Customer Ratings & Reviews
- Model:
- KD85X85K
- SKU:
- 6501506
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Aunt and Uncle really enjoying this TV for soap and longhorn football
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Edward, We are glad that your aunt and uncle are really enjoying their new Sony BRAVIA TV. With the new X85K, they can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. They will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv! So far we’ve had zero issues. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjlarsen, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor. Thank you for your purchase. Enjoy! Vincent
Best buy is best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regardless of item, best buy made it easy to buy this giant tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orhmn, we're glad you are enjoying your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! ~Earl
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome, works great. Nice setup and everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreP, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is as good as I thought it would be. Like everything about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GreatBuy, That's awesome! We are glad you like everything about your Sony BRAVIA 4K TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor. Thank you for trusting Sony! Vincent
Great experiente
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Amazing Customer service supporting all of my needs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thus far. Good this far. Good thus far. Working
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShanilM, We are glad that you like your new Sony BRAVIA LED TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent
Go big!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best screen, best lighting for movies games. You name it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MillieC, Great! We're thrilled you like the amazing picture quality of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Sony 85
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience is great. Staff are very well knowledgeable and handled with very patient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CSKR, It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent
Not spectrum app compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with spectrum app .so i hav to pay extra each month for cable box
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RosinaK, We are sorry to hear that. Spectrum TV app is currently not available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature: https://helpguide.sony.net/tv/jusltn1/v1/en-003/05_04.html.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance or you have other concerns, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV was an excellent addition to my Mancave
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Satisfied, We are thrilled you now have an excellent smart Google TV for your mancave. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. You chose the best brand. Thank you for trusting Sony. Enjoy your movie nights! Vincent
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony product . Will keep buying Sony products .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigTV, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t even last 2 years before going out. Completely black screen.
No, I would not recommend this to a friendSony 85”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv had to get two over all can’t complain 4.5 out 5
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RodrigoS, We are glad that you love your Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Cons mentioned:Weight
Would have been nice i think
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not say what the screen quality was since the one i bought was cracked in the corner and had to return it. Loved the idea of a Android TV since i had an older 65" 750h Sony. Looked great in the store but after taking it home and seeing a cracked screen out the box i returned it. Best Buy charged me a restocking fee which was crap but i exchanged it for LG C2 for the same price but 65". Beware if wall mounting this thing weighs close to 100lb compared to the LG C2 at 40lb
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry,
Thank you for your time writing this review. We always aim to deliver a great experience, and we are gutted when don't meet expectation. We regret to hear that the TV was returned due screen issues. This does not happen often and definitely not the buying experience we want you to have with us. We apologize for the inconvenience and we hope that you will shop Sony again in the future. - Kris
Sony 85 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV just doesn’t have the clarity I’m was hoping for, it’s To bright and the Red is really heavy on certain facial shots .. otherwise Sony is still my preferred TV hands down.. I’m upgrading to the full array hopefully this is better and clearer..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for the feedback on your experience with your Sony KD85X85K. There are various settings that can be configured in [Picture] settings to improve the clarity of the picture and the viewing experience on your Google TV. More information about the picture adjustment settings of the TV can be found on the link below:
REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Sony flat screen
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be 85 inches I measured it and it’s almost 75inches I don’t know if this a rip off or I got the wrong tv
I would recommend this to a friendCan't receive ATSC 1.0 when ATSC 3.0 is too weak
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the air tuner will not receive the ATSC 3.0 channels because they are too far away and will not switch to the corresponding ATSC 1.0 channels that older TVs will receive.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SprintDrive, We're sorry to hear that the TV not receiving ATSC 3.0 channels. We apologize for the inconvenience. To isolate the issue, please restart the TV. Restart the TV with the supplied remote control:
Press and hold the POWER button until Power off appears on the screen.
Press and hold the POWER button until a menu appears → select Restart.
Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first turn on every day hard to guess where you will be and if you will have any sound. Unit doesn't play with others like Tivo ota accessories.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GarryB,
Thank your for reaching out to us. We're sorry to hear your difficulties in operating your TV. Allow us to help make this a better experience. May we know the devices connected to your TV? To use devices (such as a Blu-ray/DVD player, cable box, etc.) connected to the TV, or to watch TV after such use, you will need to select or switch the input.
The screen displayed when you press the HOME/(HOME) button on the remote control is called the Home Menu. From the Home Menu, you can search for content and select recommended content, apps, and settings. You may find these links helpful about the Home screen and using the TV menu:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03_10.html
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03_11.html
If you cannot cannot receive or select channels, please follow the steps below:
Perform [Auto program] to add receivable channels to the TV memory.
Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] — [Channels] — [Cable/Antenna] — [Auto program].
Check that [Signal type] is set correctly.
Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] — [Channels] — [Cable/Antenna] — [Signal type].
[Antenna]
Set to receive and select antenna channels.
[Cable]
Set to receive and select cable channels.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Picture vs Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon recent installation our tv speaker was blown out and techs didnt seem to want to take it back to best buy so now the warranty fame begins
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrBryce, We regret to hear about what happened. This is usually not the case for our TVs nor the experience we want you to have. If you're unable to get help from your authorized dealer, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
And may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD85X85K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for choosing Sony!
Sincerely,
Sam