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Customer Ratings & Reviews

Your price for this item is $643.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 504 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv.. perfect for the family.. perfect quality everything just spot on amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryant, We are glad that you love your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the Sony 85 insh tv for my husband and what a great picture and price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors look great, automatically changes it to game mode when you turn on your ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michelle, We are happy you now have a great smart Google TV for your PS5. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good buy for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good tv with a good picture quality for the price. I would recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP, That's awesome! We are thrilled to hear that you like the picture quality of your new Sony BRAVIA LED TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love my tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like my new tv. we haven't really explored everything it has to offer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pattys, we're glad you like your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    85” Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice in TV’s for the price, couldn’t be more satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaydawg,

      Awesome! We're happy to hear you're satisfied with your Sony television. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great move to bu.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing all I need is here, free channel free movie free internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! Thank you for sharing your great experience with the KD-85X85K, Ronniel!

      We are so happy to know that it perfectly suits your needs.

      With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Husband’s Early Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Went from 65 to 85 inch. Able to watch box scores on big screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Simple, That's awesome! We are glad you now have a great smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, super installation from Geek Squad that was done right the first time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HWYman, That's great! With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony x85j 85” it’s amazing, my series X looks amazing at 4k 120 fps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Lucgamer! We are extremely pleased to hear your satisfaction with the expectational performance of our KD-85X85K, especially when using it for gaming at 4K 120 fps.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful image. Loving it. No one will be disappointed with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheldonA,

      Awesome! Thank you for the 5-star rating and we're glad you love the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sonytv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price. Whole sales and Geek squad installation was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joes, we're glad you like your purchase! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice for our space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is brilliant and colors so sharp. Really enjoy watching it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy2Wash,We are glad to know that you really enjoy watching with your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great choice as we wanted a bigger TV. Picture and sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StacyB,
      Perfect! We're glad you found the best TV that matches your needs and expectations. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5star to this Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its 85’ inch size incredible and increase grace of ur living Room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIKE001, That's good to hear. We are glad you love your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 1 out of 5 stars

    Terrible TV and customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had lines in it out of nowhere (after hanging 7ft high on the wall for 6 months). We paid for additional protection because Tatiana who sold us the TV said it could “literally fall off the wall” and Best Buy would cover it. She said that knowing we were installing ourselves, but later told us that she said that meaning only if Best Buy was installing (to clarify the tv did not fall off the wall). Sony would not cover the tv because it’s still under warranty through Best Buy, and they think it was physical damage (it was not). The TV was working perfect in the morning. We left the house (no one home, dog crated), came home to turn the tv on and there were lines in it (we also have security cameras- no one came into the house). I will not buy a Sony television or shop at Best Buy again. They were no help and I was so patient through the process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Better than tv being replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Color, brightness and contrast good. Easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Xlung! Thank you for the 5-star rating! We're thrilled to hear you are overall pleased with the performance of your Sony X85K and you like the user-friendly Google TV platform, easy to navigate, gorgeous picture, and overall performance. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV while on Black Friday sale. Good screen size for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chudoctah, we're glad you like your purchase! We hope you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and reasonably priced! The installer was very professional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DarleneD, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85 inchx85 4k hdr led tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our new tv. almost like being in a theater. Bright crisp picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PatriciaS, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US