Customer Ratings & Reviews
- Model:
- KD85X85J
- |
- SKU:
- 6453209
Customer reviews
Rating 4.7 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 5 out of 5 stars
Samsung 85 inches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Nice TV. The color is brilliant. No glares. Lots of options to choose. Feels like watching in the movie theater. Also, liked the base of the TV, sturdy. Samsung brand is better than Sony that is why we exchanged it. Overall, we are satisfied with our purchase and the price is right. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you for your review. We are really if the overall quality of our 85" X85J didn't live up to your expectations, and that you've decided to exchange it for a different brand.
We appreciate your feedback, and we are hoping you will consider Sony again in your purchase.
Best regards,
Romeo
Rated 5 out of 5 stars
Any Sony tv is a good purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great no problems at all flawless screen I recommend this tv but sadly it is no longer available but any Sony tv is a good purchase I honestly feel like they were built to last years unlike the Sony PlayStation consoles I swear those things after a year sound like jet engines LOL
I would recommend this to a friend- Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally saw a Samsung online that I wanted to buy but when I got to the store the Sony just looked so much better quality. This tv is huge and is very quick response. Picture quality is great. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dean, Thanks for purchasing our product. We're glad you found your perfect TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
First, but won't be our last Sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first Sony television that we have purchased, We bought it to upgrade from our 65" Sharp 1080p LCD television we purchased from Best Buy in 2012. Seeing as how we don't upgrade too frequently, it is obvious that the picture in this 4k is much better than the one we previously owned. We use it in our living room to watch TV, sports, movies, and all the streaming things we do. We walked in to the store on black Friday to get a Samsung that was on mega sale, but ended up getting this instead. It works very well, looks terrific, was priced right, and has a wide angle to view. We are very happy with the purchase. Best Buy Geek Squad installed it perfectly as well, and explained how the remote works, which is good because there are no external buttons on the television itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi boomertracy,
Fantastic! You've made a great choice! We are really thrilled to hear you are very happy with your first Sony TV, 85" X85J. We are also delighted you are satisfied with the incredible picture quality, reasonable price, feature, and good-looking design of this TV, and with the great service of Best Buy Geek Squad.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Sony Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, color, sound and value. Easy set up and great size
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JP3018,
Thank you so much for the 4 Star review!
We are really delighted to hear you are satisfied with the amazing picture quality- especially the color, great sound, reasonable price, ease of setup, and size of our 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” 120Mhz TV better than going out to movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, picture, and features. We have a large room, but the 85” 120Mhz screen is like being at the movies from 15 to 20 feet away. Built-in Android OS was easy to set up, has built-in additional Apps for AppleTV, Netflix, Hulu, Spotify, etc. Also, if you download Google TV to your phone, anyone in the family can use their phone as a remote control to the TV (arrow/select, keyboard, and voice controls all work). The picture is gorgeous. When I was in the store, the picture stood out from other TVs. Just make sure you buy the sturdiest wall mounting bracket you can get if mounting to the wall like I did. I was glad I spent a little extra for a heavy-duty wall mount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there mlove29, Perfect! We appreciate you sharing your experience with this TV. You must be enjoying this a lot including all the features it came with. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for choosing Sony! -Craig
- Pros mentioned:Color
Rated 5 out of 5 stars
HAPPYHAPPYHAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE DEFINITION AND COLORS ARE INDISCRIGALE SHARP BRIGHT AND THE AUTO LIGHT ADJUSTMENT IS GREAT. THE SMALL DERAILS THAT YOU CAN SEE IS SURPRISING. THIS IS MY FOURTH HC TV AND IT IS THE BIGGEST AND BEST YET.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PAPABEARSLARE, thank you so much for sharing your awesome experience!
We are truly thrilled to hear you are happy and satisfied with the exceptional picture quality, size, and fantastic performance of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Big screen happiness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness and vividnesses of the color is nothing short of amazing. Processor is FAST. Sound is very good too. Wish the remote was lighted at night but it’s not a big deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junk, This is great to hear. We're glad that you love the picture quality and the processor of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig
- Pros mentioned:Picture quality, Tv size
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is awesome! Besides the fact that it is huge, it is so clear! This TV comes with the Zumo app which is access to about 200 channels! I love the TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyC, Thank for the review/feedback. We are happy to hear that you are satisfied with the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Movie theater experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works amazing. I was worried that with the 85" size the picture would not be crisp, and this tv prevailed, as the picture is crisp, little to no motion blur, its as though i was at a movie theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crux, awesome! We really feel your happiness with our KD85X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for purchasing our 85" X85J and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
85' Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning to navigate my new Sony, but every feature I learn makes me love it more. Great picture and super colors, now I need to find the right sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AWESOME, Thanks for sharing your 5-star review and impressive experience with your new X85J TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture, great colors, and overall smart Google TV features. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for Sunday on the couch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a monster of tv. Sony gets right. Magnificent quality of image. Been watching sports on hd looks great. Remote it’s easy to use. It’s heavier than most tvs, just understand it’s 85”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terminator, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Super Bowl Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased TV Super Bowl weekend due to my current was not working properly. Picture quality is amazing. I was concerned that I would lose sharpness in the picture due to size of screen, not at all. I am very satisfied with the Quality and set up of TV was simple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meteors, You've made an excellent choice! We're pleased to hear you like the amazing picture quality of your new Sony TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have purchased Samsung TVs. For the size I was looking for and quality the Sony is by far the best bang for your buck, especially with the sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DTrain,
Wow! You've made a great choice! We are extremely pleased to hear you are satisfied with the exceptional quality, size, and discounted price of our KD85X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!!! I purchased this tv to relieve eye strain. I can see the guide very well on this beast. Great picture and vibrant colors with easy navigation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTV, Thanks for purchasing the new 85 inch Sony TV. We're glad to hear that you like the picture quality of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.Enjoy! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
One word “Amazing”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has an amazing picture. It has “inky” black’s and beautiful color. The rtings website review is on point. We are very satisfied with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joshuak3nt, We're so happy to hear that you're satisfied with the TV. We're glad that you love its amazing picture. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV it’s the Best bang for your Buck in terms of value. I come from having a Samsung and this Sony blows away the dark colors of my Samsung. I really like the menu and remote. Only downside to this TV is the TV speakers. They are okay nothing to brag about. But most TVs now do not have very powerful built in speakers. Would recommend to buyer who watches dark movies as well as action. If your hanging this on a wall get a mount that will hold a lot of weight. This TV is over 100 pounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cody, wow! Thank you so much for your positive feedback. We are really delighted to hear you are satisfied with the incredible quality of our X85J compare to your previous TV. We appreciate your input on the TV speakers.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great TV with one major drawback
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being just an LED TV, nothing close to QLED or OLED, which are much more expensive TVs, this one checks all the boxes as far as picture quality, refresh rate, contrast and connectivity. However, there is one small issue I have ran in to. After a couple of days, the SONY X85J will lose connectivity with my WIFI. The TV will not let me turn WIFI back on. If I try this, when you leave the menu and go back, WIFI will still be turned off. The only way to fix this is to reboot the TV completely. I have Google WIFI and none of my other 45 devices have any issues with WIFI. So, I'm going to chalk this one up to purely a SONY issue. This nocks 2 stars off a relatively nice TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rcsv, thank you for choosing and purchasing our product. We're glad you are enjoying your new OLED TV. We're sorry to hear that you have a Wi-fi connectivity issue with your SONY unit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00184183
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
Rated 4 out of 5 stars
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service very helpful very respectful always loved to go best buy well organized easy to find what we need awsome
I would recommend this to a friend- Pros mentioned:Ease of use, Tv size
Rated 5 out of 5 stars
Great value and quality for an 85"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV has a great amount of new features and tech for the price. The setup is easy and the size of the TV for the price is a great value play.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ndnaton1383, thank you so much for the 5 Star review! We are really thrilled to hear you are happy and satisfied with the superb features, price, ease of setup, and overall performance of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo














