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Customer Ratings & Reviews

Your price for this item is $643.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 504 reviews
  • Rated 5 out of 5 stars

    Bought a tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best best buy location ever helped me with what i really need with no hassle all employees are very proffesionala

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xbox,

      You made the right choice with the Sony X85K! We're glad that you were assisted professionally. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear, rich colors and contrast, budget friendly price for a high end TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRitter, We are glad that you like the picture quality of your new Sony BRAVIA 4K TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv ! Love this smart tv. This was my favorite purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Suprised it’s working good since it’s open box but I’m happy I bought a warranty anyways

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JackS,
      Good purchase! We're glad that you are happy with your new Sony - 85" Class X85K 4K HDR LED Google TV and it worked perfectly fine. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv great picture, color and sound! You must get one today.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelanieC, Thank you for sharing your awesome review! Choosing this TV will definitely be worth it! We're glad to hear you are pleased with the outstanding picture and amazing performance of your new BRAVIA X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    My Tv Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!...I watch my favorite movies and series so beautiful images ,so clear the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaV,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love the clear picture quality of the TV for your movie watching experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great product, I couldn’t have asked for a better TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeU, we're glad you like our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony - 85 Class X854K HDR LED Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm verry happy with my TV. I love it great system wish would a bought it before but was waiting for a right price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIRKO, We are thrilled to know that you are very happy with your Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 85" TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been our favorite brand! We will definitely be sticking with it, this TV is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MckaylaE,
      Thank you for the continued trust you have put in our brand! Your purchase allow us to continue to do what we love and provide you with quality products. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    X85K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my X85K Google TV. An amazing quality TV from sound to pictures. Easy to talk it using a sleek remote control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kferreira, We are thrilled to hear that you love your Sony BRAVIA X85K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big tv with nice viewing angles and doesnt break the bank i LOVE THIS TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PerfectRadio,
      Awesome! We're glad we were able to give you a great deal. Nice to hear your enjoyable viewing experience with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love the Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great, love it!! I just bought it open box and it didn't come with a remote ):

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Almost zero lag. 4 stars because the first tv stopped working on day 5 and had to be replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thank you for your review.

      While we are thrilled that you are satisfied with the incredible picture quality and fast user-interface of the X85K, we are really sorry if you've encountered an issue with your first TV and that it had to be replaced. This is definitely not the experience we wanted you to have.

      We are hoping that you are now enjoying the replacement TV and if in case that you will encounter an issue, you can always visit our support website for help guides, manuals, and troubleshooting articles.
      https://www.sony.com/electronics/support/results?query=KD85X85K

      You can also contact if you need more information/technical assistance and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony - 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv once set up. Wasn’t that knowledgeable….so hired a “younger-one” that knows technology etc.!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skimmer, Thanks for the 5-star rating! We're glad that you are all set up. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it has everything on it I can know watch movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be buying another one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing television with beautiful graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing installing my tv and showing me how to use it.. I love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyT, We are glad to hear that you love your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sorta early.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seems to be working OK. For a real review, check back in a couple of years.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisD, Thanks for the 5-star review. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to buy the cheaper version 85 inch but they were sold out so opted to pay more for this one. Great picture and sound this is my second Sony tv replaced older Samsung models very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 92203, We are glad that you now have a great replacement smart Google TV for your old unit and that you are very happy with it. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great value for the price. Like a window into another world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnK, we're glad you like our product. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing SONY! ~Earl Sony_US