Customer Ratings & Reviews
- Model:
- KD85X85J
- SKU:
- 6453209
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and excellent product. Always bestbuy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
Thank you for the 5-star rating and we are glad you're happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
PROFESSIONAL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate it the worker's we're professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tonlocss, We appreciate your feedback and we are glad you were assisted well by our local dealer. We hope that you are enjoying your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for trusting Sony! Vincent
Great new TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV value. I wish it had Comcast’s Xfinity app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AMDRyzenHackintosh,
Thank you so much for the 5 Star rating!
We are really thrilled to hear you are happy and satisfied with the overall performance of your new 85" X85J.
We are sorry if it currently doesn't support the Comcast’s Xfinity app. We greatly appreciate your feedback. As an alternative, if your phone or tablet supports Comcast’s Xfinity app, you can simply use this feature from the Xfinity app to cast the content to this TV. For more details on how you can use the built-in Chromecast of our X85J, check out the following link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00135368
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Jose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.Amazing deal. Excellent customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Thanks for sharing your feedback. We are glad to hear about your experience. We hope that you also liked your new Sony Bravia TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscale all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Vincent
85” Joy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watching the football games, movies and YouTube.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manny, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv, I dont know what to say other than that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruh, thank you so much for your positive feedback! Your kind words are really appreciated.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our sony television, it was a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony85, thank you so much for the 5 Star review!
We are really delighted to hear that you love your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Not as clear with sports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok it’s not as clear or crisp like my LG, Returning for something else
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SumYumGui,
Thank you for reaching out to us. We're sorry to hear the issue that you are having when watching a sport content. For best picture quality, you can configure various setting related to the TV display such as color, contrast, motion settings, and brightness that can improve the viewed content on your TV. You may refer to this link on how to adjust the picture settings on the TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00263533
May we also contact you to help? Is so, please email the information below to socialsupport@am.sony.com so we can better assist you:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We do apologize for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Keis
Absolutely love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv we love it..............................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gucci! Thank you so much for the 5 Star rating! We are so happy to hear you love your new X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv! Best buy I ever made! Family time made even greater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoF, Thanks for sharing your experience with the Sony 85 inch X85J TV. We're glad that you are impressed with it. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We appreciate the recommendation and thank you for choosing Sony! Regards, -Craig
Blurry Blurry
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not good at all. Very Blurry. I feel like I am the only one here with a bad review…maybe I got the lemon? Only time picture is good is when you stand super far away. I have 2 Samsung Q90’s and they are incredible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeteBrigidaIII,
Thank you for sharing your experience with the 85 inch X85J 4K LED TV. We're sorry if the picture quality didn't meet your expectations. Allow us to make this a better experience for you. Are you watching from your streaming apps or from an HDMI input? Are you using high-speed HDMI cables? If you're watching from streaming apps, make sure to have a high speed internet connection. Low speed can directly affect the picture quality of the movies you are watching.
In the meantime, you may also check the link below. It contains troubleshooting steps which you can follow to isolate your issue.
https://www.sony.ca/en/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00032635
If you need further assistance on your TV, feel free to contact us by sending an email to to socialsupport@am.sony.com with the following information:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
-Craig
It’s BIG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a used tv, pretty awesome, picture not top notch tho. But if you want perfect go with OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bday, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv . glad that I join tech services, they mount my tv on wall for free .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanu,
Perfect! We are really thrilled to hear you love your new 85" X85J!
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Do Not Buy Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 01-17-22. Sony Customer Support stated TV would have to be replaced 09-27-24.
No, I would not recommend this to a friendBasement Renovation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV as part of a basement renovation. I will update review after installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMorton, thank you so much for your review. We are hoping that you will enjoy your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great Start!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv has been a good purchase. I'll review once again in a few months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QualityoverQuantity,
Thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the overall quality and performance of your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
85” Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but not the clarity I sought picture wise.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DLawson,Thanks for the review/feedback. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your feedback and offering a fantastic rating on the product! -Craig
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman indicated installation included and it was not.
I would recommend this to a friendSony85
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied.Great Unit. I will recomended to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 85Sony, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Jay
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked better in the store,even after tweaking the settings. The blacks are good. Overall picture is kinda grainy. Going back to Samsung next time
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for your review.
We are really sorry if the picture quality of our X85J did not live up to your expectations. This is usually not the case, and definitely not the viewing experience we'd like you to have on our premium TV.
When are not sure what external devices or streaming applications you are playing. However, you may try following the steps below to isolate the problem:
The overall picture quality of our TVs depends on the signal and content. This issue can be fixed by changing the picture settings according to your preferences. You may check out the link below for more information:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00263533
If you are playing an external device, please also try following the steps on this link to further isolate the problem:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo