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Customer Ratings & Reviews

  • Front. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Angle. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Left. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Back. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 1. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 2. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 3. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 11. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 12. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Alt View 20. Sony - 85" Class X85J Series LED 4K UHD Smart Google TV - Black.
  • Sony - X85J Series Overview video 1 minutes 16 seconds
  • Sony - Google TV Beyond Overview video 0 minutes 30 seconds
  • Sony - Motionflow XR Overview video 0 minutes 39 seconds
  • Safely Unbox Your Sony TV video 2 minutes 58 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds

Sony - 85" Class X85J Series LED 4K UHD Smart Google TV

Model:
KD85X85J
SKU:
6453209
Highly rated by customers for:
Your price for this item is $359.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 737 reviews

  • Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv we really love watching some nice movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzmins,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this new tv for our game/movie room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hart, Perfect! The 85 inch X85J 4K UHD surely is a great fit for your game room. We're glad that you like the picture and sound quality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good but the width of the stand is a problem if you want to put it on the stand. It is difficult to find the good stand for the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prakash, We're glad that you loved your TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig Sony_US

  • Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great for gaming. Had it professionally installed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JEC19, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great unit and the sales person was quite helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, Awesome! We've glad you're satisfied with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store service and delivery were both great price was good for a 21 model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sony1, Great! We're glad that you are satisfied with your shopping experience. You'll surely love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smart TV. Conveniemt, user friendly amd a great price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMartin,

      Thank you for the 5-star rating and we're glad you like the user interface of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • 85” Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! Best Buy did the installation and they were fabulous!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 85television, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Great Customer Servive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television. Geek Squad was great installing our purchases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, We're very happy to hear you had such an amazing customer service experience and thank you for purchasing the Sony KD85X85J! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Wow, love the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing. The tv is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Pleasedowner,

      Amazing! It is really lovely to hear you are satisfied with the installation service and incredible performance of your new KD85X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, you can’t go wrong with Sony, we recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn,

      Perfect! We are incredibly pleased to hear you are happy and satisfied with the superb performance of your newly purchased, X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for recommending our X85J and for choosing Sony!

      - Romeo Sony_US

  • Tv mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing they knew exactly what to do!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thank you so much for your positive review.

      We are extremely pleased to hear you are satisfied with your purchase and with the great service of Best Buy Geek Squad.

      For the X85J- smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Overall Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service and very professional staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pdove, Perfect! We really love to hear you like your new Bravia TV and everything was handled professionally. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this awesome feedback and for choosing Sony! -Jess Sony_US

  • SONY 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Glad I painted the wall before the install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WaterlooBoy7,

      Thanks for commenting!

      We are extremely pleased you love your new 85" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Committed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were committed to solving the issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bonnieboo,

      Awesome! Thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the great technical support and overall performance of our X85J.

      For the X85J- Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Sony x85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give it a 5 stars because I really like this tv but it had to be replaced 2x because of power issue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      Thank you for your review.

      While we are glad you like our KD-85X85J, we are so sorry if you've encountered a power issue and that it had to be replaced twice. This is definitely not the news we'd like to hear from you. We are hoping that you are now having great experience with the latest replacement unit.

      For power/picture issues, some of these problems can be fixed by performing the troubleshooting steps on the article below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00153674

      If there's anything we can do to help or you need more information/technical assistance in the future, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you and your input, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Sony can come up with a better remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elEVM,

      Thank you for the 5-star rating! We appreciate the feedback regarding the remote control. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • 85” Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing and installation was fast and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Washeranddryer1, We are glad to hear that. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's like having a home theater in our living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaceyKramer,

      Perfect!

      We are so happy to hear you are happy with your purchase, and you are satisfied with the theater-like quality of your newly purchased, 85" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service and very knowledgeable staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Service, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

Page 34, Showing 661-680 of 737 reviews
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