with quality products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY and enjoy your X80K TV! - Kris
- Pros mentioned:Picture quality
2nd Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new tv has been good. Colors are better than my 10 yr old tv. The Google interface is quirky but manageable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RememberThePictures, Awesome! We are glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice 85" TV at an affordable price. Built in sound is adequate, no need for sound bar (for me).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT, We are glad that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
The theater.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Great for sports. I an a senior and watch a lot of tv sports and game showes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErnestR,
Thank you for the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Sony x85 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have had any type of problems out of the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorianD,
Awesome! We're happy to hear you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We fully satisfied with our recent purchase of 85" Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DioscoroC,
Thank you for such a great review! We're happy to hear your satisfaction with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Sony 85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in to buy a Samsung. After listening to the Best Buy employee I was convinced to buy this Sony. I should have went with Samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MargoS,
Thank you for your time writing this review. We're sorry to hear that we were not able to meet your expectations with your X80K TV. This is definitely not the news we'd like to hear from our customers. Allow to help and turn this to a better experience.
May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Buyer beware
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the associate led me to believe. Fast moving scenery makes the picture pixelated and has a bad soap opera effect
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Musiclover,
Thank you for sharing your honest review. We apologize that it didn't live up to your expectations. We value your input and appreciate the feedback. On some screens, sports and fast action scenes go by in a blur. Our Motionflow XR refresh rate technology keeps movement smooth and clear, allowing fast moving action sequences in sports and movies to be seen with lifelike clarity which results in less motion blur and afterimage, more flowing motion. As a suggestion, picture settings also allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your Google TV. For more information, please visit the link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00190409
If you need further assistance regarding your concern, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K.
We appreciate you and thanks for letting us help assist you.
Sincerely,
Jess
- Pros mentioned:Picture quality
Sony TV is best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and sound:-) A really nice 85" TV at an affordable price:-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rusinki, Great! Good to hear that you like the picture and sound quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, great picture, very clean, everyone loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DocJ, That's awesome! We're thrilled to hear you like the great picture quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Tv quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful quality, size, colors, looks.. all awesome..
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect! We're glad that you are satisfied with your new Sony TV, ManishG. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig
Dissatisfied Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony must have a problem with their televisions was my 2nd Sony TV that went out in less than 1 1/2 years. They're just not lasting. I guess I will have to return to there competitor.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am happy with the 85 inch TV the color is not as bright as the one TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FlorenceB, We are glad to hear that you are happy with your new Sony BRAVIA 85-inch 4K smart Google TV. You can always adjust the picture quality, especially the brightness of your BRAVIA according to your preference by going to its setting: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced another Sony that broke down after 4 years. The picture quality is not a good as my last one.
No, I would not recommend this to a friendOwner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the tv is being replaced and it was a pleasure to deal With your staff at the utc store ( BRUCE)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayS, We apologize for any inconvenience that you experienced with your previous TV, but glad to hear that you're getting a replacement unit and you had an amazing customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Blurred Screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when you turn it on it starts off with a blurred screen,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NaomiL, Thank you for choosing Sony. We would like to know more about the issue that you are having with your Sony TV. In the meantime, please try checking if the issue occurs on multiple inputs, channels or the built in application of the TV. You may also find our article link helpful in isolating the issue further:
(My TV has lines on the screen, blurred picture, double images, or odd) colors
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x80k/articles/00032635
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl