Customer Ratings & Reviews
- Model:
- KD85X85K
- SKU:
- 6501506
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture with ps5 i had problems with the arc error but i buy new hdmi cables and it looks ok so far..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rudo, We're glad that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice and great for movies. Good picture wide screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaW, We are thrilled to hear that you like the picture quality of your new Sony BRAVIA LED TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be too big, but it's the perfect size and the picture is pretty good for its size
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dutch, We are happy you like the picture quality of your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and the geek squad team for installing it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi great, We're glad that you love this BRAVIA X85K 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Tv quality
OOOOOOWEEEE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST tv i ever owned i had 2 other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tee3, That's awesome! We are glad that your new Sony BRAVIA 4K smart Google TV is the best TV you have ever owned. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Amazing 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV...Set up was easy, picture is AWESOME
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PandPGaming, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Freddy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Black is not as dark as the more expensive TVs but picture is very clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fredd, Thank you for taking the time to review this TV.
You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Sony 85” KD85X85K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV great picture, sound, and looks!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Diane, We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent
Invoice pending
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised an invoice via email n nothing has come yet. Can somebody send it asap? Tks
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Beautiful and arrogant TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is whatI expected. Picture is sharped. Sound is clear and crispy. I like this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ibestbuy, We are happy that you like your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to display in out maintenance shop at work. Great picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraE,
Thank you for the purchase! We're glad you like the picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Dirty screen effect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only good thing about this tv is how big it is. The picture is ruined with what looks like dse, or dirty screen effect. I didn't notice it at all at first, I think it has gotten worse over the last couple weeks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LucasGMT,
We're sorry to hear about your issue with the screen of this TV. We apologize for any inconvenience. To avoid this issue, please check and follow the procedure on how to clean this TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00167099
If you are unable to resolve your concern, please restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD85X85K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Sad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these I have had. Had it delivered mounted on the wall then I notice there is a line through the screen. Sad that you want great clarity but have lines through the picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ToniaD,
Thank you for your time writing this review. We're sorry to hear some issues that you are encountering with your X85K TVs. This is definitely not the buying experience we want you to have. We'd like to help and turn this experience around.
To troubleshoot line issues with the TV, please check try some solutions below:
If the issue occurs on the TV menu, please perform a power restart or reset your TV.
If the lines are not visible on the TV menu screen, an external source (such as a cable or satellite box, internet video device, or other devices like a DVD player) or cable connections could be the cause of the issue.
- Run the Self Diagnostics option on the TV. If your TV appears good during diagnostics, then it's an issue with the broadcast source, cable, video source device, or possible interference.
- Check if the cable going to your TV from your connected device is firmly connected on both ends to make sure it's not loose.
- Replace the cable going to your TV from your connected device to see if the situation improves.
- Try connecting your device to a different input terminal on the TV
- If using an antenna, adjust the antenna direction and location for better reception.
For more troubleshooting steps, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00032635
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
- Pros mentioned:Picture quality
Sony for the Win!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv for the price and very nice picture! Google Tv is GREAT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GamingDad78, That's really good to hear. We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. You chose the best brand. Thank you for trusting Sony. Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and beautiful tv ever 85 inch of great gaming dimension
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 69Kingz, Great! We're glad that you like the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Not Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is just ok, no where near what it should be for the price. I let the sales rep talk me into this one instead of the Samsung. Most apps do not work on this tv, you will have to utilize a Roku or Firestick, which is one of the reasons I wanted a TV like this to get rid of additional controlers and attachments
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
We're sorry to hear about your issue with this BRAVIA KD85X85K 4K HDR LED TV. We apologize for the inconvenience. How is it connected to the network? Wired or wireless? How many devices are connected to the Network?
Google Play Store on the Google TV only displays apps that are supported by the TV, so apps that are not displayed are not supported at the moment. Not all apps for other Android™ devices such as smartphones can be used with the TV. Apps can be purchased through Google Play Store if you are logged in using your Google ID. You can also install apps you have already installed and paid for on your Android mobile devices for free if there is an Android TV equivalent. Please refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00147386
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Just what we wanted. Great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhyllisG, We're glad to hear that you love this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for choosing Sony. Jay
Big sony tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it about a year ago and lately i been having so many issues
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Its going back to the store!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv to replace a 2014 samsung 1080p. Immediately noticed colors were'nt bold and people and scenery had a blurr to it, so plugged the 2014 samsung 1080p next to it so we could compare the old with the new. The old kicked the news butt. Everything is more detailed and colors are more bold on the old tv. The new tv reminded me of the picture on tvs before 1080i and 1080p ever came out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Keith,
Thank you for reaching out to us. We're sorry to hear some issues that you are encountering with the TV. Allow us to help troubleshoot the problem. May we know the source or content you are watching? Is the picture issue manifested on the Home screen or TV apps? The actual display may vary depending on the source, device, connection and the content you are watching. However, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. You may check these links below on how you can enhance your viewing experience and information if you are experiencing poor picture quality when viewing some videos on your 4K TV:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00263533
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00026355
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Anothe great Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Geek squad mount this 85 inch TV and absolutely love it. Works well with Google Assistant. I bought it open box with no remote but was able to find one pretty easily off Ebay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Godawgs21, We're glad to hear that you love this TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay