Customer Ratings & Reviews
- Model:
- KD85X85J
- SKU:
- 6453209
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and smartest tvs I’ve ever owned. It’s been a couple of weeks since I got it and still haven’t figured everything out on it. But I like it !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigTV, We're glad you like the features of the TV. Surely in short time you''ll master all the settings, menus and features of the TV and you'll definitely enjoy it even more. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
Love our new 85" Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv! Both the sales person and tech crew that delivered and set up our tv were awesome! Then the tv went on sale and they credited us for the price difference!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, We ar glad to know that you love your brand new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Sony 85" X85J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lives up to its reviews and the installation was seamless> the installers were very professional and had it done in no time, well worth it for this size TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickC,
Thank you sharing your great experience! We're glad how your TV was professionally installed. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris
The Best Choice I could have made
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a GREAT TELEVISION!!! I’M EXTREMELY HAPPY WITH MY CHOICE!!! I’ve always been in love with Samsung until I had the opportunity to own this beautiful television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MalikN,
Wow! Thank you so much for the perfect star review!
We are really thrilled to hear that you are extremely happy with your purchase and you are satisfied with the exceptional performance of your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Awesome performance, High Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this model, friendly user. There’s no much thing to do just so to set it up. My favorite part is the Google tv is a lot better than fire stick and roku.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Remar,
Thank you so much for the perfect star review!
We are so happy to hear that you are satisfied and you love the exceptional quality, user-friendly interface, Google TV feature, and superb performance of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Apple TV King
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and knowledgeable, made great suggestions. I ended up buying something different as a result of his recommendation and it turned out to be the right choice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleTvKing, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture, love the built-in Google tv. If you have a big empty wall this will fill it nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect! We're glad that you are loving your new Sony 85 inch X85J 4K LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the time of purchase at Best Buy, which was very good all the way to the delivery and set up from the Geek Squad. My experience was great. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Awesome! We're glad you had a great experience with our customer service. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
We Love it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just love this TV. Love the ease of use with voice control and it can connect to Alexa. And it is big!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VinceB, That's awesome! We are thrilled to know that you love your Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
85” Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot wait to get my new tv installed on Jan 4th. My salesman guided me to something new other than what Icame in to buy. Very happy about that
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Leneandtv,
Thanks for commenting!
We are so happy to hear that you had an enjoyable shopping experience with Best Buy.
For the 85" X85J- Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great tv, Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new home were building. Its still in the box. We bought it because of the great deal Best Buy had on such a great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRYT, Thank you for the 5-star rating! Choosing this TV will definitely be worth it. We're really excited for you to have an enjoyable immersive, engaging cinematic experience in your home with this incredible TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your purchase and for choosing Sony! -Jess
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, as advertised. Unfortunately you need to purchase 4K/UHD streaming device upgrades (Netflix/Hulu/etc) to maximize TVs capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CWsony,
Thank you for the review and we appreciate the 5-star rating. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Great choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched numerous Smart TV’s and thought this was the best choice. I was right! It’s awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello huntandshoot,
Wow! Thank you so much for the perfect star review!
We are so happy to hear you find our 85" X85J perfect for your needs.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Sony - 85" Class X85J Series LED 4K UHD Smart Goog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for on sale price, obviously outclassed by more expensive QLED models for a lot more money though. Waiting to be matched up with some high end home theater, I've always been way more A Sound Guy anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSonyGuy, We appreciate you sharing your feedback. We're glad to hear that you're satisfied with your purchase. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
No rewards????
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that i did not get Ny rewards for this purchase. I tried to chat with someone and they couldn't tell me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bobby,
Thank you so much for your purchase.
While we are pleased you are satisfied with the overall performance of your new 85" X85J, we are really sorry you are encountering an issue with the rewards program. If you are pertaining to the Best Buy rewards program, then we highly recommend contacting their customer support for best assistance.
If there's anything we can do to help or you need technical assistance with our product, please email the information below to socialsupport@am.sony.com so we can better assist you:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
For the X85J- Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
Bravia
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with my tv experience when I visit this Best Buy. Have brought several Sony televisions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 300dollardownDdrain,
Amazing! We are truly happy that you are having an enjoyable viewing experience with your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Outstanding service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your "geek squad" were on time very friendly. They set up and walked me through the new TV. Service could not have been better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi webster1955, We are glad to hear about your experience. It's nice to hear that you were assisted well by our local dealer. We hope that you also liked your new Sony Bravia 4K TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent
Great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. On time, did a nice clean and efficient job setting the TV and the mounting process, I'm happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magnificent, Perfect! We're glad you're all set with your TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
purchase of TV and speaker system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchases and the recommendations that were made as well as the service received for the installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bones, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
Mother’s gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was my wife mother’s gift, she was shocked with her surprise and she is enjoying every minute of it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sebas, Thanks for sharing your stories. I totally agree. This TV is the perfect gift for mother's day. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for choosing Sony! -Craig