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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 737 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals are not nearly as vibrant as my other OLED tv but for the price and size this is a good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello xmetalllx, We are sorry to hear that for you, your BRAVIA is not nearly as vibrant as your other OLED TVs. You can always adjust its picture quality according to your preference from its picture settings: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html. Despite your concern, we are glad you still like your Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool big TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Wish it was compatible with the Spectrum App.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mzar, We're glad that you are enjoying your new TV. The Spectrum TV app is not currently available. However, you can use the built-in Chromecast feature to cast content from the Spectrum TV app and common apps you're using to your TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 85 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Long time Samsung advocate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CBERNARDO,

      Thank you so much for the 5 Star review! We are extremely pleased to hear you are satisfied with the incredible picture quality of this TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and picture, and an amazing refresh rate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JS11, We are happy to hear about your experience with your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscale all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!! The 4K quality and picture is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelsey, we're glad you like the picture quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 Inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) The biggest screen 2) clear picture 3) Good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AMIR, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set. Two people needed to unbox. You'll need a big wall hang the 100 pound unit. Geek sqaud did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Thank you for the review and we are glad you had a great experience with our customer service representative. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture on large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, so far so good. We dont use the smart TV part of the TV. We use Roku with no problem

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cleveland We're glad that you like the picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I’m very satisfied so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigU Great! We're thrilled to hear that you are enjoying the picture and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray product and crisp picture really amazing sheesh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coutch88, thank you so much for the perfect star rating! We are so happy you are satisfied with the outstanding picture quality of your 85" X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price , It was great that Sony gives a 120 refresh rate with this time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaliLuv69, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous tv and picture. Amazon had it cheaper so we had Best match Amazons price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the review Ross. We're glad to hear that you love the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your feedback and offering a fantastic rating on the product! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV. Bad remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Horrible remote. Steve Jobs would have someone’s head if they turned in this remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stretchscience, Thank you for the feedback on your experience with your new KD85X85J. We're glad you like the great picture quality of your new TV. Please let us know the issues you're having with the supplied remote control so we can better assist you. Please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality. You just have to find a show that filmed with HD. TV os very fast. It does operate at a snails pace to CEC or home automation systems. And using the ARC takes a while to turn on. Although I use audio equipment, the sound from the television is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sylvester, Great! We're delighted to hear that you like the picture and sound quality and fast response of OS. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    It's a TV.... a really BIG TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV has been stellar. Even though it is a smart TV we still have it hooked up to a computer and are using it as a monitor. We access all of the streaming channels through the computer instead of using the Smart TV... only because it's what we're used to doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EasyE, Thanks for sharing the experience. We're glad you love the TV. The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and great picture. The black sometimes looks grainy, but overall its an amazing picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenL,

      Awesome! We are really thrilled to hear you are satisfied with the amazing picture quality & overall performance of your newly purchased, 85" X85J. This TV features various settings related to the TV display such as color and brightness for picture quality, or screen size that can be adjusted to your preferences. To access the settings, on the remote control, press the gear (Quick Settings) button, then select Settings → Display & Sound → Picture → the desired option.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good picture, good sound & the Geek Squad made it all come together, nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baller, Thanks for sharing your experience. We're happy to hear that you love the picture and the sound of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony x85J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV . Has a lot of good features and love the size (I don’t need glasses to watch TV now)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crichfields,

      Thank you so much for your positive feedback! We are truly happy to hear that you are satisfied with the superb features and you love the big size of your new X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Installments!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and the two other women employees with him were great! They were very professional and answered all my questions. They went above and beyond to make sure we had what we needed and placed our televisions and mounts perfectly. I am so happy with the way our televisions are set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ashperkinsaziz,

      We are glad you had a great experience with our customer service representative. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your television!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fathers Day Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around TV for the money. Geek squad did the install in no time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomS, Thanks for the review. We're glad you're TV was handled professionally. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for choosing Sony! -Craig Sony_US